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Victoria House Dental Practice

Victoria House, 2 Victoria Street, Loughborough, LE11 2EN

Excellent rating from 3184 reviews

5 out of 5 stars

+ 788 reviews from Google 3972 total reviews

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Latest Reviews by Working Feedback

Amazing staff

5 out of 5 stars
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The reception staff, dentist and dental nurse were amazing. So helpful, friendly and polite.

— James M

Verified review (1711535) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Helpful and knowledgeable

4 out of 5 stars
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The dentist was friendly, helpful and knowledgeable.

— Charles C

Verified review (1711408) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Crown and extraction

5 out of 5 stars
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Richard was very thorough and explained everything as he went along and both processes went well.
The crown colour is an excellent match.

— Graham S

Verified review (1711382) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

The dentist is so kind

5 out of 5 stars
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The dentist is so kind and cannot do enough to rectify your issue. Today he went over and above what I expected from my cosmetic correction procedure.

— Anonymous

Verified review (1711343) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Kind, gentle

5 out of 5 stars
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The kindness shown by Mark and Linda. So gentle. Friendly and makes dentist visits as pleasant as possible.

— Janet O

Verified review (1711243) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Care and patience

5 out of 5 stars
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The time Divia took to explain my options and the care and patience she took to remove my broken tooth.
A credit to your practice. Thank you Divia.

— Anonymous

Verified review (1711106) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Victoria House Dental Practice? (tap on a rating) 5 out of 5 stars

Very good efficient service

5 out of 5 stars
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Good friendly staff and dentist. Short waiting. Very good efficient service.

— Kuldip H

Verified review (1710974) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very impressed

5 out of 5 stars
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Very impressed with speed of emergency appointment which was on time and treatment done immediately. Very pleased with result. Friendly team and everything explained in detail.

— Brenda H

Verified review (1710885) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very helpful, knowledgeable

5 out of 5 stars
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Very helpful, knowledgeable and efficient.

— Anonymous

Verified review (1710564) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Victoria House Dental Practice

5 out of 5 stars
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Hygienist did a good job. Franco checked my teeth and confirmed all OK since I had my new crown and a crown replaced.

— Anonymous

Verified review (1710452) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very thorough

5 out of 5 stars
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Mark was very thorough as usual, such a shame he is retiring!

— Robert S

Verified review (1710448) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very easy to book

4 out of 5 stars
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Quick and easy appointment and very easy to book. Thanks reception staff.

— Emily C

Verified review (1710122) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Excellent service

5 out of 5 stars
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No waiting and excellent service.

— Peter C

Verified review (1710047) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Good service

4 out of 5 stars
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Good service. Staff are friendly.

— Anonymous

Verified review (1709957) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Very professional

5 out of 5 stars
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Very professional as usual.

— Micheal M

Verified review (1709938) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Thorough

5 out of 5 stars
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Highly efficient. Personable. Thorough.

— Anonymous

Verified review (1709423) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Victoria House Dental Practice

5 out of 5 stars
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Franco is my dentist! And from the very beginning of my treatment after years of neglect towards my teeth, I’m finally able to eat solid foods, smile with out covering my mouth and feel confident! He made me trust him and not be afraid of dentists to the point where I’ll never miss an appointment again out of fear! Words are not enough to describe how grateful I am and how confident I now feel! I wish that there was more dentists like him! Finally after 28years! I only have a check up appointment and that feels like such a milestone for me, prior to this I would only have to hear the word dentist and I’ll be 2 miles in the opposite direction! So thank you!
Also big thanks for the assistance who holds my hand at the needle part, check that I’m ok and help me book my next appointment when I’m unable to speak!

— Adeana B

Verified review (1709415) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Always very kind

5 out of 5 stars
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Richard was able to see me in an emergency situation, he's always very kind, made me much more comfortable straight away!

— Anonymous

Verified review (1708191) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very helpful and thoughtful

5 out of 5 stars
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The reception was very helpful and thoughtful and got me sorted very quickly. Dentist was brilliant.

— Angela B

Verified review (1708056) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Helpful personnel

5 out of 5 stars
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Helpful personnel at all levels of the practice.

— Anonymous

Verified review (1707986) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good