Victoria House Dental Practice

Great service

Just great service from a NHS dentist.

— Matthew F

Verified review (1701238) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Always brilliant service

Lovely staff and very thorough dentist. Always brilliant service.

— Samantha Q

Verified review (1701232) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Excellent treatment

The treatment I received this afternoon was excellent as was the general advice I received for the future care of my teeth/gums.

— Anonymous

Verified review (1701231) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Calm and relaxed

I never thought I’d come a day when I would have a giggling fit in the dentist chair. Davie is one of the nicest people I’ve ever met. makes you feel very calm and relaxed and are stressed free visits.

— Linda C

Verified review (1701171) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Victoria House Dental Practice

As my dentist was still on Maternity leave, I was looked after professionally by another dentist.

— Anonymous

Verified review (1701082) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My procedure was painless

Reception staff are so friendly and helpful and Gavin Loo and his nurse, always put you at ease.
My procedure was painless and not rushed at all.

— Sharon C

Verified review (1700986) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

Kindness.

— Anonymous

Verified review (1700984) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Excellent treatment and care

Excellent treatment and care from Gavin, thank you.

— Andrea G

Verified review (1700972) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Fast, effective

Fast, effective treatment.

— Anonymous

Verified review (1700965) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Excellent care and compassion

Mark Mercala and his nurse provided excellent care and compassion.

— Anonymous

Verified review (1700372) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of Victoria House Dental Practice? (tap on a rating)

Really great care

Really great care, being given the option to be an NHS patient even though started off as a private patient was so helpful and appreciated.

— Anonymous

Verified review (1700080) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Handled with great respect

I’m disabled I was handled with great respect as I was in a wheelchair.

— Keith H

Verified review (1700055) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

How kind Dr Adloo and assistant were and the reception team were good to - though at times in the past I have found some of them not helpful. Disappointed that you dont reply to emails and its hard to get anyone to answer the phone.

— Susan P

Verified review (1699990) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Victoria House Dental Practice

Thank you for your feedback. Unfortunately we have had internal issues with our phone lines which have now been rectified. We hope in the future you will have no issues with contacting the practice.

Overall, how was your experience of our service? Very good

A great dentist

Receptionist was helpful. A great dentist, sad to hear she is moving elsewhere.

— Kevin S

Verified review (1699907) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Excellent care every time

Excellent care every time.

— Afua A

Verified review (1699894) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Victoria House Dental Practice

The dentist fully explained what procedure they we going to carry out.

— Glenn C

Verified review (1699617) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Excellent treatment

Excellent treatment, explained in detail.

— Ian L

Verified review (1699345) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

A great practice

Charlotte the hygienist is the best. Cannot recommend her highly enough. Great at her job and a lovely welcoming person.
The receptionists are quick, efficient and extremely friendly.
A great practice.

— Sarah P

Verified review (1699189) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of Victoria House Dental Practice? (tap on a rating)

Attentive and thorough

Franco is attentive and thorough.

— Martin A

Verified review (1699010) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Excellent Dentist

Never been disappointed and especially today I was requiring an emergency appointment rang at 8.30 and in the chair 10.17, most impressive and well done, Franco is an excellent Dentist.

— David H

Verified review (1698985) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good