I requested an emergency appointment for chronic tooth pain and I was dealt with within 2 hours of my phone call,
I returned home pain free, I can’t thank you enough
— Paul L
Verified review (2325267)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— gooselil1
T344314
Review left 6 months ago
This review complies with Google's policies.
Reply from Victoria House Dental Practice
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. Our team works hard to provide excellent service, and it's always rewarding to know we met your expectations. We look forward to welcoming you back soon!
Everything went smoothly
My granddaughter and myself had appointments and, as usual, everything went smoothly. My granddaughter used to be scared of going to the dentist but now she is fine.
— Vera A
Verified review (2325220)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Felt at ease and happy with the treatment
Professional and friendly service and I felt at ease and happy with my treatment.
— Claire P
Verified review (2324916)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
My experience
Friendly, thorough and efficient. Thankyou.
— Robert G
Verified review (2324691)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very professional care
Easy to get an appointment. Very professional care. No problems or issues
— Paul S
Verified review (2324632)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— Nain Family
T344315
Review left 6 months ago
This review complies with Google's policies.
Reply from Victoria House Dental Practice
Dear Nain Family,
Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with us. Your satisfaction means a lot to our team, and we look forward to serving you again in the future. If you have any more comments or suggestions, please feel free to reach out. Have a great day!
All the staff are lovely
All the staff at Victoria House are lovely. The reception people, the dentists, hygienists and their assistants.
— Anonymous
Verified review (2324321)
Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Victoria House Dental Practice?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
If you answered Yes, please could you provide some more information?
I am already in Denplan.
Great
The speed of arranging an emergency appointment. The friendliness of the administration staff. The treatment. The easiness of discussing treatment with medical staff. All of these things were great.
— Paul H
Verified review (2323212)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
A high standard of patient care
Very polite and punctual dentist and also the same for the rest of the staff that I had contact with today. Well done and keep up the good work and high standards of patient care.
— Graeme W
Verified review (2323051)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Appointment was on time
I had an emergency appointment for a broken tooth. Appointment was on time. Not my usual dentist, but he put me at ease
— Claire B
Verified review (2322952)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Gentle hygienist
Thank you Charlotte, the most gentle hygienist I’ve ever known!
— Pamela T
Verified review (2322941)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
On time, welcoming
On time, checked my general health, welcoming, good job
— Graeme E
Verified review (2322833)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Treatment
The treatment was all fine.
— Abigail B
Verified review (2322801)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Review from Google
As always, excellent service.
— Steph Stark
T344316
Review left 6 months ago
This review complies with Google's policies.
Reply from Victoria House Dental Practice
Dear Steph Stark,
Thank you so much for your kind words! We truly appreciate your continued support and are delighted to hear that you always receive excellent service from us. Your satisfaction is our top priority, and we look forward to serving you again soon.
Best regards,
The Team
Efficient and understanding
Very efficient and understanding.
Explain everything too, so that you are fully aware of the treatments you are having or may require in the future.
— Anonymous
Verified review (2322596)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
My experience was exceptional. My dentist Francesco Natile was polite articulate professional and world class, as always. Trust me when I say. World class.
— Hossein Gold
T344317
Review left 6 months ago
This review complies with Google's policies.
Excellent service
Given an emergency appointment to replace a filling. Excellent service.
— Michael F
Verified review (2322322)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Lovely staff
Lovely, friendly staff who put you at ease.
— Anonymous
Verified review (2321995)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
I have been with this practice for over 30 years. Yesterday I had a filling fall out , the receptionist was very sympathetic and accommodating and I got an appointment the same day. The dentist ( not my normal one) was brilliant and very reassuring. It was all very professional but also very personal.
— Sue Templeman
T344318
Review left 6 months ago
This review complies with Google's policies.
