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Victoria House Dental Practice

Victoria House, 2 Victoria Street, Loughborough, LE11 2EN

Excellent rating from 3184 reviews

5 out of 5 stars

+ 788 reviews from Google 3972 total reviews

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Latest Reviews by Working Feedback

Brilliant

5 out of 5 stars
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Brilliant, for a nervous patient, as my last dentist left but my replacement was amazing

— Lisa F

Verified review (2414979) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes
Was this treatment paid for privately, or on the NHS? Private

Brilliant

5 out of 5 stars
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Brilliant, very professional

— Anonymous

Verified review (2414652) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Victoria House Dental Practice - my appointment

5 out of 5 stars
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My appointment was on time, always a pleasing thing. I felt very confident with the hygienist and soon relaxed. I felt listened to and answered in an understandable way. Thank you very much

— Anonymous

Verified review (2414095) Review left 4 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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I went to see Fahim Miah for an emergency pericoronitis appointment at Victoria House Dental Practice. Not only did he sort my problem out, he conducted himself professionally and gave logical advice throughout the appointment. For example, I mentioned after flossing I still get bad breath. He advised to try putting toothpaste on my floss before flossing. A logical piece of advice that works, and something I would not have thought of. The whole appointment went well because of his genuine care, he gives you opportunity to speak, asks the right questions, and I didn't feel rushed at all.

If you feel nervous or are anxious about visiting a dentist, try and see Fahim. Brilliant Dentist is all I can say.

— Mojnu Miah

T403313 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Rang up this morning for an emergency appointment as i had toothache and a swollen cheek. Managed to get one this afternoon and was seen very efficiently. Highly recommend the practice

— Paul Hurved

T403314 Review left 1 month ago
This review complies with Google's policies.

Appointment

5 out of 5 stars
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Dental visit.

— Anonymous

Verified review (2413361) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Good

5 out of 5 stars
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All was good, service good.

— Anonymous

Verified review (2413319) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Peter Davis

T402658 Review left 1 month ago
This review complies with Google's policies.

Reply from Victoria House Dental Practice

Thank you so much for your fantastic review Peter Davis! We're thrilled to hear you had such a great experience with us at Victoria House Dental Practice - Loughborough.

An excellent dentist

5 out of 5 stars
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Very helpful at the desk.
Managed to find a slot with my dentist Richard Stewart for a replacement filling after I’d had some discomfort. An excellent dentist.

— Anonymous

Verified review (2412289) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes
Was this treatment paid for privately, or on the NHS? NHS

Great

5 out of 5 stars
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Gemma was great. Makes you feel at ease. Takes care and gives advice as necessary.

— Rachel K

Verified review (2411631) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Excellent manner, very informative

5 out of 5 stars
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We arrived for the appointments. Were seated in the waiting room within minutes. The dentist was a very lovely man. Excellent manner and very informative

— Lucy-ann H

Verified review (2410771) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Friendly, polite

5 out of 5 stars
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Everybody was friendly, polite and helpful.

— Anonymous

Verified review (2410389) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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I think as a dentist it’s the best place to get your teeth looked after
The hygienist is super
The only downside for me is the hygienist's costs are far to expensive

— Roy Dowell

T401171 Review left 1 month ago
This review complies with Google's policies.

Excellent emergency appointment

5 out of 5 stars
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Appointment within 90 minutes of ringing! Emergency treatment by Richard Stewart and all sorted out within 45 minutes! Excellent.

— Gareth B

Verified review (2409319) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Always good

5 out of 5 stars
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Always good service. Friendly and helpful reception staff. Great dentist and hygiene staff.

— Carol B

Verified review (2409075) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Very good service

5 out of 5 stars
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Very good service. Rang at 8:30 for emergency treatment. Seen at 11:30.

— Mariann P

Verified review (2408501) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Efficient and professional

5 out of 5 stars
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Janet was excellent - as usual - and Richard was his normal, friendly, efficient and professional self.

— Anonymous

Verified review (2408384) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Staff are courteous and friendly. Dentist was cumulative ,always asking if you're comfortable. Explains everything.

— Trevor Perry

T400303 Review left 1 month ago
This review complies with Google's policies.

Always a great experience

5 out of 5 stars
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Always a great experience to visit, friendly staff and good information given by dentist.

— Lewis S

Verified review (2407949) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

I can't fault the treatment

5 out of 5 stars
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Staff are great and I can't fault the treatment received. I would recommend anyone to go to this dentist.

— Anonymous

Verified review (2407711) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS