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Victoria House Dental Practice

Victoria House, 2 Victoria Street, Loughborough, LE11 2EN

Excellent rating from 3184 reviews

5 out of 5 stars

+ 788 reviews from Google 3972 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Always an excellent service. Dr Richard Stuart makes you feel at ease. Explains as he goes along. Dental assistant and reception always pleasant. Very happy with Victoria House Dental Practice.

β€” Vanessa Goold

T400304 Review left 1 month ago
This review complies with Google's policies.

Excellent recent appointment

5 out of 5 stars
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Excellent, thanks Gavin.

β€” Anonymous

Verified review (2407655) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Happy

5 out of 5 stars
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I was happy with the speed of getting an appointment. Natasha on reception was very helpful with a query l had.

β€” Anonymous

Verified review (2407145) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

My appointment

5 out of 5 stars
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Friendly staff, felt welcomed and they gave lots of advice.

β€” Anonymous

Verified review (2406996) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Polite, professional and very calm

5 out of 5 stars
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Every member of staff I encountered were polite, professional and very calm.

β€” Arthur L

Verified review (2406878) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

4 out of 5 stars
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Visited hygienist, straight in with no delays. Good & Friendly service. Knocked a star off as the price has increased slightly but a good clean all the same.

β€” Stephen Freeman

T399610 Review left 1 month ago
This review complies with Google's policies.

Great

5 out of 5 stars
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There was a delay as I came in but I was still seen and sorted within 30 minutes for a filling. Great and very professional service throughout!

β€” Anonymous

Verified review (2406371) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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I'm very pleased with the dentist. She is
extremely careful and precise specialist.

β€” Dimitar Kostadinov

T399611 Review left 1 month ago
This review complies with Google's policies.

Excellent hygienist

4 out of 5 stars
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Friendly and excellent hygienist

β€” Anonymous

Verified review (2405903) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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I been to Victoria Dental Practice, Dr Attaulla
Did my treatment Four fillings n extraction of one Tooth, All da process was very quick n painless, He is a good n expertπŸ‘ πŸ‘Œ Dentist, I appreciate his job
I highly recommend Victoria Dental Practice for every one

β€” Faiza Niaz

T398520 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Polite, efficient, on time

β€” Martin Killeen

T398521 Review left 1 month ago
This review complies with Google's policies.

Professional and kind

5 out of 5 stars
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All staff are professional and kind

β€” Anonymous

Verified review (2405457) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Efficient and friendly

5 out of 5 stars
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Very pleased with the service and efficient and friendly

β€” Anonymous

Verified review (2405324) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

A good experience

5 out of 5 stars
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As always a good experience from start to finish, helpful and polite receptionist.
And Janet makes having your teeth cleaned enjoyable, so kind and cheerful, many thanks to all.

β€” Jane B

Verified review (2405283) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private

Great dentist

5 out of 5 stars
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My dentist Obieda Rayeh ensured my replacement plate fitted perfectly, we had to undergo a few tweaks but he ensured that they fitted properly and were comfortable.
Would recommend Obieda to anyone who is looking for a great dentist.
Many thanks

β€” Gillian D

Verified review (2405157) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Made me feel at ease

5 out of 5 stars
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The dentist made me feel at ease. I suffer with anxiety and he explained everything we was going to do.

β€” Brendan B

Verified review (2405070) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

β€” Paul Jarram

T398195 Review left 1 month ago
This review complies with Google's policies.

Reply from Victoria House Dental Practice

Thank you for your positive review! We're glad you had a good experience at Victoria House Dental Practice - Loughborough. Your feedback is important to us, and we strive to provide the best care possible. If there's anything we can do to make your next visit a 5-star experience, please let us know!

Extraction

5 out of 5 stars
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Had a difficult tooth extraction, good that my dentist asked a colleague for advice and help.

β€” Philip G

Verified review (2404777) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private

Very courteous and caring

5 out of 5 stars
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Always a good experience at Victoria House, now with Ahmed, a very courteous and caring dentist. Thank you

β€” Raymond F

Verified review (2404372) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Appointment

5 out of 5 stars
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Quick fix, thank you

β€” Sharon N

Verified review (2404272) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS