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Victoria House Dental Practice

Victoria House, 2 Victoria Street, Loughborough, LE11 2EN

Excellent rating from 3205 reviews

5 out of 5 stars

+ 797 reviews from Google 4002 total reviews

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Latest Reviews by Working Feedback

Check up

4 out of 5 stars
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My dentist did a thorough dental check up and the reception staff were polite and efficient

— Frederick S

Verified review (2154133) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Satisfied with the care and

5 out of 5 stars
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I am completely satisfied with the care and treatment given during my last appointment.

— Anonymous

Verified review (2153841) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent dentist

5 out of 5 stars
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Gavin Looi is an excellent dentist and it is a pleasure attending whether for a check up or treatment

— Alistair G

Verified review (2153826) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Perfect

5 out of 5 stars
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I got on the phone and didn’t have to wait long. I was given an appointment in the afternoon which was perfect. When I arrived I was seen on time. Mr Looi was very helpful and had obviously looked at my wisdom tooth history and we had a good discussion about it. Thank you!

— Elizabeth T

Verified review (2153541) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Explained everything well

5 out of 5 stars
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Anas is great, really good 'bedside manner', explained everything well, didn't feel rushed. Wish more were like him!

— Anonymous

Verified review (2153531) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

5 out of 5 stars
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Victoria House sends a text reminder re my appointment that’s sufficient.
I didn’t need a video intro to a portal showing me how to fill a form in

— Tony K

Verified review (2153227) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Good prices and clean

— G F

T246935 Review left 1 year ago
This review complies with Google's policies.

Reply from Victoria House Dental Practice

Thank you, G F, for your positive review! We're thrilled to hear that you found our prices appealing and that you enjoyed the cleanliness of our store. We strive to maintain a pleasant shopping environment for all our customers. We look forward to welcoming you back soon!

I recommend to all

5 out of 5 stars
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Excellent service and very friendly staff. I recommend to all.

— Patrick B

Verified review (2153004) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly and put me at ease

5 out of 5 stars
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I have been a patient with you most of my life and all staff are always friendly and helpful. Always a pleasure to see Janet and thank you to Ahmed who went out of his way to support me with a health concern. It was my first time meeting him as my dentist and he was super friendly and put me at ease. Thank you to all.

— Anonymous

Verified review (2152823) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Explained everything well

5 out of 5 stars
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Was very nice and explained everything well.

— Penny M

Verified review (2152717) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Great service again from Victoria House. Reception staff were helpful and accommodating and Richard Stewart was amazing with us all as ever.

— Nicola Gillespie

T246640 Review left 1 year ago
This review complies with Google's policies.

Victoria House Dental Practice

5 out of 5 stars
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It was the first time we had met this dentist (not sure of his name). He was an absolute delight. In 78 years, I've never encountered a dentist so pleasant.

— Judith P

Verified review (2152642) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Very nice dentist

4 out of 5 stars
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Very nice dentist, went though everything

— Brenda G

Verified review (2152606) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Victoria House Dental Practice

4 out of 5 stars
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Dentist very personable and professional

— Anonymous

Verified review (2152510) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Very good

5 out of 5 stars
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Very good service

— Malcom F

Verified review (2152286) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

4 out of 5 stars
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Satisfactory experience

— Anonymous

Verified review (2152251) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Very good service

5 out of 5 stars
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Hygienist appointment, very good service, friendly staff, 5 stars

— Anonymous

Verified review (2152114) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Efficient and friendly

— Michael Martin

T245978 Review left 1 year ago
This review complies with Google's policies.

My experience

5 out of 5 stars
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Support staff all helpful. Dentist professional as ever but we forgot food traps

— John B

Verified review (2151892) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Prompt , efficient service

5 out of 5 stars
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I was seen on time. The procedures were carried out quickly, efficiently and were explained to me

— Francis F

Verified review (2151752) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good