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Victoria House Dental Practice

Victoria House, 2 Victoria Street, Loughborough, LE11 2EN

Excellent rating from 3205 reviews

5 out of 5 stars

+ 797 reviews from Google 4002 total reviews

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Latest Reviews by Working Feedback

Hygienist appointment with Claire

5 out of 5 stars
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The hygienist Claire was very good at answering my queries and explaining what she was doing.

— Anonymous

Verified review (2148865) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent service from Janet

5 out of 5 stars
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Excellent service from Janet again, but the price to see the hygienist now is astronomical .....daylight robbery

— Anonymous

Verified review (2148844) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Made me feel comfortable

5 out of 5 stars
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They were very polite and made me feel comfortable from when I arrived to when left

— Norman S

Verified review (2148748) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Helpful and efficient

5 out of 5 stars
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Always very helpful and efficient.

— Tudor J

Verified review (2148686) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Thorough examination

5 out of 5 stars
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Very friendly, assuring service. Also very happy with the thorough examination and X rays.

— Nuhad J

Verified review (2148661) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent care

5 out of 5 stars
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Excellent care. Very happy with treatment.

— Lesley M

Verified review (2148654) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Dentist explained everything clearly

5 out of 5 stars
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Hardly any wait for appointment. I am on crutches following a serious injury and surgery and struggled up and down the stairs. Dentist explained everything clearly and patiently.

— John N

Verified review (2148514) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Dental therapist

5 out of 5 stars
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First time visit to dental therapist - very helpful. Long time since I had last seen a dentist so was apprehensive but all staff were welcoming and made it easy. Very happy with treatment received.

— Anonymous

Verified review (2148445) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Made me feel at ease

5 out of 5 stars
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It was only my first visit to this dentist and hygienist. I am terrified of the dentist and have a lot of issues but they were both really nice and professional. Made me feel at ease. I will definitely be going back.

— Jackie H

Verified review (2148390) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Very good appointment on time friendly dentist and helpful receptionist

— Jason Gilbourne

T244715 Review left 1 year ago
This review complies with Google's policies.

Hygienist appointment

5 out of 5 stars
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Saw my hygienist, Janet, today.
She is always pleasant, understanding and efficient.
Thank you.

— Janet O

Verified review (2148265) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

4 out of 5 stars
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Left waiting for 40 minutes without being told about the delay. Other than that good service

— Lisa Osmond

T244716 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Ilona Andrzejczak

T244717 Review left 1 year ago
This review complies with Google's policies.

Victoria House Dental Practice

4 out of 5 stars
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Ahmed is my new dentist, not had any treatment with him yet, but he is a very happy and chatty dentist which is a good start !!!

— Julia L

Verified review (2147801) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Explained my treatment

5 out of 5 stars
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Explained my treatment so I could understand better

— Ian S

Verified review (2147406) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly service

5 out of 5 stars
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On time.
Friendly service and clear advice.

— Anonymous

Verified review (2147136) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Gentle dentist

5 out of 5 stars
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The dentist put me at ease, he was gentle and explained the treatment and care well and the dental nurse also explained the post treatment clearly made sure I understood before I left

— Anonymous

Verified review (2146266) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

4 out of 5 stars
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I attended for a routine hygienist appt and a check up. Both the hygienist and dentist were very friendly and professional, but the dentist was running very late. I waited 40 minutes past my time before I saw him making me late for work.

— Miranda Harrison

T243032 Review left 1 year ago
This review complies with Google's policies.

Reply from Victoria House Dental Practice

Hi Miranda,

Thank you for your feedback. We're glad to hear that you found our hygienist and dentist to be friendly and professional. However, we sincerely apologize for the wait time you experienced. We understand that delays can be frustrating, especially when they affect your schedule. Your feedback is valuable to us as we strive to improve our efficiency. We appreciate your understanding and hope to provide you with a smoother experience on your next visit.

Best regards,
The Dental Team

Excellent hygienist

5 out of 5 stars
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Charlotte Alkemade is an excellent hygienist - always gives me good advice & cares about my teeth.

— Julie G

Verified review (2146038) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very helpful

5 out of 5 stars
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Very helpful. Thank you.

— Anonymous

Verified review (2145806) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good