The hygienist Claire was very good at answering my queries and explaining what she was doing.
— Anonymous
Verified review (2148865)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Excellent service from Janet
Excellent service from Janet again, but the price to see the hygienist now is astronomical .....daylight robbery
— Anonymous
Verified review (2148844)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Made me feel comfortable
They were very polite and made me feel comfortable from when I arrived to when left
— Norman S
Verified review (2148748)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Helpful and efficient
Always very helpful and efficient.
— Tudor J
Verified review (2148686)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Thorough examination
Very friendly, assuring service. Also very happy with the thorough examination and X rays.
— Nuhad J
Verified review (2148661)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Excellent care
Excellent care. Very happy with treatment.
— Lesley M
Verified review (2148654)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Dentist explained everything clearly
Hardly any wait for appointment. I am on crutches following a serious injury and surgery and struggled up and down the stairs. Dentist explained everything clearly and patiently.
— John N
Verified review (2148514)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Dental therapist
First time visit to dental therapist - very helpful. Long time since I had last seen a dentist so was apprehensive but all staff were welcoming and made it easy. Very happy with treatment received.
— Anonymous
Verified review (2148445)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Made me feel at ease
It was only my first visit to this dentist and hygienist. I am terrified of the dentist and have a lot of issues but they were both really nice and professional. Made me feel at ease. I will definitely be going back.
— Jackie H
Verified review (2148390)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Very good appointment on time friendly dentist and helpful receptionist
— Jason Gilbourne
T244715
Review left 1 year ago
This review complies with Google's policies.
Hygienist appointment
Saw my hygienist, Janet, today.
She is always pleasant, understanding and efficient.
Thank you.
— Janet O
Verified review (2148265)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Left waiting for 40 minutes without being told about the delay. Other than that good service
— Lisa Osmond
T244716
Review left 1 year ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Ilona Andrzejczak
T244717
Review left 1 year ago
This review complies with Google's policies.
Victoria House Dental Practice
Ahmed is my new dentist, not had any treatment with him yet, but he is a very happy and chatty dentist which is a good start !!!
— Julia L
Verified review (2147801)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Explained my treatment
Explained my treatment so I could understand better
— Ian S
Verified review (2147406)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Friendly service
On time.
Friendly service and clear advice.
— Anonymous
Verified review (2147136)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Gentle dentist
The dentist put me at ease, he was gentle and explained the treatment and care well and the dental nurse also explained the post treatment clearly made sure I understood before I left
— Anonymous
Verified review (2146266)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
I attended for a routine hygienist appt and a check up. Both the hygienist and dentist were very friendly and professional, but the dentist was running very late. I waited 40 minutes past my time before I saw him making me late for work.
— Miranda Harrison
T243032
Review left 1 year ago
This review complies with Google's policies.
Reply from Victoria House Dental Practice
Hi Miranda,
Thank you for your feedback. We're glad to hear that you found our hygienist and dentist to be friendly and professional. However, we sincerely apologize for the wait time you experienced. We understand that delays can be frustrating, especially when they affect your schedule. Your feedback is valuable to us as we strive to improve our efficiency. We appreciate your understanding and hope to provide you with a smoother experience on your next visit.
Best regards,
The Dental Team
Excellent hygienist
Charlotte Alkemade is an excellent hygienist - always gives me good advice & cares about my teeth.
— Julie G
Verified review (2146038)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very helpful
Very helpful. Thank you.
— Anonymous
Verified review (2145806)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good