Verified review (2403837)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
I’ve been with Victoria House Dentists for many many years and have always been happy with the care and attention they give. I am confident in the checks they do for my teeth and gums, the advice they then give, and if and when any treatment has been needed they’ve explained what and why clearly and put things right. Over my time with the practice the two dentists I’ve had have been great and made it feel lighthearted and relaxed and let’s face it none of us enjoy a trip to the dentist. A few years back I questioned something that had come up in my gum and that if seen in my lip. They were happy there was nothing to worry about in my gum and explained what that was and that it would go away in due course and it did exactly that so they were right. However they suggested a referral for the white spot that was on my lip and that ended up being abnormal cells that had to be removed before they developed into something much worse. If it wasn’t for my dentist those abnormal cells would not have been found at such an early stage. Great dental practice
— Sandy Merison
T397377
Review left 1 month ago
This review complies with Google's policies.
Total trust in my dentist
The only dentist surgery that I would go to. Friendly reception upon arrival and total trust in my dentist.
— Anonymous
Verified review (2403299)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
I haven't been to a dentist for a short while and Victoria House is fairly new to me. I visited for hygiene treatment. I was totally impressed, I was treated so well and made to feel comfortable. My teeth are so much better and feel and look well cared for. The receptionist was very welcoming and helpful. I will stay with this practice as long as they will have me. Judith Tansley
— Judith Tansley
T397378
Review left 2 months ago
This review complies with Google's policies.
Review from Google
Natasha is a very good dentist, and explains stuff really well. Thank you!
— Rupert Blomfield
T396504
Review left 2 months ago
This review complies with Google's policies.
Well treated
Very good service, well treated
— David P
Verified review (2402636)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Very nice dentist he explained everything he was going to be doing ..and the wait time was under 5min which is always good
— Wobbs Jane
T396273
Review left 2 months ago
This review complies with Google's policies.
Review from Google
Very friendly and helpful staff, nice place
— Reece Scott Hardy
T396092
Review left 2 months ago
This review complies with Google's policies.
Excellent
Excellent as always
— Anonymous
Verified review (2401963)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Very kind and understanding
Ahmed was very kind and understanding of my limitations which I appreciate.
— Valerie B
Verified review (2401459)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
Friendly, efficient and informative!
— Steve
T395457
Review left 2 months ago
This review complies with Google's policies.
Attentive and reassuring
Ahmed is personable and takes the time to ask how you are. He gives you a chance to ask questions and answers them thoroughly. My daughter was very nervous and he was very attentive and reassuring. Thank you very much, it is greatly appreciated.
— Anonymous
Verified review (2401155)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Saw me the same day
Excellent practice. Took me on as a new patient and saw me the same day due to pain. Very kind and helpful
— David S
Verified review (2401045)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
An excellent practice
— Ann Burrow
T395458
Review left 2 months ago
This review complies with Google's policies.
Good service
It's always good service at Victoria Street. My dentist Gavin and his dental nurse are lovely
— Jane W
Verified review (2400845)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Explained all the options clearly
Dentist was easy to talk to and explained all the options clearly
— Peter G
Verified review (2400674)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Brilliant
Had a tooth removed. No pain at all. Tooth numbed and tooth removed in about 2 or 3 minutes. Recovering well with very little bleeding. Brilliant
— Michael F
Verified review (2400026)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Made me feel very at ease
1st time seeing my new dentist, Arti, and she was lovely - made me feel very at ease and talked through everything fully answering any questions. For someone who suffers with anxiety this was really appreciated.
— Anonymous
Verified review (2399770)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
A warm welcome
My first attendance with a different dentist and I got a warm welcome. The checkup was done efficiently and some general advice given
— Beverley G
Verified review (2399769)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
Excellent dental practice. First time there today and everyone from reception staff to dental nurses and dentist Arti were fantastic and very friendly. Efficient and friendly service. Cannot recommend highly enough
— Katrina Graham
T394705
Review left 2 months ago
This review complies with Google's policies.
