Excellent experience all round. I seem to always have a suitable appointment, the reception team are always friendly and willing to help. The dentists are friendly and there is no silly question.
— Prit Patel
T232604
Review left 1 year ago
This review complies with Google's policies.
Reply from Victoria House Dental Practice
Dear Prit Patel,
Thank you for your wonderful feedback! We are thrilled to hear that you consistently have a positive experience with our reception team and dentists. Your satisfaction is our priority, and we strive to create an environment where all questions are welcomed. We appreciate your support and look forward to serving you again in the future!
My experience
The reception staff where lovely and helpful..... dentist Franco was not good, couldn't understand what he was saying plus very rushed.
— Anonymous
Verified review (2090011)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Neither good nor poor
Appointment
Richard was very reassuring. Hygienist cost though is too expensive for me to be able to access.
— Elizabeth V
Verified review (2089747)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
My experience
For the first time ever having a filling done hurt. The dentist was snappy with me and told me to stop flinching. She also didn’t give me any warning about the injection (which I knew I was getting) but I lay in the chair and opened my mouth and she just went straight in no warning with the needle. She then started the filling straight away so I don’t think the anaesthetic had taken effect yet as it was painful. I flinched a few times uncontrollably and she told me off and said there’s nothing she can do about it and to keep still. I’ve unfortunately had lots of fillings in my life including route canals and none have ever hurt. I never had any issues with my last dentist Marc. It wasn’t an experience I’d like to repeat.
— Bethan J
Verified review (2089656)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Poor
Very friendly dentist
Always takes time to inform you what he is going to do, very friendly dentist and staff. Been coming here for about 55 years.
— Jean C
Verified review (2088963)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— Claire Pickering
T232605
Review left 1 year ago
This review complies with Google's policies.
The dentist explained very well
Thank you for a thorough check-up. The dentist explained very well and put me at ease ( as I don’t like going to the dentist).
— Anonymous
Verified review (2088874)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
A full and clear explanation
Dentist gave full and clear explanation of the issues which were influencing treatment options.
— Janet R
Verified review (2088823)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Victoria House Dental Practice
As usual I saw Janet, the hygenist first for about half an hour. Then after a short wait had a few minutes with the dentist- no problems. Come again in 6 months.
— Anonymous
Verified review (2088774)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Was this treatment paid for privately, or on the NHS?
NHS
Thorough and compassionate
My dentist was very thorough and compassionate regarding my ongoing gum issues.
— Anonymous
Verified review (2088648)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Excellent
Excellent and most helpful dentist.
— Anonymous
Verified review (2088469)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Dealt with emergency appointment brilliantly and very helpful
— William Steadman
T232606
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Very pleased, on time, no problems.
Had a chat about this and that, left in good time.
— Roger HOAD
T232600
Review left 1 year ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Steve price
T232608
Review left 1 year ago
This review complies with Google's policies.
Great service
Great service every time.
— Alvin S
Verified review (2087596)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Excellent
Excellent - very friendly and helpful.
— Caroline H
Verified review (2087461)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Put me at my ease
As always Richard put me at my ease and explained exactly what he was doing as he did it.
— Anonymous
Verified review (2087358)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Victoria House Dental Practice
I am currently awaiting a bridge to be fitted. The results so far I am over the moon with. My main worry was the colour wouldn't match and sizing maybe out, honestly, I cant wait for the end results. The colour was perfect and the size was spot on. Roll on end of the month when I can collect. I'll have a full set of teeth in time for Santa. NHS price is much cheaper than the private and results are perfect.
Thank you so much Clix and Victoria Dental Practice for giving me back my perfect smile.
— Anonymous
Verified review (2086858)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Professional, gentle
No waiting time, and really professional staff who were very gentle.
— Andre W
Verified review (2086707)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Fabulous dentist surgery. I always see Gavin, as he’s the best dentist there in my opinion, he explains everything to me: how to care for my teeth, if I need any work the best procedure going forward.
He also puts me an ease, I’m a bit nervous having treatments, and nothing is a problem for him.
— Debra McLean
T232609
Review left 1 year ago
This review complies with Google's policies.
