Working Feedback

Victoria House Dental Practice

Victoria House, 2 Victoria Street, Loughborough, LE11 2EN

Excellent rating from 3203 reviews

5 out of 5 stars

+ 796 reviews from Google 3999 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Molar extraction

4 out of 5 stars
workingfeedback logo
I was treated with care and sensitivity, the dentist explained the process as she went through it and was extremely professional.

— Anonymous

Verified review (2011765) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars

Excellent service

5 out of 5 stars
workingfeedback logo
Last night a filling fell out. I rang the surgery at 08:30 and explained my situation. The receptionist was very friendly and helpful and offered me an appointment with Dr Richard at 14:10. I did not accept as I had a prior appointment in Nottingham at 14:00. My wife rang the Nottingham appointment to see if it could be moved right and they were amenable to do so. Whilst my wife was on the phone I rang the surgery again to see if the original appointment was still available. The receptionist was very friendly and helpful, the appointment was still available, therefore I gratefully accepted it. I attended the surgery 10 minutes early and was seen by Dr Richard within 5 minutes of my appointment. He and his assistant were most friendly and helpful. He explained the situation including options and costs. On this occasion I opted for a private ‘white’ filling. The service provided by the reception staff, dental assistant and Dr Richard was excellent and I am so glad that this surgery is still a NHS practice. With so much of the country struggling and stead without NHS coverage I found this practice to be exemplary.

— Anonymous

Verified review (2011722) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Always polite and helpful

5 out of 5 stars
workingfeedback logo
Front of house/reception always polite and helpful (on the phone also).

— Anonymous

Verified review (2011707) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Victoria House Dental Practice

5 out of 5 stars
workingfeedback logo
I have been with Victoria Dentist since 2021 and never had any problem.
Always they send me text reminders and their services time and very well Qualified Dentist and their treatment. Thanks again.

— Rakhal P

Verified review (2011326) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Hygienist visit

5 out of 5 stars
workingfeedback logo
As always, Janet was both efficient and friendly.

— George J

Verified review (2011250) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Victoria House Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Tooth extraction

5 out of 5 stars
workingfeedback logo
I was seen very quickly and was very impressed and pleased by how I was treated and the way the extraction was carried out.

— Graham S

Verified review (2011096) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Check-up

5 out of 5 stars
workingfeedback logo
Khatija saw me for my six monthly check-up. She was thorough and explained what she had seen with my teeth and gums.

— Glenn C

Verified review (2010318) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Root canal

5 out of 5 stars
workingfeedback logo
Extremely good, I was extremely nervous and scared because of other peoples reviews about it and how painful it is. It was not painful what so ever, all I felt was the vibrations, definitely have one if you need one. Hadeja absolutely fantastic the best dentist out there!

— Hannah K

Verified review (2010100) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
google logo
Excellent service

— Nick Gasson

T173636 Review left 2 years ago
This review complies with Google's policies.

On time appointment

5 out of 5 stars
workingfeedback logo
I arrive a little early and was seen on time the dentist and his assistant were polite & efficient.

— Anonymous

Verified review (2009880) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

By far the best

5 out of 5 stars
workingfeedback logo
I am 42 years old and have been at your surgery for all of that time. I had Mr Maud for the vast majority of that time and then a couple of others. I can honestly say that Clix is by far the best dentist I have ever had. I have seen him 3 times now and I have always found him to be polite and friendly, very professional and conscientious. I am very happy with the service/treatment that he has provided.

— Richard V

Verified review (2009684) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

4 out of 5 stars
google logo
Very good

— Sue Widdowson

T173403 Review left 2 years ago
This review complies with Google's policies.

Excellent dental care

5 out of 5 stars
workingfeedback logo
Natasha completed my check up in a really efficient and thorough way. She was most helpful in explaining the condition of my teeth. Highly recommended!

— Anonymous

Verified review (2009597) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very thorough and helpful

5 out of 5 stars
workingfeedback logo
Janet is always very thorough, considerate and keen to give sensible advice.
Lama Zein is the best dentist I have ever had.
The staff are helpful and polite.

— Anonymous

Verified review (2009432) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Victoria House Dental Practice

5 out of 5 stars
workingfeedback logo
Gavin listened to me and acted accordingly sorting out my immediate problems quickly.

— Julian B

Verified review (2009245) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Calm and welcoming

5 out of 5 stars
workingfeedback logo
I had a routine checkup today with Fahim which went really well. I was seen on time, Fahim was very calm and welcoming, and explained everything he was doing. The reception staff were efficient at sorting out the payment and making my next appointment. Overall, a very good experience.

— Anonymous

Verified review (2009153) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Great service and adjustments

5 out of 5 stars
workingfeedback logo
I received forms to fill out in advance which allowed me to inform my dentist of my reasonable adjustments to help me cope with the appointment. The dentist prompted me to use these accommodations and was supportive throughout. All aspects of the procedure were explained appropriately.

— Anonymous

Verified review (2008778) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great

5 out of 5 stars
workingfeedback logo
Arti is great, she keeps me calm and always tells me what I have to do afterwards.

— Anne B

Verified review (2008704) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
google logo
Excellent all round experience, very happy.

— George

T173309 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
This last 7 months I have been going to.see Fahim Miah. I had to have all my top.teeth taken out. I was made to feel.at ease each time , he was so compassionate. I had to wait 5 months to have a full denture fitted. He made me feel so at ease every time I went to see him., so so caring , never felt that before thank you. Today I had the final fitting, I can smile again., from my heart ❤️ Thank you so so much . I will forever grateful. Such a amazing dentist. From a very very grateful patient. Linda Simth thank you x

— Katie Smith

T173310 Review left 2 years ago
This review complies with Google's policies.