T405015
Review left 5 months ago
This review complies with Google's policies.
Reply from Glen Maye Dental Practice
We appreciate your kind words! It's always our goal to provide excellent service at Glen Maye Dental Practice, and we’re glad you enjoyed it.
Review from Google
Mr McGrath and his nurses are lovely. I’ve been coming here for many years and he always puts me at ease as I’m always anxious going to the dentist.
— Joy Turrall
T405016
Review left 5 months ago
This review complies with Google's policies.
Appointment
My recent appointment was fine, however I recently received several emails regarding stain removal treatment that was being offered free of charge if you had a hygienist appointment in March. I did and so I rang to ask if I could have the treatment. I was told a 30 minute appointment was required and so I couldn’t. I was told I could have it the following day, but like most people I work and therefore couldn’t attend. It seems pointless that March hygienist appointments were not considered beforehand and made for 30 minutes knowing that the emails regarding the treatment were being sent out. Or was this just a pr exercise, so very limited people could receive a free treatment. Very disappointing!
— Sarah H
Verified review (2401979)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
Private
Great
Great dentist & team
— Anonymous
Verified review (2406412)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
Yes
Was this treatment paid for privately, or on the NHS?
NHS
Well organised
I found the dental practice to be well organised.
— Patricia O
Verified review (2403877)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Glen Maye Dental Practice
Great staff. Very professional and efficient. IT system poor and user unfriendly
— Jonathan C
Verified review (2396854)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Brilliant Dentist
Excellent practice as always. Great reception staff. And brilliant Dentist
— Anonymous
Verified review (2402246)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
Private
Fully discuss treatment options
Really professional service. Involve you in decisions about treatment. Fully discuss treatment options. Friendly, helpful, great
— Anonymous
Verified review (2402245)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
The staff are excellent
Everything is done so well, all staff are excellent, brilliant dentist.
— Anonymous
Verified review (2402215)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
Private
Very good
Kirov was very good and explained everything during what was a long process
— Steven L
Verified review (2401865)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
Lovely cheerful staff.
— Karen Mansfield
T405017
Review left 6 months ago
This review complies with Google's policies.
Superb
Superb treatment, as ever.
— Terence G
Verified review (2401516)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Neither good nor poor
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
Private
Appointment
Very Good
— Anonymous
Verified review (2401297)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
Yes
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
What a amazing team , Gaynor on reception so helpful and everyone else in the team that i have met , cannot do enough. Im a very nervous patient and they are all so caring and kind. Thank you 😀
— Hayley
T405018
Review left 6 months ago
This review complies with Google's policies.
Good
Good service
— Idris A
Verified review (2399268)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Great service
— David Gesik
T405019
Review left 6 months ago
This review complies with Google's policies.
Review from Google
The team at the Glen Maye Dental Practice helped manage to sort out my emergency treatment as soon as possible in a short time. I am satisfied with their nice care and service. Much appreciated and highly recommended!
— Bei Hu
T405020
Review left 6 months ago
This review complies with Google's policies.
Excellent result
Attended for a hygiene appointment and took advantage of a free tooth stain removal and whitening. Hygienist explained process. Excellent result and I would recommend and purchase again in the future.
— Anonymous
Verified review (2398370)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Helpful and gentle
Dentist was efficient, helpful and gentle as well as very patient and I appreciated this very much. A positive experience.
— Kathryn S
Verified review (2397878)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Very efficient service
I visited for a check up and whitening.
Both services were expertly explained. Very efficient service. I highly recommend this dental practice.
— Anonymous
Verified review (2397529)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
N/A
