Verified review (2325088)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Polite and helpful receptionist, Dentist very professional, and approachable. Explains in detail what is happening and the breakdown of costs which is reassuring. Dentist makes you feel at ease and comes across as caring.
โ Sharon Murphy
T405087
Review left 7 months ago
This review complies with Google's policies.
My experience
Overall good
โ Anonymous
Verified review (2324624)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Review from Google
Very helpful, got me in for an emergency appointment and fitted me in for extra appointments while being very busy
โ Jo B
T405088
Review left 7 months ago
This review complies with Google's policies.
Friendly and efficient
James is very friendly and efficient.
โ Nigel N
Verified review (2324563)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Fully explains all procedures
Nidi my dentist is so kind, patient and reassuring, and fully explains all procedures.
โ Barbara J
Verified review (2324504)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Just the best
Reception staff very pleasant and helpful. My Dentist knows that I am a very nervous person and I have confidence in his understanding, he is just the best
โ Carole E
Verified review (2324160)
Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Excellent
Excellent work by dentist and the assistant
โ Ruby H
Verified review (2323993)
Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Kind, helpful
Very polite and kind, helpful
โ William R
Verified review (2323588)
Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Great staff
Great service
Great staff
Always happy with my dentist and hygienist.
โ Paula P
Verified review (2323188)
Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Check up
Check up was done professionally and in a pleasant manner
โ Anonymous
Verified review (2322480)
Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
They always go above and beyond
Always looked after by all of the staff at Glen Maye, they always go above and beyond to help with anything me and my family need
โ Zoe T
Verified review (2322339)
Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
My experience
As always, the care from the practitioners I saw was great. I have a suggestion about the check-in experience.
I need to check in at reception, by telling a receptionist I have arrived.
In this appointment, I arrived before my appointment time. Both receptionists were dealing with customers. So, I could not check in.
Both took some time. It went past my appointment start time and both receptionists were still engaged with the same customers. I could not check in.
I think my hygienist wondered whether I had not attended. Thankfully, their assistant came into the waiting room and called my name to check. I went into the appointment a few minutes late.
I appreciate reception may be busy like this. Therefore, I wondered about a check-in touch screen monitor. I have used these in GP practices.
You can perhaps enter your name and/or date of birth. The system finds your appointment, and asks you to confirm this is right. You can select yes, and there is an automated check-in.
A system like this may have resolved the issue I had. My hygienist would have been alerted I had arrived.
โ Matthew L
Verified review (2322094)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Glen Maye Dental Practice
Thank you for your valued feedback.
We will take your feedback on board and in the future this may be something that we may trial again.
Overall, how was your experience of Glen Maye Dental Practice?
Review from Google
For starters I have a fear of dentists I went today as an emergency, I did have a tooth out I was so scared, but the dentist and dental nurse were amazing with me, I was very overwhelmed and emotional when leaving the practice. Thank you so much all at Glen Maye ๐๐
โ Diane James
T405089
Review left 7 months ago
This review complies with Google's policies.
Helpful and accomodating
Good timekeeping, helpful and accomodating staff
โ Adrian A
Verified review (2321364)
Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Dealt with in a friendly and efficient manner. Nida Rizvi is an excellent dentist!
โ William Paul Wride
T405090
Review left 7 months ago
This review complies with Google's policies.
Caring, friendly
Very pleased with work done, better than anticipated and very caring, friendly and professional.
โ John R
Verified review (2321315)
Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Emergency repair
I had a lovely emergency repair from Nida today.
โ Susan T
Verified review (2321259)
Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Outstanding experience
The care they give you is outstanding.
โ Karen B
Verified review (2320802)
Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
They actually care!
They actually care! They were so lovely with me and gave me all the time I needed to recover.
โ Anonymous
Verified review (2320724)
Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good