Reception staff very helpful, friendly and polite as always. It was the first time I had seen Samantha the hygienist and I was very impressed. Very friendly and thorough and I really felt confident she will help me with my gum problems.
— Christine C
Verified review (1562123)
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My experience
Dentist was nice, receptionist was rude
— Anonymous
Verified review (1561949)
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Friendly staff
Friendly staff, good arrangement as not many people in waiting room.
— Sheila M
Verified review (1561899)
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Recent experience
Very friendly, was looked after as soon as I walked in.
— Anonymous
Verified review (1561877)
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Friendly staff
All staff are wonderful!
— Anonymous
Verified review (1561856)
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Excellent dentistry
Efficient, excellent dentistry.
— Anonymous
Verified review (1561837)
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My experience
I am apprehensive when visiting the dentist but my worries are soon assuaged and that is fine with me. Many thanks.
— Lawrence S
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Great care and attention
Great care and attention by Ms Sharma. Explains all options clearly and is easy on the drill!!
— Mark H
Verified review (1561618)
Review left 4 years ago
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Staff are open and honest
Glen Maye has always been a 5 star practice for me. Putting a 4 today as service clearly impacted by the pandemic- surgery phone still on answerphone when I called a couple of times Mon soon after 8am with my request for emergency treatment, causing some anxiety. However professional receptionist did phone back within half hour and booked me in. Staff are open and honest - for the first time in the 30 years of being a patient here- some look a bit fed up with pandemic impacts on their service. They have lost several hygienists and presumably have had disruptions to other staff which again will take time to recruit/recover. My encouragement to the practice is to keep on top of communication updates to us patients, so we know it is ok and desirable that we book our children in for check ups for example- this is clear to the staff but take it the public are less aware of current dental professional guidance. We need reminding and updating- so a nice electronic update eg Autumn, Christmas and spring text message or email newsletter will sustain us all in this phase. The newsletter should have happy news about the staff, who has moved on and who is new, research news, prompts about good dental self care and then be clear recurrent services available. Keep going Glen Maye; you are all appreciated.
— Helen R
Verified review (1561315)
Review left 4 years ago
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Friendly, efficient
As usual all the staff were friendly, efficient and created a sense of confidence.
— Laurence G
Verified review (1559608)
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NHS
A lovely dentist
Practice always friendly, welcoming and spotless. Mr Wynn Roberts is a lovely dentist and knows I’m a nervous patient and always puts me at ease.
— Christina W
Verified review (1559606)
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NHS
Efficient, professional
Efficient, professional and very courteous.
— Tarik T
Verified review (1559422)
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NHS
Glen Maye Dental Practice
The friendly and helpful staff.
— Helen N
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NHS
Friendly staff
Friendly staff and dentist.
Seen in time.
— Lewis H
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NHS
Everyone professional and kind
Fitted in same day as an emergency. Everyone professional and kind.
— Kate R
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Review from Google
Excellent friendly service ,as always.
— gary hartley
T51850
Review left 4 years ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Andrea young
T51365
Review left 4 years ago
This review complies with Google's policies.
Dental appointment
The past 18 months of the Covid pandemic has changed the lives of many people including the ways businesses operate be that in the hospitality sector, healthcare or otherwise. It is perfectly clear and understandable that the staff of Glen Maye Dental Practice are obviously following the operational guide lines. However, despite the 'new' method of working, it appears to be doom and gloom once one enters the surgery via the front door! Perhaps, some atmosphere could be brought back into the surgery?
— Anonymous
Verified review (1557140)
Review left 4 years ago
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Reply from Glen Maye Dental Practice
Hello, thank you for your feedback.
As a practice going through this Covid pandemic, we are performing the best we can with the guidelines we now have to follow. Regards to the atmosphere, we are open to any suggestions you may have?
Overall, how was your experience of this practice?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Glen Maye Dental Practice
Professionalism.
Attention to safety ((covid).
Friendliness.
Helpful with advice.
— Val H
Verified review (1556891)
Review left 4 years ago
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Private
Very professional
Very professional as always. I can hardly tell I had a filling done. I have been coming since 2006 and have never had any issues.
— Ingrid H
Verified review (1556214)
Review left 4 years ago
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Was this treatment paid for privately, or on the NHS?
Private