Verified review (1693696)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— Aaron Croft
T110573
Review left 3 years ago
This review complies with Google's policies.
Great dentist
Great dentist, would recommend this practice to anyone and have done to many. I’ve been coming here for years. All staff are excellent in my opinion from reception to the dentistry and treatment I have received.
— Andrew F
Verified review (1693568)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Windsor Dental Practice
I was told I will get an email with all details, no one did.
Nothing stood out for me.
— Ebrahim D
Verified review (1693426)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Windsor Dental Practice
Good Afternoon Ebrahim,
I'm sorry to hear your visit to the practice was not completely satisfactory, If you would like to email me your concerns I can look into this matter for you.
Overall, how was your experience of our service?
Poor
Really amazing
Sue has been really amazing over the last few months.
— Wesley C
Verified review (1693237)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Had an appointment with Rachel, she did an absolutely wonderful job & lovely dentist
— Gabrielle McManus
T100999
Review left 3 years ago
This review complies with Google's policies.
My entire experience has been incredible
The staff were honestly incredible! From the phone consultation with Shaun about a new top retainer (hope that’s his name) to the lovely lady on reception who helped and reassured me despite missing the first phone call appointment, so far my entire experience has been incredible!
— Amelia F
Verified review (1693176)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Windsor Dental Practice
The staff, how polite they were and very helpful.
— Raymond F
Verified review (1693106)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Patience and care
The patience and care of my dentist Anna.
— Colette M
Verified review (1692818)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Windsor Dental Practice
I have been attending with your dentist for over 50 years and not once had a bad experience. Keep up your excellent work.
— Alison B
Verified review (1692809)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Check up
No problems with the Dentist or the check-up, but there was a 15 min discrepancy between the appointment time I booked and the time reception had me down for.
— Malcolm L
Verified review (1691957)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Windsor Dental Practice
Hi Malcolm,
I'm sorry to hear about this, I will look into the matter so this problem does not occur again.
Kind regards,
Lauren Armstrong
Practice Manager
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
As always excellent experiance
— Kevin Smyth
T100089
Review left 3 years ago
This review complies with Google's policies.
Thank you so very much
I was treated courteously by everyone. I cannot praise enough the care and consideration I received. Providing me within exact and clear information about what treatment I needed as well of any possible care in the future. The Dentist and Dental Nurse slowed respect and I was treated like an individual. Thank you so very much.
— Deirdre W
Verified review (1691753)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Calming staff
Calming staff and very patient as a nervous person.
— Anonymous
Verified review (1691350)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Dealt with very considerately
Have a heart condition. Dealt with very considerately. Thanks for your help.
— Montague H
Verified review (1691055)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Windsor Dental Practice
It was great to get a quick appointment. The paste filling was a quick procedure. I would have like to have known whether a replacement filling was possible but was offered a crown. Didn’t ask about it because I find dental appointments quite stressful.
— Rosemary N
Verified review (1690981)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Windsor Dental Practice
Hi Rosemary,
If you would like to send me your full name via email I can take a look at your notes and discuss your options for the tooth with the clinician and call you to discuss why a crown was chosen.
