This practice has really gone down hill over the years. Bring back the old staff to sort it out
— Anonymous
Verified review (2342947)
Review left 3 months ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very poor
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
Very good practice, highly recommend. Dr Hitesh Nayar is really good for kids and for adults as well.
— Aleksandra Reiter
T355925
Review left 5 months ago
This review complies with Google's policies.
Reply from West Point Dental Centre
Thank you for your feedback, Aleksandra we will pass this onto Dr Nayar and hope to see you again soon!
A respectful dentist
I was running late for my appointment but it was no problem, I was seen just the same. Even after my check up the dentist helped me put my coat on! How good is that, it's a pleasure to have such a respectful dentist! He's a great bloke! And makes me feel good, he's so considerate.
— Anonymous
Verified review (2342645)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from West Point Dental Centre
Thank you for your feedback! We always strive to ensure our patients feel cared for, it is wonderful to hear about your experience. We hope to see you again soon!
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
A highly professional dental centre: friendly reception, expert dentists.
— rob comer
T355701
Review left 5 months ago
This review complies with Google's policies.
Reply from West Point Dental Centre
Thank you for your feedback, Rob, we hope to see you again soon!
Welcoming and comfortable
Good communication, clear explanations, a welcoming and comfortable environment.
Thank you Mohammed and Deborah
— Anonymous
Verified review (2342098)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from West Point Dental Centre
Thank you for your feedback! We will ensure this is passed on, we look forward to welcoming you back soon.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Value for money
Excellent service and value for money. My NHS dentist doesn’t do half the job of the hygienist here. I have been given a treatment plan and the hygienist is actively encouraging with a healthy lifestyle
— Anonymous
Verified review (2342081)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from West Point Dental Centre
Thank you for your feedback, this is the experience we strive to provide for our patients. We look forward to welcoming you back to the practice soon!
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
The treatment was gentle yet thorough. The female hygienist was very professional.
— Amina Saeed
T355291
Review left 5 months ago
This review complies with Google's policies.
Reply from West Point Dental Centre
Thank you for your feedback Amina, we hope to see you again soon!
Review from Google
This person left a star rating but no comment.
— Kieran Ashe
T354911
Review left 5 months ago
This review complies with Google's policies.
Reply from West Point Dental Centre
Thank you for your feedback.
Review from Google
Good
— Abu Torky
T353290
Review left 5 months ago
This review complies with Google's policies.
Reply from West Point Dental Centre
Thank you for your feedback!
Very reassuring
The dentist was very reassuring and talked me through about my teeth and gum problems
— Nighat M
Verified review (2339362)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from West Point Dental Centre
Thank you for your feedback Nighat, we always strive to reassure our patients. We look forward to welcoming you back again soon.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Great people
As normal, great people in this practice
— Anonymous
Verified review (2338589)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from West Point Dental Centre
Thank you for your feedback!
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Appointment
The waiting time was really bad. I waited about 45 mins to be seen. It's happened a few times now. Besides the wait, everything else was all good.
— Anonymous
Verified review (2337113)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from West Point Dental Centre
Thank you for your feedback. We are sorry to hear you had to wait to be seen for your appointments, this is not the service we want to provide our patients, but unfortunately this can happen. If you would like to discuss this further, please feel free to call the practice on 0161 224 3610 and ask for our practice manager.
Overall, how was your experience of our service?
Good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
Very quick and friendly service
Dentist helpful and caring
— jackie austin
T351602
Review left 5 months ago
This review complies with Google's policies.
Reply from West Point Dental Centre
Thank you for your feedback Jackie, we hope to see you again soon.
Review from Google
Great dentist and friendly staff!
— Anthony Connolly
T351357
Review left 5 months ago
This review complies with Google's policies.
Reply from West Point Dental Centre
Thank you for your feedback.
Professional, friendly
Professional treatment, friendly approach
— Ivo S
Verified review (2336110)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from West Point Dental Centre
Thank you for your feedback Ivo, we look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Great experience
Thank you for such a great experience
— Omran H
Verified review (2335964)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from West Point Dental Centre
Thank you for your feedback!
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Very gentle
The dentist Amen is very gentle, provides options for treatment she is friendly and professional
— Anonymous
Verified review (2335756)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from West Point Dental Centre
Thank you for your feedback! We will ensure this is passed onto Amen.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Cheerful and efficient
Mo is both cheerful and efficient
— Anonymous
Verified review (2334880)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from West Point Dental Centre
Thank you for your feedback! We will ensure this is passed on.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
My dentist was very kind
Good, helpful staff and my dentist was very kind
— Anonymous
Verified review (2334377)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from West Point Dental Centre
Thank you for your feedback!
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Friendly and professional
All the staff were very friendly and professional. The dentist and nurse were very friendly and professional.
— Anonymous
Verified review (2333865)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from West Point Dental Centre
Thank you for your feedback!
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
