Working Feedback

Holt House Dental Practice

Holt Lane, Matlock, Matlock, DE4 3LY

Excellent rating from 1965 reviews

5 out of 5 stars

+ 363 reviews from Google 2328 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Pleased with all treatment and advice

5 out of 5 stars
workingfeedback logo
I was very pleased with all treatment and advice whilst having a half crown fitted.

— David R

Verified review (1284688) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

As ever, fantastic experience

5 out of 5 stars
workingfeedback logo
As ever, fantastic experience from the whole professional team. Oz is a fantastic dentist.

— Anonymous

Verified review (1284367) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Efficient, friendly

5 out of 5 stars
workingfeedback logo
Efficient, friendly and suitably thorough. No problems.

— Nigel P

Verified review (1284313) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Informative and gentle

5 out of 5 stars
workingfeedback logo
The receptionist who initially took my call was friendly and patient as were the 2 who were behind the desk when I arrived. The dentist too was informative and gentle. I am very pleased to have the people at this surgery looking after my teeth.

— Margaret T

Verified review (1284289) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Matlock - Holt House

5 out of 5 stars
workingfeedback logo
Swift and efficient.

— Neil J

Verified review (1284164) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Dental appointment

1 out of 5 stars
workingfeedback logo
No show from the dentist and no backup meant I had rearranged my working day twice, not good enough service. This is not the first time it has happened.

— Eoin G

Verified review (1284128) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Thank you for taking the time to leave feedback about the practice, from time to time we unfortunatley do have to cancel patient appointments due to illness within the team. We always try to arrange additional cover so that we do not have to re-arrange patients appointments, but this is not always possible.
If you wish to discuss this further then please contact the practice manager, your feed back is important to us so that we are able to improve our services for yourself and other patients.
Thank you
On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5. 1 out of 5 stars

Staff are helpful and polite

5 out of 5 stars
workingfeedback logo
Staff are helpful and polite even when very busy and stressed.

— Susan A

Verified review (1284116) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Seen to quickly

4 out of 5 stars
workingfeedback logo
Seen to quickly and at the correct time of my appointment.
Friendly service.

— Anonymous

Verified review (1284117) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5. 4 out of 5 stars

Well run dentists

4 out of 5 stars
workingfeedback logo
Good dentists, good reception staff.

— Mark D

Verified review (1283878) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5. 4 out of 5 stars

Dental appointment

2 out of 5 stars
workingfeedback logo
Not enough staff to take calls and deal with other patients in reception.
Feel sorry for the receptionist who apologies all of the time and tries to cope regardless.
Dentists come and go constantly...no continuity for me or my son.
Waited 35 minutes to go in and was completely worried about getting a parking ticket.
I am looking to move dentists.
Maybe even pay for private.
It's a bit grotty and run down too

— Sharon G

Verified review (1283858) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Thank you for taking the time to leave feed back, the practice is undergoing a few changes at present and we are really sorry that you felt you did not have a good experiene, we value your opninion and would like you to speak to you directly about how we could improve our services. Thank you
On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5. 2 out of 5 stars

Excellent service

5 out of 5 stars
workingfeedback logo
Excellent service and appointment was on time.

— Mark K

Verified review (1283853) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Very understanding with my fear

5 out of 5 stars
workingfeedback logo
All the staff were nice and friendly and very understanding with my fear and anxiety as I had not been to a dentists in about 15 years . Thank you very much.

— Nathan C

Verified review (1283851) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

An excellent job as always

4 out of 5 stars
workingfeedback logo
My husband and I both saw Mel your hygienist who did an excellent job as always.

— Pamela W

Verified review (1283573) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5. 4 out of 5 stars

Quick and efficient

5 out of 5 stars
workingfeedback logo
Seen on time, quick and efficient.

— Mandy B

Verified review (1283123) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Matlock - Holt House

5 out of 5 stars
workingfeedback logo
Very helpful and kind receptionist.

— Helen M

Verified review (1282812) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Dental appointment

5 out of 5 stars
workingfeedback logo
Pleasant, helpful people.

— Anonymous

Verified review (1282801) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Matlock - Holt House

3 out of 5 stars
workingfeedback logo
Paid in November for extraction and clean. Appt. Made twice Dec. Both Cancelled by you. Called in Jan for fresh appt. Promised someone would be in touch with appt for Jan. Heard nothing. Now mid Feb!

— Carole A

Verified review (1282794) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Thank you for taking time to leave feedback. The practice will be in touch with you today, please accecpt our appoligies for the cancellations. Thank you
On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5. 3 out of 5 stars

Matlock - Holt House

5 out of 5 stars
workingfeedback logo
Although a little late going in for treatment it was quickly done with efficiency.

— Barbara S

Verified review (1282762) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Recent dental appointment

5 out of 5 stars
workingfeedback logo
My filling was done swiftly and painlessly with a good result. The staff were friendly and polite.

— Claire N

Verified review (1282473) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Very friendly and put me at ease

5 out of 5 stars
workingfeedback logo
The lady I saw was very friendly and put me at ease as I can be very nervous.

— Sandra G

Verified review (1282460) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars