Holt House Dental Practice

Pleased with all treatment and advice

I was very pleased with all treatment and advice whilst having a half crown fitted.

— David R

Verified review (1284688) Review left 7 years ago
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On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5.

As ever, fantastic experience

As ever, fantastic experience from the whole professional team. Oz is a fantastic dentist.

— Anonymous

Verified review (1284367) Review left 7 years ago
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On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5.

Efficient, friendly

Efficient, friendly and suitably thorough. No problems.

— Nigel P

Verified review (1284313) Review left 7 years ago
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On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5.

Informative and gentle

The receptionist who initially took my call was friendly and patient as were the 2 who were behind the desk when I arrived. The dentist too was informative and gentle. I am very pleased to have the people at this surgery looking after my teeth.

— Margaret T

Verified review (1284289) Review left 7 years ago
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On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5.

Matlock - Holt House

Swift and efficient.

— Neil J

Verified review (1284164) Review left 7 years ago
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On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5.

Dental appointment

No show from the dentist and no backup meant I had rearranged my working day twice, not good enough service. This is not the first time it has happened.

— Eoin G

Verified review (1284128) Review left 7 years ago
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Reply from Holt House Dental Practice

Thank you for taking the time to leave feedback about the practice, from time to time we unfortunatley do have to cancel patient appointments due to illness within the team. We always try to arrange additional cover so that we do not have to re-arrange patients appointments, but this is not always possible.
If you wish to discuss this further then please contact the practice manager, your feed back is important to us so that we are able to improve our services for yourself and other patients.
Thank you

On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5.

Staff are helpful and polite

Staff are helpful and polite even when very busy and stressed.

— Susan A

Verified review (1284116) Review left 7 years ago
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Seen to quickly

Seen to quickly and at the correct time of my appointment.
Friendly service.

— Anonymous

Verified review (1284117) Review left 7 years ago
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Well run dentists

Good dentists, good reception staff.

— Mark D

Verified review (1283878) Review left 7 years ago
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Dental appointment

Not enough staff to take calls and deal with other patients in reception.
Feel sorry for the receptionist who apologies all of the time and tries to cope regardless.
Dentists come and go constantly...no continuity for me or my son.
Waited 35 minutes to go in and was completely worried about getting a parking ticket.
I am looking to move dentists.
Maybe even pay for private.
It's a bit grotty and run down too

— Sharon G

Verified review (1283858) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Thank you for taking the time to leave feed back, the practice is undergoing a few changes at present and we are really sorry that you felt you did not have a good experiene, we value your opninion and would like you to speak to you directly about how we could improve our services. Thank you

On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5.

Excellent service

Excellent service and appointment was on time.

— Mark K

Verified review (1283853) Review left 7 years ago
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Very understanding with my fear

All the staff were nice and friendly and very understanding with my fear and anxiety as I had not been to a dentists in about 15 years . Thank you very much.

— Nathan C

Verified review (1283851) Review left 7 years ago
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An excellent job as always

My husband and I both saw Mel your hygienist who did an excellent job as always.

— Pamela W

Verified review (1283573) Review left 7 years ago
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Quick and efficient

Seen on time, quick and efficient.

— Mandy B

Verified review (1283123) Review left 7 years ago
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Matlock - Holt House

Very helpful and kind receptionist.

— Helen M

Verified review (1282812) Review left 7 years ago
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Dental appointment

Pleasant, helpful people.

— Anonymous

Verified review (1282801) Review left 7 years ago
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Matlock - Holt House

Paid in November for extraction and clean. Appt. Made twice Dec. Both Cancelled by you. Called in Jan for fresh appt. Promised someone would be in touch with appt for Jan. Heard nothing. Now mid Feb!

— Carole A

Verified review (1282794) Review left 7 years ago
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Reply from Holt House Dental Practice

Thank you for taking time to leave feedback. The practice will be in touch with you today, please accecpt our appoligies for the cancellations. Thank you

On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5.

Matlock - Holt House

Although a little late going in for treatment it was quickly done with efficiency.

— Barbara S

Verified review (1282762) Review left 7 years ago
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Recent dental appointment

My filling was done swiftly and painlessly with a good result. The staff were friendly and polite.

— Claire N

Verified review (1282473) Review left 7 years ago
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Very friendly and put me at ease

The lady I saw was very friendly and put me at ease as I can be very nervous.

— Sandra G

Verified review (1282460) Review left 7 years ago
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