Holt House Dental Practice

Dental appointment

Hectic experience. Not enough staff on reception, people using loud music and games on mobile in reception area which is half the size needed; massive queues causing the conveyor belt to dishonor human rights to personal space. Insufficient quiet reading matter available. No privacy afforded in dentists surgery itself. The very pressurised professional is therefore faced with great challenges to welcome and reassure bewildered patients leading to unnecessary raising of voices and tetchy remarks.

— Chloe B

Verified review (1279645) Review left 7 years ago
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Matlock - Holt House

The treatment I received was excellent.

— Maxine A

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The staff were lovely

The staff were lovely and really helpful.

— Rachel C

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I felt well looked after

The experience was very good and I felt well looked after.

— Anonymous

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A very efficient system

A very efficient system. I went in on time and the check up was very thorough with advice being given as regards looking after my gums. Thank you.

— Sarah I

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Exceptional

Exceptional, was seen immediately and fixed a broken cap.

— Chris B

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Dental appointment

My experience was rubbish the dentist did not listen to me talked over me spoke very broken English was rude and obnoxious .his dental nurse was not much better .I have had bad after bad treatment at your practice and been left with same problems which was caused by your practice !! I should have kept my chipped tooth and not suffered such pain ! In your uncapable hands !Publish it

— Tracey W

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A great dentist

Osman is a great dentist who is always prepared to listen and the receptionist Jane is also very friendly and helpful and the other staff are always very pleasant.

— John T

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Seen at short notice

Seen at short notice, excellent caring attitude. Lovely receptionist really helpful.

— John S

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Explained everything clearly

The dentist explained everything clearly and was helpful. He also made me laugh which does not usually go Hand in hand with a visit to the dentist.

— Clare F

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A great experience

Receptionist friendly and efficient. Dentist was helpful, informative and explained options for new crown and did a great job in getting it all sorted. So a great experience all round

— Andrew B

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Excellent service

Thanks for excellent service.

— Carol P

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Matlock - Holt House

Friendly team. Thorough dentist.

— Caroline S

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Very gentle and understanding

The dentist that saw to me was very gentle and understanding about my fear of dentists. Also gave you options. The receptionist was very friendly and again explained things.

— Linda W

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Best dentist I have ever had

Excellent as always. I used to have a fear of dentists but I do not get too nervous now as my dentist is so friendly and puts me at ease. She is the best dentist I have ever had.

— Elizabeth T

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Dentist was very competent

All staff were friendly and welcoming. Dentist was very competent.

— Edwin P

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Make me feel relaxed

Good service, make me feel relaxed, all are friendly and nice people, not frightened any more.

— Jacqueline A

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Efficient, kept me informed

The staff on entering were their usual courteous selves. The dentist was too. He was efficient, kept me informed of proceedings and I left with advice. What more could I ask for?

— Michael O

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Matlock - Holt House

I find the receptionist Jane very friendly and polite and which ever dentist I see they always explain what they need to do regarding my treatment.

— Joanna L

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Kind and patient with me

I did not have to wait long in the waiting room although others were having problems, my dentist and dental nurse were kind and patient with me.

— Anonymous

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