Holt House Dental Practice

Dental appointment

Everyone very nice to me, thank you.

— Eva H

Verified review (1275170) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Matlock - Holt House overall? Please reply with a number between 1 and 5.

Always thorough

Very helpful and always thorough.

— Julie C

Verified review (1275118) Review left 7 years ago
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On a scale of 1 to 5, how likely are you to recommend Matlock - Holt House to friends/family if they needed similar care or treatment?

Always good service

Very professional and efficient. Always good service.

— Alayne G

Verified review (1271942) Review left 7 years ago
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On a scale of 1 to 5, how likely are you to recommend Matlock - Holt House to friends/family if they needed similar care or treatment?

Recent dental appointment

Service is normally very good, however the last 2 fillings I have had have lasted less than 2 weeks.

— Mark D

Verified review (1270542) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

If you received a temporary filling, you would have been advised to come back to have this completed as a permanent filling. Temporary fillings are not made to last, they are only to get people by, until they can be replaced on a permanent basis.
I hope this may answer your concerns, however if you would like more information on this, then please call the practice manager, who will advise you further.
Kind regards
Practice Manager

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Given options of treatment

Very relaxed approach to problem, given options of treatment. Fit for purpose

— Robert E

Verified review (1270517) Review left 7 years ago
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On a scale of 1 to 5, how likely are you to recommend Matlock - Holt House to friends/family if they needed similar care or treatment?

Good experience

My experience was good.
A friendly dentist who is very informative and also gave me a good check up.

— Anonymous

Verified review (1270104) Review left 7 years ago
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On a scale of 1 to 5, how likely are you to recommend Matlock - Holt House to friends/family if they needed similar care or treatment?

Great experience

Great experience as usual.

— Niesha S

Verified review (1270012) Review left 7 years ago
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On a scale of 1 to 5, how likely are you to recommend Matlock - Holt House to friends/family if they needed similar care or treatment?

Dental appointment

Staff are polite and caring.

— Susan F

Verified review (1269917) Review left 7 years ago
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On a scale of 1 to 5, how likely are you to recommend Matlock - Holt House to friends/family if they needed similar care or treatment?

Holt House

Dr Osman is the best and friendliest dentist we've had. Unfortunately he is leaving and on behalf of my wife, 3 children and myself we wish him all the. He will be missed. The front of house, while I was waiting in reception did the best they could and patients were obviously getting frustrated with the lack of appointments, credit to them for keeping calm and professional.

— Wayne S

Verified review (1269870) Review left 7 years ago
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On a scale of 1 to 5, how likely are you to recommend Matlock - Holt House to friends/family if they needed similar care or treatment?

Very friendly

Very friendly staff.

— Derek J

Verified review (1269849) Review left 7 years ago
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On a scale of 1 to 5, how likely are you to recommend Matlock - Holt House to friends/family if they needed similar care or treatment?

Kind, considerate

Kind, considerate, friendly.

— Jane D

Verified review (1269545) Review left 7 years ago
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On a scale of 1 to 5, how likely are you to recommend Matlock - Holt House to friends/family if they needed similar care or treatment?

Very friendly

The reception staff are very friendly and so was the dentist.

— Stephen W

Verified review (1269532) Review left 7 years ago
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On a scale of 1 to 5, how likely are you to recommend this dentist to friends/family if they needed similar care or treatment?

Very nice and informative

Very nice and informative dentist.

— Matthew Q

Verified review (1269404) Review left 7 years ago
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On a scale of 1 to 5, how likely are you to recommend Matlock - Holt House to friends/family if they needed similar care or treatment?

Dental appointment

Support staff always pleasant and new/temporary dentists very professional. However the receptionist seems overworked and always busy busy which can lead to a lack of efficiency at the desk or when answering calls. More staff needed????

— Karen M

Verified review (1268925) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Thank you for taking time to offer feedback on our practice.
We have been very short staffed of late, due to a vacancy and sickness, which is why the receptionist is working on her own. We think she is doing a great job under the circumstances, and do realise that this can be a struggle.
We are currently recruiting for a new staff member, so hopefully this will alleviate the problem.
Kind regards
Practice Manager

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Holt House

Jane is always so friendly and efficient.

— Ann C

Verified review (1268890) Review left 7 years ago
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On a scale of 1 to 5, how likely are you to recommend Matlock - Holt House to friends/family if they needed similar care or treatment?

Thorough and efficient

Friendly, thorough and efficient.

— Maria T

Verified review (1268868) Review left 7 years ago
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On a scale of 1 to 5, how likely are you to recommend Matlock - Holt House to friends/family if they needed similar care or treatment?

Holt House

I was straight in after dinner yet I was kept waiting 15mins. He has done a good job though!

— Johanne S

Verified review (1268763) Review left 7 years ago
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Reply from Holt House Dental Practice

Thank you for taking time to offer some feedback on our practice.
On checking your records, it states that your appointment time was 13.45 and that you were taken into surgery at 13.47.
I will contact our IT provider to find out if there was a discrepancy with this, but please accept my apologies for your wait.
Many thanks
Practice Manager

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Fantastic care

Fantastic care. Oz will be greatly missed when he leaves. Thanks to all the team.

— Anonymous

Verified review (1268634) Review left 7 years ago
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On a scale of 1 to 5, how likely are you to recommend Matlock - Holt House to friends/family if they needed similar care or treatment?

Very friendly staff

Very friendly staff. Very rarely have to wait long and treatment always professionally carried out.

— Anonymous

Verified review (1268588) Review left 7 years ago
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Receptionist very helpful

Receptionist very helpful, dentist had a great sense of humour, lovely and friendly, pleasant change.

— Karen G

Verified review (1268388) Review left 7 years ago
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On a scale of 1 to 5, how likely are you to recommend Matlock - Holt House to friends/family if they needed similar care or treatment?