Working Feedback

Holt House Dental Practice

Holt Lane, Matlock, Matlock, DE4 3LY

Excellent rating from 1965 reviews

5 out of 5 stars

+ 363 reviews from Google 2328 total reviews

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Latest Reviews by Working Feedback

Check up

5 out of 5 stars
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No wait and a thorough check up

— Alison B

Verified review (2335660) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Friendly,helpful and professional.

— Caroline Dean

T350503 Review left 6 months ago
This review complies with Google's policies.

Reply from Holt House Dental Practice

Thank you, Caroline! We're thrilled to hear you found our team friendly, helpful, and professional. Your kind words motivate us to continue providing the best care possible. We look forward to seeing you again at Holt House Dental Practice!

Friendly and efficient service

5 out of 5 stars
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I have experienced a friendly and efficient service from both the reception and the dental department.

— Terry B

Verified review (2332840) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Makes me feel at ease

5 out of 5 stars
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The staff are always friendly and polite. Makes me feel at ease.

— Rachel G

Verified review (2332752) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Great dental practice

5 out of 5 stars
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Very helpful and polite staff, great dental practice

— Anonymous

Verified review (2332670) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
If you answered Yes, please could you provide some more information? NA
Was this treatment paid for privately, or on the NHS? Private

My appointment

5 out of 5 stars
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Excellent service and treatment.

— Joyce A

Verified review (2330484) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Staff are friendly and helpful

4 out of 5 stars
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I have been with this practice for many years, so the dentists and dental assistants keep changing but they have always done good work and have been pleasant to meet. The systems for appointments and for communicating with the practice could be better. Some of this might be due to having new IT systems and the long wait for NHS appointments meaning many patients were not registered on this new system. The admin staff are friendly and helpful so I think it is mainly the systems that are the problem.

— Anonymous

Verified review (2323767) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
If you answered Yes, please could you provide some more information? Not applicable
Was this treatment paid for privately, or on the NHS? NHS

Great all round

5 out of 5 stars
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Great dentist, friendly staff.

— Anonymous

Verified review (2319358) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

A friendly and considerate dentist

5 out of 5 stars
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Good clear advice on my options after a tooth extraction and a thorough check up with a friendly and considerate dentist. Thank you.

— Anonymous

Verified review (2315889) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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I’m so impressed with the team at holt house very caring and welcoming.

— Lee Ambrose-Smith

T338015 Review left 7 months ago
This review complies with Google's policies.

Helpful staff

5 out of 5 stars
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Very helpful receptionists, and dentist Brian.

— Margaret T

Verified review (2314189) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Helpful

5 out of 5 stars
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Helpful and good advice.

— Lai H

Verified review (2314168) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Very satisfied with the care

5 out of 5 stars
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Arrived on time, called in quite quickly. The dentist explained everything as she went along. Showed me, with a mirror, why I needed an old filling replacing. I was very satisfied with the care I received.

— Gillian A

Verified review (2312868) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Caring and informative

5 out of 5 stars
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Beth is very caring and informative regarding the state of my mouth health and helpful regarding brushing and keeping my teeth free from debris.

— Anonymous

Verified review (2311952) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Would happily recommend them

5 out of 5 stars
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The dental personnel at Holt House are professional and always pleasant!
Would happily recommend them to anyone who asks about local dentists.

— Thomas L

Verified review (2311212) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent response in an emergency

5 out of 5 stars
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Excellent response from reception in an emergency and as always polite and efficient treatment.

— Peter R

Verified review (2310750) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very good, professional treatment

5 out of 5 stars
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Appointment was on time and as usual very good, professional treatment by Beth.

— John B

Verified review (2309289) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Holt House Dental Practice

5 out of 5 stars
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Regular check up

— Anonymous

Verified review (2309279) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Receptionist friendly and welcoming. Elizabeth James excellent as usual professional and efficient, as well as reassuring.

— Penny Severn

T333176 Review left 7 months ago
This review complies with Google's policies.

Excellent service

5 out of 5 stars
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Excellent service, friendly staff. Thanks

— Jean-claude S

Verified review (2306730) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good