Very friendly and informative hygienist. Helpful and polite staff. Thanks.
— Clare F
Verified review (1242264)
Review left 8 years ago
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Matlock - Holt House
On time, friendly and efficient.
— Diane S
Verified review (1242206)
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Very efficient and courteous
From reception to dentist very efficient and courteous.
— Anonymous
Verified review (1242183)
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Caring and helpful
I find all the staff caring and helpful.
— Susan F
Verified review (1242156)
Review left 8 years ago
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Matlock, Holt House
All staff's treatment of myself was to the upmost professional and it is a privilege to be looked after so well by all staff.
— Jane D
Verified review (1242141)
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Very pleased with my treatment
Very pleased with my treatment and the staff were very pleasant also. Full marks to Melanie Needham and her assistant..
— Susan R
Verified review (1241900)
Review left 8 years ago
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Extremely likely
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Was this treatment paid for privately?
no
Holt House
Very friendly staff.
— Christine W
Verified review (1241455)
Review left 8 years ago
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Very good service
I always find it a very good service.
— Leslie L
Verified review (1241446)
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Very happy with the excellent treatment
Very friendly and helpful staff at reception. Always excellent. Very friendly and helpful staff at reception desk. Very happy with the excellent treatment received from Dr Eltom. Emergency appointments arranged at short notice. Many thanks.
— Peter M
Verified review (1241427)
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Great experience
Caring and professional staff, great experience.
— Maxine G
Verified review (1241404)
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Excellent service, thank you
Friendly and helpful receptionist. I was seen within a few minutes of arriving at the surgery. The dentist I saw was friendly and very professional. Excellent service, thank you.
— Karin M
Verified review (1241061)
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Explains everything so well
As soon as you walk through the door you go to reception and you are dealt with quickly and put at ease straight away, not long after you are called to see your dentist, in my case Mrs Pinero who is as always very thorough with her examinations, she always tells you what needs to be done, what to look out for and explains everything so well, thank you.
— Alan P
Verified review (1241054)
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Your appointment at Genesis Dental
I thought the charge for check up and clean included the clean! Yet the higher the price goes the more reluctant you seem to be to scale and polish.
— Anonymous
Verified review (1241037)
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Always explains treatments and options
Very polite reception staff and very clear conversation with the dentist who always explains what treatment is required and what options are available.
— Kevin R
Verified review (1241034)
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Staff are excellent and very polite
Staff are excellent and very polite. Our dentist is absolutely lovely, her assistant was lovely as well, the receptionist is very helpful and a pleasure to talk to.
— Julie S
Verified review (1241032)
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Your appointment at Genesis Dental
The experience was alright but they always seem to be running late when I visit.
— Graham D
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Pleasant, friendly surgery with great staff
Very pleasant, friendly surgery with great staff who put you at your ease.
— Elizabeth J
Verified review (1241026)
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Matlock - Holt House
Good, professional service.
— Catherine B
Verified review (1240883)
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Appointment At Genesis Dental
20 minutes delay on appointment at 9-25 in the morning but every thing was OK Delay in being able to pay for work done for there was only ONE receptionist on duty and a queue of 4 in front of me and I had to be some where else at 10-00 that morning
— Anonymous
Verified review (1240679)
Review left 8 years ago
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Likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
no
As a patient, I feel valued
I've been with this dental surgery for the last 5 years and I'm very happy with the service provided. The dentist, Osman Eltom, is very thorough and approachable, and able to explain what the treatment involves. As a patient, I feel valued and listened to, and able to make an informed choice about my dental treatment.
— Anonymous
Verified review (1240641)
Review left 8 years ago
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Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
