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Holt House Dental Practice

Holt Lane, Matlock, Matlock, DE4 3LY

https://rodericksdentalpartners.co.uk/our-practices/holt-house-dental-practice 01629 339610

Excellent rating from 1965 reviews

5 out of 5 stars

+ 363 reviews from Google 2328 total reviews

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Latest Reviews by Working Feedback

Excellent family care

5 out of 5 stars
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We as a family always have a excellent standard of care from Holt House 10 out of 10, thank you.

— Anthony C

Verified review (1238857) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Matlock - Holt House (8925215)

2 out of 5 stars
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I find the reception a very chaotic experience. I am pleased with the new hygienist but was surprised I was not pre warned about the excess on my bill.

— Sally M

Verified review (1238739) Review left 8 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Thank you for taking the time to provide feedback.
We are pleased to learn you are happy with the hygienist here at the practice
I am sorry to hear about your experience at reception and not been made aware of the cost of your treatment.
Your comments have been shared and discussed with the team to prevent this happening again in the future.
Please accept our sincere apologies.
If you wish to discuss this matter further, please don’t hesitate to contact our practice on 01629 339610.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 2 out of 5 stars

Matlock - Holt House

5 out of 5 stars
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Very clean and tidy and very polite staff.

— Anonymous

Verified review (1238696) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Friendly reception staff

4 out of 5 stars
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Friendly reception staff. Hygienist very sympathetic to new and nervous client.

— Juliet T

Verified review (1238668) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 4 out of 5 stars

Chipped tooth/ filling out

5 out of 5 stars
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Phoned up to see next check up as it was hurting, “We’ve got a cancellation at 2-40pm today!!”

3-00pm all sorted, filling replaced..Jobs a good un!!! £20 Brilliant.

— Anonymous

Verified review (1237261) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Very Good

4 out of 5 stars
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From Jane on reception to the dental nurse and dentist, they all contributed to a positive experience and outcome: please thank them

— Geoff H

Verified review (1237152) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

6 month check up at Holt House

4 out of 5 stars
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Very good dental practice, did what I wanted ..staff very good

— David T

Verified review (1237088) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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NHS dental treatment received second to none. No issues here great service and friendly dentist and excellent standard of dentistry. Top marks

— Paul Bowden

T36432 Review left 9 years ago
This review complies with Google's policies.

Reply from Holt House Dental Practice

Dear Paul
Thank you for leaving such a kind review. We appreciate you taking the time to provide us with feedback of your experience.
Looking forward to seeing you at your next appointment.
Kind Regards
Genesis Dental Care Holt House