Working Feedback

Holt House Dental Practice

Holt Lane, Matlock, Matlock, DE4 3LY

Excellent rating from 1965 reviews

5 out of 5 stars

+ 363 reviews from Google 2328 total reviews

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Latest Reviews by Working Feedback

My experience

5 out of 5 stars
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Very efficient and professional service. Charges extremely high

— Anonymous

Verified review (2271468) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Very pleased with my new dentist and dental assistant. A relaxed environment with pleasant care and attention.

— Andy Howland

T307628 Review left 9 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I've never been more relaxed and at ease with my dentist Elizabeth james, she talks you through every step of treatment, also the reception team are great and so helpful.

— Lisa Gilbert

T307629 Review left 9 months ago
This review complies with Google's policies.

Excellent

5 out of 5 stars
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Excellent as always!

— Anonymous

Verified review (2271165) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Made me feel at ease

5 out of 5 stars
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My recent visit to Holt House dentist is not my favourite thing to do, but the staff were very professional and made me feel at ease, andthe dentist explained everything clearly

— David T

Verified review (2268136) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Attentive and polite

4 out of 5 stars
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Appointment on time and staff attentive and polite

— Anonymous

Verified review (2267310) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Exceptionally considerate

5 out of 5 stars
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Professional, courteous and efficient reception staff, dentist that is exceptionally considerate when dealing with patients and informative with regard to treatment and oral hygiene. The hygienist is thorough and considers her patient's needs during treatment

— David K

Verified review (2266876) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Explains very clearly

5 out of 5 stars
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Elizabeth has a very relaxing manner and explains very clearly what she is going to do at each stage of the treatment. She also gives good advice on how to take the best care of my teeth.

— Andrew H

Verified review (2266445) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Fantastic!
I personally hate the dentist but from entering to leaving I felt at ease

— Paul Holland

T304365 Review left 10 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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As usual my appointment was punctual and the receptionist, also as usual, was pleasant and welcoming. The Dentist, Elizabeth, was friendly and efficient. She explained her examination and offered recommendations for my Dental care.

— David Smith (Kate)

T303763 Review left 10 months ago
This review complies with Google's policies.

Holt House Dental Practice

5 out of 5 stars
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Everything is good

— Anonymous

Verified review (2263391) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Accommodating to my needs

5 out of 5 stars
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Very accommodating to my needs as I use a walking frame, I struggle to climb stairs. The staff have been very helpful

— Sally T

Verified review (2263143) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very friendly

5 out of 5 stars
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All questions answered. Useful information given re oral hygiene.
Staff very friendly.

— Anonymous

Verified review (2263104) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

5 out of 5 stars
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Excellent

— Anonymous

Verified review (2262323) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
If you answered Yes, please could you provide some more information? -

Caring

5 out of 5 stars
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Beth is always caring

— Carol R

Verified review (2261949) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Holt House Dental Practice

5 out of 5 stars
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The dentist explained what she was going to do. If I became uncomfortable that I could stop the procedure at any time. This was not necessary. Any problems afterwards to return to the dentist.

— Anonymous

Verified review (2261891) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
If you answered Yes, please could you provide some more information? Not interested in membership plan.

Thorough, thoughtful

5 out of 5 stars
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The reception team were very polite and informative. The dentist, Elizabeth James was very thorough, thoughtful and considerate.

— Jenny P

Verified review (2259985) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very informative

5 out of 5 stars
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Always explains what she is doing and why, very informative and professional

— Anonymous

Verified review (2259892) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly, supportive

5 out of 5 stars
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Quick, efficient, friendly, supportive and professional.

— Gary M

Verified review (2259840) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Appointment on time

5 out of 5 stars
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Very nice experience. Appointment on time, lady dentist very informative and nice.

— Anonymous

Verified review (2259832) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good