Working Feedback

Holt House Dental Practice

Holt Lane, Matlock, Matlock, DE4 3LY

Excellent rating from 1967 reviews

5 out of 5 stars

+ 363 reviews from Google 2330 total reviews

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Latest Reviews by Working Feedback

Calming and empathetic

5 out of 5 stars
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Dr Taft was very calming and empathetic, hope she doesn’t leave, lovely lady.

— Jean H

Verified review (2114953) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Always very friendly and prompt with appointments. Elizabeth is very caring, efficient and extremely professional. She fills you full of confidence. Thankyou

— matt petch

T226666 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Jackie Barratt

T226275 Review left 1 year ago
This review complies with Google's policies.

Excellent dentist

5 out of 5 stars
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All personal were friendly and courteous, giving the impression of a good work environment. The dentist was excellent, both proficient and efficient, taking the time to explain proceedings and address my concerns. Excellent service.

— Anonymous

Verified review (2112870) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Check up

5 out of 5 stars
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Very thorough check up.

— Anonymous

Verified review (2112824) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly, professional

5 out of 5 stars
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Always a very welcoming surgery. Very friendly and professional staff.

— Anonymous

Verified review (2112196) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Thorough treatment and advice

5 out of 5 stars
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The Hygienist and her assistant were excellent, thorough treatment and advice for dealing with and preventing future problems.

— Geoffrey W

Verified review (2111638) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Fantastic dentist

5 out of 5 stars
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I’m phobic in regards to dentists, my dentist now is absolutely fantastic, this is my second visit to her and I felt calm, didn't panic or cry, she is fantastic.

— Carol R

Verified review (2111596) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Alison Clamp

T224847 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Lovely dentist very thorough and puts you at ease

— Caroline McClean

T224848 Review left 1 year ago
This review complies with Google's policies.

Very good

5 out of 5 stars
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Very good, friendly.

— Anonymous

Verified review (2110817) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

On time

5 out of 5 stars
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On time, friendly staff.

— Anonymous

Verified review (2110304) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly and efficient

5 out of 5 stars
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Very efficient receptionist, very friendly nurse and dentist.

— Margaret T

Verified review (2109708) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Explained in detail

5 out of 5 stars
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Everyone polite and procedures explained in detail.

— Anonymous

Verified review (2109212) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Hygienist

5 out of 5 stars
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Everyone very friendly and polite. I can’t rate the hygienist highly enough. She was very thorough and gentle. Thank you.

— Anonymous

Verified review (2107910) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very helpful

5 out of 5 stars
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Friendly, nice & easy to understand. Very helpful.

— Anonymous

Verified review (2107259) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Appointment

5 out of 5 stars
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Really pleased to have been able to get appointment for for me and family after 4 years or so. Friendly dentist.

— Anonymous

Verified review (2107192) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Not been for check for 2 years , all was good from arriving for my appointment, meeting the dentist. Had a x-ray , checked and cleaned. Left very happy

— James Thorneycroft

T222624 Review left 1 year ago
This review complies with Google's policies.

My experience

3 out of 5 stars
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It was quite a stressful experience beginning 2 days before my appointment, when I received a phone message on Sunday afternoon! Which was difficult to understand. It seemed to encourage me to cancel the appointment, so I rang the practice then and again on Monday.
All was in order. Then the practice rang and asked if I could come 15 minutes before the appointment time. I had arranged a lift and had to change it. When I arrived 15 minutes early, I was told the dentist was running late!! I waited, my lift had to wait. Another patient came after me, told the same story and was then called in before me!!!!
The eventual check-up was only partial, after I mentioned a specific problem. Nothing could apparently be done about the problem.

— Ingrid P

Verified review (2105247) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Poor
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars

Professional, explaining everything

5 out of 5 stars
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Beth was excellent and very professional, explaining everything she was doing.

— Ian S

Verified review (2104773) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good