Working Feedback

Holt House Dental Practice

Holt Lane, Matlock, Matlock, DE4 3LY

Excellent rating from 1967 reviews

5 out of 5 stars

+ 364 reviews from Google 2331 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Love the new NHS dentist.

— Steve Daunt

T183097 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Excellent service and care.

— Gavin Maule

T182687 Review left 1 year ago
This review complies with Google's policies.

Lovely staff

5 out of 5 stars
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Excellent service with lovely staff.

— Anonymous

Verified review (2021982) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Emergency appointment

5 out of 5 stars
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A broken filling caused issues. I was given an appointment in three days. The dentist was excellent. Created a new filling. The only dentist who has given me an anaesthetic injection without pain. The receptionist provides a professional and friendly service. 10/10 without reservation.

— Anonymous

Verified review (2021371) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Elizabeth James fantastic dentist. Good clean practice all round.

— luke james

T182138 Review left 1 year ago
This review complies with Google's policies.

Holt House Dental Practice

5 out of 5 stars
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Good conversation both dentistry and putting you in a comfortable place while talking about other subjects, happy and professional.

— Anonymous

Verified review (2020415) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Check up.

5 out of 5 stars
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Check up appointment went well.

— Rosemary M

Verified review (2020002) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Check-up

5 out of 5 stars
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Even though my appointment was short, I felt Tafadzwa actually listened to what I had to say. I asked her about a referral to the hospital, so after looking in my mouth, she asked if the referral was because of pain? I told her that it was, and also because of the depth of the roots.
X-ray & referral done, prescription in hand, appointment finished. This time, l feel like all the pain I have in my mouth is not going to last much longer, Tafadzwa's refered me to the hospital, so now I'm feeling more positive. Thankyou Tafadzwa.

— Carol T

Verified review (2018492) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Thank you so much for your care and consideration. My problem was dealt with as quickly as possible., by a lovely sensitive receptionist and dentist.

— Paula S

T175636 Review left 1 year ago
This review complies with Google's policies.

Very rude

1 out of 5 stars
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The lady who I saw that did my check up was very rude.

— Anonymous

Verified review (2017388) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very poor

Review from Google

5 out of 5 stars
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I visited the practice this morning and had an excellent experience. There was no waiting, in fact I was seen early. The plan we had agreed to had changed over the last few days and we agreed on the extraction of a root, which she did there and then. I was pleasantly surprised that I didn't feel a thing! - I've had some bad experiences in the past with other dentists. Also no waiting at reception when I went to arrange other appointments.

— Diane Bateman

T175519 Review left 1 year ago
This review complies with Google's policies.

Tooth removal

5 out of 5 stars
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Very professional service. Made to feel important and safe.

— Anthony G

Verified review (2015716) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Excellent

5 out of 5 stars
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The lady dentist and dental nurse made me feel very relaxed, 1st in a long time that has happened, so a big thanks.

— Jennifer C

Verified review (2015164) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Really pleased with my treatment.Thank you

— John England

T174636 Review left 2 years ago
This review complies with Google's policies.

Comfortable surroundings

5 out of 5 stars
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Friendly greeting. Comfortable surroundings. Excellent treatment.

— Geoffrey W

Verified review (2014308) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great service

5 out of 5 stars
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Nothing to fault, well looked after.

— Marilyn W

Verified review (2013930) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Hygienist

5 out of 5 stars
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Very pleasant and thorough hygienist, taking her time to do a good job.

— Nick R

Verified review (2013779) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Routine check

5 out of 5 stars
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All good except I was 30 mins late going in.

— Anonymous

Verified review (2013374) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Great

5 out of 5 stars
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Great service.

— Anonymous

Verified review (2013094) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Very pleasant and professional people.

— Richard Sims

T173910 Review left 2 years ago
This review complies with Google's policies.