Working Feedback

Holt House Dental Practice

Holt Lane, Matlock, Matlock, DE4 3LY

Excellent rating from 1967 reviews

5 out of 5 stars

+ 364 reviews from Google 2331 total reviews

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Latest Reviews by Working Feedback

Made me feel relaxed

5 out of 5 stars
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Pleasant and professional. Dealt with promptly and efficiently. Made me feel relaxed and confident.

— Linda H

Verified review (1972023) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Emergency appointment

5 out of 5 stars
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Excellent service and lovely, helpful staff.

— Anonymous

Verified review (1971922) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Check up

5 out of 5 stars
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Been for a checkup, going back this afternoon to start treatment.

— Andrew F

Verified review (1971675) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great dentist

5 out of 5 stars
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Great dentist! she went out of her way to help and was really gentle with a very nervous patient.

— Anonymous

Verified review (1971368) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very good

5 out of 5 stars
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A very good examination and treatment, thank you Beth.

— Christopher N

Verified review (1971103) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Best visit ever

5 out of 5 stars
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Lovely Jane on the reception was as friendly and helpful as ever. I went in for my appointment (check up), I asked the dentist if she could look at my plate, it didn’t fit right and I hated it!! Straight away she said “this dosent fit at all and it’s massive!! I can reduce this for you today and take impressions to sort a new one for you” which is exactly what she did. I’ve asked many times about the plate and each time I’ve been told that’s the best they could do. I left there tearful but very happy!! Thank you.

— Ann C

Verified review (1970863) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Check-up appointment

5 out of 5 stars
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My appointment was a thorough, efficient check-up, carried out in a polite and considerate manner.

— Anonymous

Verified review (1970822) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Check-up

5 out of 5 stars
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New dentist, at least for me, who was excellent. Friendly, professional and obviously good at what she does.

— Geoff H

Verified review (1970803) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very happy, easy to talk to, very helpful.

5 out of 5 stars
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Taradzwa talked me through everything,
Clear and understanding
Very helpful.

— Anonymous

Verified review (1970381) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very professional and efficient

5 out of 5 stars
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The new dentist is lovely, puts you at ease straight away, looking forward to meeting her again in 6 months, very professional and efficient.

— Stephen W

Verified review (1970115) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Janet Hewitt

T160238 Review left 2 years ago
This review complies with Google's policies.

Check up.

5 out of 5 stars
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I had a good checkup from a lovely dentist. Although 25 minutes late.
More staff on reception needed.

— Peter C

Verified review (1967790) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Good service, lovely dentist

4 out of 5 stars
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Had to wait 30 mins past my allotted time, however the practice is pleasant enough, the receptionist friendly and the dentist was lovely. Hope to be treated by her again.

— Mark V

Verified review (1967549) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Lovely dentist

5 out of 5 stars
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So happy with the service given today. Lovely dentist. Made an excellent job filling my front tooth. Top job.

— Tanya K

Verified review (1967308) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Made me feel at ease

5 out of 5 stars
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Made me feel at ease and was very professional. Explained what was happing at each step.

— Janet K

Verified review (1967216) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Check up

5 out of 5 stars
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My appointment is very good. Tafadzwa Mbengeranwa made me feel very at ease. The reception lady is lovely.

— Anonymous

Verified review (1966801) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

So relieved to find an empathetic Dentist, 5*

5 out of 5 stars
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I’d not been looking forward to this visit. Despite my parents looking after my teeth when I was young, I have neglected to go to the dentist for many reasons during my adulthood from being skint bringing the kids up to living overseas and ultimately when I did go, the Dentists were aloof and disinterested. My Dentist here is brilliant, she knows my teeth and gums are a mess but she still tries, giving me practical advice and levels with me. She’s very kind and understands the issues I face but I don’t feel unlike with other practitioners, that this lady is judging me for past neglect. One of the very few people that I can let inflict pain on me! Brilliant service all round from reception to clinical staff. Brilliant.

— David K

Verified review (1966568) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly and efficient

5 out of 5 stars
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The staff were friendly and efficient, I got a new dentist, she was very good, explained and showed on x-ray why I might feel certain things. She spent a good time cleaning my teeth.

— Britt-marie B

Verified review (1966318) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent! Almost worth the wait

5 out of 5 stars
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From the lovely, helpful patient receptionist that as ever is doing a wonderful job under difficult circumstances. To the new dentist Tafadzwa who was fantastic. She was personable, she put me at ease, she did exactly what I needed and wanted without making me come back for unnecessary extras like the previous NHS dentist the practice had. I came away really happy and feeling great about my teeth. Really hoping Tafadzwa stays as I am looking forward to seeing her again. Thank you for such great service.

— Laura B

Verified review (1966301) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great

5 out of 5 stars
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Dentist was lovely and so was the receptionist.

— Anonymous

Verified review (1966077) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good