Working Feedback

Holt House Dental Practice

Holt Lane, Matlock, Matlock, DE4 3LY

Excellent rating from 1968 reviews

5 out of 5 stars

+ 364 reviews from Google 2332 total reviews

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Latest Reviews by Working Feedback

Such lovely people

5 out of 5 stars
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Such lovely people. Very professional.

— Anonymous

Verified review (1779533) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Made me feel comfortable and reassured

5 out of 5 stars
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Beth fully explained what she was going to do and made me feel comfortable and reassured.

— Peter R

Verified review (1776118) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly, on time

5 out of 5 stars
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Very pleasant and friendly, on time as well.

— Michael B

Verified review (1775846) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very helpful and informative

5 out of 5 stars
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Staff were very helpful and informative.

— Bryan P

Verified review (1775645) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Holt House Dental Practice

5 out of 5 stars
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How nice the staff are.

— Richard S

Verified review (1775128) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent customer service

5 out of 5 stars
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Excellent customer service, from walking into reception which is meticulously clean and welcoming, to interacting with the friendly receptionist and dental staff all are professional and knowledgeable about any questions asked, and all information is relayed in simple and easy to understand manner, having been slightly nervous of a dentist visit over the years, this practice with their helpful informative and friendly but professional approach have readily eased my visits I would happily recommend this dental practice to anyone young or old.

— David B

Verified review (1775039) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Compassion and patience

5 out of 5 stars
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The understanding, compassion and patience of Beth, the nurse and the receptionist. Thank you.

— Hillary B

Verified review (1774034) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Helpful staff

5 out of 5 stars
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Friendly, helpful staff.

— Christine M

Verified review (1773227) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very thorough examination

5 out of 5 stars
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Very thorough examination.

— John E

Verified review (1772925) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Dental hygienist

5 out of 5 stars
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Good service and pleasant staff, especially long standing receptionist and hygienist. I have been attending for several years now. Never had an unsatisfactory experience.

— Nick R

Verified review (1770087) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

My experience

5 out of 5 stars
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This person left a star rating but no comment.

— Anonymous

Verified review (1765717) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very pleased

5 out of 5 stars
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Very kind and professional staff. Very skillfully managed to save my painful, poorly tooth. Very pleased.

— Tim S

Verified review (1764585) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Overall a good experience

4 out of 5 stars
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Very good, very informative.
Appointment ran a little late.
But overall a good experience.

— Anonymous

Verified review (1764534) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Best dentist I’ve ever been to

5 out of 5 stars
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The staff are always helpful and friendly, and the dentist, Elizabeth James is the best dentist I’ve ever been to, she is always caring and excellent at what she does.

— Anonymous

Verified review (1764183) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Very efficient service, and perfect friendly staff, all in all, the best dentists in town.

— Eileen Wild

T119127 Review left 2 years ago
This review complies with Google's policies.

6 monthly checkup

5 out of 5 stars
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Receptionists friendly and helpful. Dentist lady understanding and patient. Also described each stage of treatment thoroughly.

— Christine B

Verified review (1764088) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional service as usual

5 out of 5 stars
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A professional service as usual and very polite.

— Steven G

Verified review (1763849) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Puts you at ease

5 out of 5 stars
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Beth really puts you at ease.

— Anonymous

Verified review (1763312) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Holt House Dental Practice

5 out of 5 stars
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Attention to detail.

— Philip G

Verified review (1763299) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Dental appointment

2 out of 5 stars
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When I made my appointment I made it very clear what the problem was, an old filling had failed and caused a piece of tooth to break off. It was obviously going to need some work. I was booked in for a 10 minute appointment which gave no time to do what obviously needed doing. You are wasting appointments and wasting patients time by operating your system in this way. I now have to wait for a 30 minute appointment but have no idea when that will be and my job is such that I can't just drop everything at the last second.
Very disappointed.

— Tim F

Verified review (1762847) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Poor