Holt House Dental Practice

Quickness

Quickness.

— Sally B

Verified review (1749369) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Hi Sally,

Thank you for leaving us a 5* review!

Kind regards,

Natalie Brown
Practice Manager

Overall, how was your experience of our service? Very good

Holt House Dental Practice

The kindness of you all. Thank you.

— Anonymous

Verified review (1749355) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Good morning,

Thank you for taking the time to leave us such a lovely review!

Kind regards,

Natalie Brown
Practice Manager

Overall, how was your experience of our service? Very good

Quick and efficient

Straightforward, pleasant and efficient.

— Anonymous

Verified review (1749121) Review left 2 years ago
This review was collected via email feedback service.

Reply from Holt House Dental Practice

Good morning,

Thank you for leaving us this lovely review!

Kind regards,

Natalie Brown
Practice Manager

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly staff

Clear descriptions of what was happening and my options, friendly staff and generally on time.

— Anonymous

Verified review (1749100) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Good morning,

Thank you for leaving such a lovely review.

Kind regards,

Natalie Brown
Practice Manager

Overall, how was your experience of our service? Very good

Patient and caring

Beth was patient and caring and I am happy with her.

— Carol R

Verified review (1748987) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Good morning Carol,

Thank you for your lovely review. I have passed your comments onto Beth!

Kind regards,

Natalie Brown
Practice Manager

Overall, how was your experience of our service? Very good

Very personal manner

Very personal manner from start to finish.

— Anonymous

Verified review (1748922) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Good morning,

Thank you so much for taking the time to leave such a lovely review. Your comments are much appreciated.

Kind regards,

Natalie Brown
Practice Manager

Overall, how was your experience of our service? Very good

Going the extra mile

Always great staff, going the extra mile to make sure you have a good visit every time.

— Anonymous

Verified review (1748585) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Good morning,

Thank you so much for your lovely review. I have passed your comments on to the team.

Kind regards,

Natalie Brown
Practice Manager

Overall, how was your experience of our service? Very good

Lovely staff

Lovely staff and check up was quick.

— Anonymous

Verified review (1747963) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Good morning,

Thank you so much for leaving such a lovely review.

Kind regards,

Natalie Brown
Practice Manager

Overall, how was your experience of our service? Very good

Explained everything

Friendliness and understanding.
Explaining everything that was happening.

— Anonymous

Verified review (1747908) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Good morning,

Thank you for taking the time to leave us such a lovely review - we really appreciate your comments.

Kind regards,

Natalie Brown
Practice Manager

Overall, how was your experience of our service? Very good

Excellent service

Very friendly team and provide excellent service.

— Peter I

Verified review (1747540) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Good morning,

Thank you for taking the time to leave us such lovely comments. They will be shared with our team at our next meeting.

Kind regards,

Natalie Brown
Practice Manager

Overall, how was your experience of our service? Very good

Clear efficient service

Clear efficient service, easily explained. I understood everything. Not like previous dentist.

— Bernard J

Verified review (1747484) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Good morning Bernard,

I am so pleased to hear you had a positive experience. Thank you for sharing this with us.

Kind regards,

Natalie Brown
Practice Manager

Overall, how was your experience of Holt House Dental Practice? (tap on a rating)

Holt House Dental Practice

Very friendly and informative.

— Bethanie M

Verified review (1746890) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Good morning Bethanie,

Thank you for taking the time to leave us such a lovely 5* review.

Kind regards,

Natalie Brown
Practice Manager

Overall, how was your experience of our service? Very good

Review from Google

Molar failure lots of pain and time to extract. Got an NHS appointment surprisingly quickly. I was anxious I was going to have to wait a long time on the painkillers. Sympathetic and helpful reception staff. Dentist was thorough on all the checks, explaining procedure and aftercare carefully with written advice and extra guaze given to me. It was a big tooth and a difficult prolonged extraction. She was very kind and understanding as I suffer from complex PTSD which included torture. So I am no friend to pain, but then who is?

— Doingud

T116079 Review left 2 years ago
This review complies with Google's policies.

Very nice staff

Very nice staff and understanding.

— Anonymous

Verified review (1744120) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Good morning,

Thank you for taking the time to leave such a lovely 5* review.

Kind regards,

Natalie Brown
Practice Manager

Overall, how was your experience of our service? Very good

Brilliant NHS practice

Everyone is always so helpful and kind from the receptionist to the dental nurses to Beth the dentist. A wonderful example of brilliant NHS practice and service.

— Anonymous

Verified review (1743932) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Good morning,

Thank you so much for these comments. It is so lovely to read such a lovely review. I have shared this with the whole team!

Kind regards,

Natalie Brown
Practice Manager

Overall, how was your experience of our service? Very good

The dentist was lovely

The dentist was lovely. I had never met her before but straight away she put me at ease. The young man working with her was a Star.

— Angela S

Verified review (1743903) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Good morning Angela,

Thank you for leaving such a lovely review. I am so pleased to hear you had such a positive experience. I have passed your comments onto the dentist and her nurse!

Kind regards,

Natalie Brown
Practice Manager

Overall, how was your experience of our service? Very good

Check up

Dentist did more than I expected at a checkup, filled some chipped teeth for me. But I didn’t realise he was leaving, and that I wouldn’t be able to book another appointment. I have to wait for the practice to find another one and they will ring me. I’ll wait in anticipation.

— Mary D

Verified review (1743817) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Good morning,

I am pleased to hear you managed to get your chipped teeth sorted and thank you for your 4* review.

Apologies for the wait for your next appointment. We are working very hard to get a new dentist in place. As soon as this happens we will contact you. Thank you for your patience and understanding.

Kind regards,

Natalie Brown
Practice Manager

Overall, how was your experience of our service? Good

Friendly and helpful

Very friendly and helpful.

— Simon C

Verified review (1743765) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Good morning Simon,

Thank you for leaving such a lovely review. It is much appreciated.

Kind regards,

Natalie Brown
Practice Manager

Overall, how was your experience of our service? Very good

Good to me and my boys

We got seen promptly by a dentist who was good to me and my boys (age 12 and 9).

— Nigel P

Verified review (1743365) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Good morning Nigel,

Thank you so much for your positive comments. I am so pleased to hear you were seen so promptly.

Kind regards,

Natalie Brown
Practice Manager

Overall, how was your experience of our service? Very good

All very pleasant and friendly

Appointment time was kept, with no waiting. Professionalism of dentist who talked through the procedure at every stage. Receptionist, Dental Nurse and Dentist all very pleasant and friendly.

— Anonymous

Verified review (1742203) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good