Working Feedback

Holt House Dental Practice

Holt Lane, Matlock, Matlock, DE4 3LY

Excellent rating from 1967 reviews

5 out of 5 stars

+ 363 reviews from Google 2330 total reviews

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Latest Reviews by Working Feedback

Very patient with me

5 out of 5 stars
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Very good and very patient with me as I am always nervous.

— Anonymous

Verified review (1484318) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Excellent, very thoughtful

5 out of 5 stars
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I thought the dentist was excellent, very thoughtful and kind and good at explaining everything.

— Anonymous

Verified review (1484143) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

First class treatment.

5 out of 5 stars
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I'm halfway through my treatment plan with Dr Nieves Ros and I cannot speak more highly of her. She is a brilliant Dentist, so caring and easy to get on with. I can see why patients would want to he treated by her. The lady on reception is fantastic, and all the staff should be proud of themselves
Well done.

— Andrew B

Verified review (1483784) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Dental appointment

4 out of 5 stars
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Only recent cancellations or our 4 would have been a 5! Nice people!

— Thomas L

Verified review (1482947) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 4 out of 5 stars

Dental appointment

2 out of 5 stars
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I've not been very happy with the last few dental surgeons, I've had. Firstly, I wish they could speak clear English because it's very difficult to understand what they are explaining to me bearing in mind. This is my teeth were talking about. He also seemed a little abrupt and I don't feel I've had the fullest attention when it comes to my teeth.

— Patrick L

Verified review (1482745) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 2 out of 5 stars

Recommend them to anybody

5 out of 5 stars
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They are a good dentist and would recommend them to anybody.

— Christopher F

Verified review (1482215) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

The best dental practice

5 out of 5 stars
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Very nice and friendly people, it is the best dental practice I have ever had.

— Jonathan H

Verified review (1482186) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Genesis Matlock - Holt House

5 out of 5 stars
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Fantastic and professional.

— Andrew T

Verified review (1481868) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Richard Turley

T32939 Review left 6 years ago
This review complies with Google's policies.

Good communication and seen promptly

5 out of 5 stars
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Needed a crown refixing, was seen the next day. Good communication and seen promptly. Crown fixed so far so good. Thanks

— Michael E

Verified review (1481417) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Confident in treatment and after care

5 out of 5 stars
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Quick to secure an appointment, courteous reception staff, no waiting time and first class dental care and advice. Confident in treatment and after care.

— Janet L

Verified review (1480960) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Very helpful, professional

5 out of 5 stars
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All the staff are very helpful, professional and pleasant, many thanks for your good service.

— Carol P

Verified review (1480276) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Lee Wilson

T36419 Review left 6 years ago
This review complies with Google's policies.

Dental appointment

4 out of 5 stars
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It was a bit chaotic -computer/x-ray not working properly. Dentist and assistant lovely. Annoying cancellation of 2 previous appointments and lots of text.

— Liz N

Verified review (1480092) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 4 out of 5 stars

Excellent dentist

5 out of 5 stars
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Elizabeth the dentist was excellent and put me at ease and did great job even though it was not a run of the mill case.

— Anonymous

Verified review (1479735) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Genesis Matlock - Holt House

5 out of 5 stars
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A pleasant and professional experience.

— John A

Verified review (1478907) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Review from Google

4 out of 5 stars
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Friendly and approachable reception staff and a patient, kind dentist- thank you!

— Diane Sloan

T36420 Review left 6 years ago
This review complies with Google's policies.

Great service

5 out of 5 stars
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Great service, lovely people.

— Samantha B

Verified review (1475190) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Dental appointment

5 out of 5 stars
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Everything was good even though the decorators were in. Staff very pleasant and helpful.

— Elizabeth H

Verified review (1475181) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Excellent service, caring

5 out of 5 stars
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Excellent service, caring, empathetic care delivered, thank you.

— Deborah A

Verified review (1474527) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars