Holt House Dental Practice

Dental appointment

Everything was good even though the decorators were in. Staff very pleasant and helpful.

— Elizabeth H

Verified review (1475181) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Excellent service, caring

Excellent service, caring, empathetic care delivered, thank you.

— Deborah A

Verified review (1474527) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Very pleasant and efficient

Very pleasant and efficient staff.

— Edwin P

Verified review (1473793) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Review from Google

This person left a star rating but no comment.

— Mollie Allsop

T36421 Review left 6 years ago
This review complies with Google's policies.

Very prompt attention

I received very prompt attention for my problem

— Michael P

Verified review (1473703) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Dental appointment

Very thorough check up and scale and polish time keeping needs addressing though.

— Bernard J

Verified review (1473479) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Thank you for taking the time to provide feedback. It is disappointing to hear that you are unhappy with our service.

We are undergoing some changes within our practice at the moment. We are investing in both the cosmetics of the practice, and the technology we run on. This should allow us to keep better time in future appointments.

If you wish to discuss this matter further, you could email myself [email protected] or call the practice on 01629 339610, where I would be happy to discuss your concerns.
Kind Regards
Tony

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Genesis Matlock, Holt House

Always helpful, good, understanding and very professional.

— Alan P

Verified review (1473467) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

The staff are always pleasant

The staff are always pleasant and I have always been pleased with the work I've had done.

— Jackalyn H

Verified review (1473442) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Review from Google

This person left a star rating but no comment.

— Pauline Woods

T32943 Review left 6 years ago
This review complies with Google's policies.

Dental appointment

Needs the patient area to be updated and cleaned.

— April S

Verified review (1472647) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Thank you for taking the time to provide feedback.

We at Dental Partners agree.
We are currently undergoing a full refurbishment at the minute. It should be complete in the next few weeks.

If you would like to discuss this further,you could email myself [email protected] or call the practice on 01629 339610, where I would be happy to discuss your concerns.
Kind Regards
Tony

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Appointment on time, no waiting

Appointment on time, no waiting, procedure explained and performed considerately.

— Geoffrey W

Verified review (1470797) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Caring and professional

The dentist seemed caring and professional.

— Jeffrey H

Verified review (1470771) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Review from Google

This person left a star rating but no comment.

— Daniel Roosa

T36422 Review left 6 years ago
This review complies with Google's policies.

Very helpful and friendly

Very helpful and friendly on reception.

— Angela S

Verified review (1468201) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Great dentist

Great dentist. Very gentle.

— Yvonne L

Verified review (1468108) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Dental appointment

Very good staff and very helpful.

— Anonymous

Verified review (1466547) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Lovely dentist, put me at ease

Great friendly staff. Lovely dentist, put me at ease as I am a nervous patient.

— Rachel L

Verified review (1466018) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Really friendly staff

Really friendly staff, good at putting you at ease.

— Alastair P

Verified review (1464699) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Review from Google

Great practice with great service

— Steve Lawson-Chamberlain

T36423 Review left 6 years ago
This review complies with Google's policies.

Quick, no waiting

Quick service with almost no waiting time.

— Alan K

Verified review (1463382) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?