Working Feedback

Holt House Dental Practice

Holt Lane, Matlock, Matlock, DE4 3LY

Excellent rating from 1968 reviews

5 out of 5 stars

+ 364 reviews from Google 2332 total reviews

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Latest Reviews by Working Feedback

Dental appointment

5 out of 5 stars
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Everything was good even though the decorators were in. Staff very pleasant and helpful.

— Elizabeth H

Verified review (1475181) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Excellent service, caring

5 out of 5 stars
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Excellent service, caring, empathetic care delivered, thank you.

— Deborah A

Verified review (1474527) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Very pleasant and efficient

5 out of 5 stars
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Very pleasant and efficient staff.

— Edwin P

Verified review (1473793) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Mollie Allsop

T36421 Review left 6 years ago
This review complies with Google's policies.

Very prompt attention

4 out of 5 stars
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I received very prompt attention for my problem

— Michael P

Verified review (1473703) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 4 out of 5 stars

Dental appointment

4 out of 5 stars
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Very thorough check up and scale and polish time keeping needs addressing though.

— Bernard J

Verified review (1473479) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Thank you for taking the time to provide feedback. It is disappointing to hear that you are unhappy with our service.

We are undergoing some changes within our practice at the moment. We are investing in both the cosmetics of the practice, and the technology we run on. This should allow us to keep better time in future appointments.

If you wish to discuss this matter further, you could email myself [email protected] or call the practice on 01629 339610, where I would be happy to discuss your concerns.
Kind Regards
Tony
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 4 out of 5 stars

Genesis Matlock, Holt House

4 out of 5 stars
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Always helpful, good, understanding and very professional.

— Alan P

Verified review (1473467) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 4 out of 5 stars

The staff are always pleasant

5 out of 5 stars
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The staff are always pleasant and I have always been pleased with the work I've had done.

— Jackalyn H

Verified review (1473442) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Pauline Woods

T32943 Review left 6 years ago
This review complies with Google's policies.

Dental appointment

3 out of 5 stars
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Needs the patient area to be updated and cleaned.

— April S

Verified review (1472647) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Thank you for taking the time to provide feedback.

We at Dental Partners agree.
We are currently undergoing a full refurbishment at the minute. It should be complete in the next few weeks.

If you would like to discuss this further,you could email myself [email protected] or call the practice on 01629 339610, where I would be happy to discuss your concerns.
Kind Regards
Tony
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 3 out of 5 stars

Appointment on time, no waiting

4 out of 5 stars
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Appointment on time, no waiting, procedure explained and performed considerately.

— Geoffrey W

Verified review (1470797) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 4 out of 5 stars

Caring and professional

4 out of 5 stars
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The dentist seemed caring and professional.

— Jeffrey H

Verified review (1470771) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 4 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Daniel Roosa

T36422 Review left 6 years ago
This review complies with Google's policies.

Very helpful and friendly

5 out of 5 stars
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Very helpful and friendly on reception.

— Angela S

Verified review (1468201) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Great dentist

5 out of 5 stars
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Great dentist. Very gentle.

— Yvonne L

Verified review (1468108) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Dental appointment

5 out of 5 stars
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Very good staff and very helpful.

— Anonymous

Verified review (1466547) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Lovely dentist, put me at ease

4 out of 5 stars
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Great friendly staff. Lovely dentist, put me at ease as I am a nervous patient.

— Rachel L

Verified review (1466018) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 4 out of 5 stars

Really friendly staff

5 out of 5 stars
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Really friendly staff, good at putting you at ease.

— Alastair P

Verified review (1464699) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Great practice with great service

— Steve Lawson-Chamberlain

T36423 Review left 6 years ago
This review complies with Google's policies.

Quick, no waiting

5 out of 5 stars
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Quick service with almost no waiting time.

— Alan K

Verified review (1463382) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars