Working Feedback

Holt House Dental Practice

Holt Lane, Matlock, Matlock, DE4 3LY

Excellent rating from 1967 reviews

5 out of 5 stars

+ 363 reviews from Google 2330 total reviews

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Latest Reviews by Working Feedback

Hygienist appointment

5 out of 5 stars
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I saw the hygienist, he was very thorough and on time.

— Barbara B

Verified review (1409302) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Courteous and efficient

5 out of 5 stars
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Seen within 5 minutes of arriving. Courteous and efficient.

— Mark H

Verified review (1409272) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Genesis Matlock - Holt House

4 out of 5 stars
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New dentist very good.

— Michelle G

Verified review (1408932) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 4 out of 5 stars

Excellent dentist

5 out of 5 stars
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No problems, excellent dentist and did not wait too long.

— Anonymous

Verified review (1408391) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Appointment was on time, very pleased

5 out of 5 stars
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Appointment was on time, very pleased about that.
Pleasant dentist and no treatment needed.

— Sharon W

Verified review (1407189) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Always treated well

4 out of 5 stars
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No complaints, always treated well.

— Christine T

Verified review (1406929) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 4 out of 5 stars

Very happy with the new dentist

5 out of 5 stars
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Receptionist is always good and very happy with the new dentist.

— Dave H

Verified review (1406622) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Efficient and quick

5 out of 5 stars
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Efficient and quick service.

— Maria T

Verified review (1405415) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

I rate them so highly

5 out of 5 stars
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I travel quite a way for this particular dental practice, because I rate them so highly. I always find everyone calm and friendly and always alert to problems of discomfort and wanting to find a solution. The particular dentist I saw was gentle and thorough. Highly recommended.

— Julie S

Verified review (1404387) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Best dentist I have been to

5 out of 5 stars
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Reception staff really friendly and helpful. Dentists kind and understanding. Best dentist I have been to and I do not like them usually.

— Melissa D

Verified review (1404359) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Recent Dental Appointment

3 out of 5 stars
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Delayed again. The older woman on the reception is not up to it.

— Lynda B

Verified review (1404149) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 3 out of 5 stars

Genesis Matlock - Holt House

3 out of 5 stars
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Holt House is looking more than a little tired.

— Timothy S

Verified review (1404108) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 3 out of 5 stars

Twice a year check up

4 out of 5 stars
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On this occasion my appointment kept to time - and the welcome at the desk was pleasant. Yet another new dentist but one who had read my notes and proceeded in a professional manner. After a quick check I was advised all was well and could extend my checks up to once a year.

— Karen M

Verified review (1403838) Review left 6 years ago
This review was collected via online systems.

Reply from Holt House Dental Practice

Thank you for taking the time to leave feedback about the practice.
we are are pleased that your happy with your recent visit at the practice i will update the team with your review.
Thank you
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Good customer service

5 out of 5 stars
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Good customer service and lovely people who have time for everyone.

— Elizabeth H

Verified review (1403761) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Dental appointment

3 out of 5 stars
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The last appointment I had was for the hygienist. I was expecting a different dentist than the one who gave me my check up. I thought hygienists were specialists. Anyway I thought perhaps he was a specialist in both fields? The treatment was not as thorough as previous treatments. Whilst I didn't comment at the time partly because the hygiene treatment is quite uncomfortable I will ask next time who the treatment will be with and that it should be more thorough.

— James T

Verified review (1403556) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 3 out of 5 stars

Tooth Extraction

5 out of 5 stars
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I saw Osman to have a to have a tooth out as said tooth was giving me problems. Didn’t feel a thing when Osman pulled the tooth out. Very professional. The nicest dentist I’ve seen in my life. Would recommend Osman to anyone.

— Julie P

Verified review (1402491) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

It was a great experience

5 out of 5 stars
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It was a great experience, competent staff, not long to wait and a good outcome.

— Pippa Y

Verified review (1402277) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Excellent service

4 out of 5 stars
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Excellent service from Oz as always.

— John S

Verified review (1402267) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 4 out of 5 stars

Superb dentist

5 out of 5 stars
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Dr Ahmad is a superb dentist. He explains everything carefully to me. He is gentle, conscientious and courteous. The complete professional.

— Kevin C

Verified review (1401287) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Very professional and knowledgeable

5 out of 5 stars
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Very professional and knowledgeable about all aspects of dentistry.

— Linden G

Verified review (1401274) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars