Holt House Dental Practice

Always kind and helpful

Everyone at Holt house are always kind and helpful. Thank You.

— Susan B

Verified review (1387623) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Always an enjoyable experience

At Holt House you are always made to feel comfortable and it is always an enjoyable experience.

— Jordan S

Verified review (1387468) Review left 7 years ago
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On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Genesis Matlock, Holt House

Dr Osman is the best dentist I have come across since 14 years living in uk.

— Donka S

Verified review (1387438) Review left 7 years ago
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On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Quick follow up appointment

Friendly, helpful staff and quick follow up appointment for treatment.

— Jo-anne W

Verified review (1387439) Review left 7 years ago
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On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Efficient and friendly service

Efficient and friendly service - very pleased. Thank you .

— Maria T

Verified review (1387300) Review left 7 years ago
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On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Dental appointment

Receptionist very helpful and professional. Great hygienist who is consistently there.
Dentists change frequently and all have different opinions and advice
Last two visits early mornings difficulties with dental nurses not having arrived for work

— Elizabeth J

Verified review (1387092) Review left 6 years ago
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On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Excellent dentist

Very pleasant reception. Appointment right on time. Dr Eltom and assistant excellent. Thank you.

— Peter M

Verified review (1386713) Review left 7 years ago
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On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Dental appointment

Appointments get cancelled frequently and we have seen a few different dentists.

— Nicola H

Verified review (1386712) Review left 7 years ago
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On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Great dental treatment

Quick polite service. Great dental treatment.

— Janet L

Verified review (1385915) Review left 7 years ago
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On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Dental appointment

We have been going to Holt House for about 5 years and every time we have had to wait at least 15 minutes after our scheduled appointment time before weare seen. Most recently we had 3 appointments cancelled and rescheduled by yourselves, 1 with very little notice causing a great deal of inconvenience. I have in the past sent emails which have not been responded to. Terrible customer service.

— Emma H

Verified review (1385891) Review left 7 years ago
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On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Dental appointment

Dentistry good, phone and reception are not and miss.

— Trudy S

Verified review (1385641) Review left 7 years ago
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Reply from Holt House Dental Practice

Thank you for taking time to leave feedback.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Dental appointment

Very poor was more interested in getting rid of me saying he was very tired.

— Jacqueline A

Verified review (1385489) Review left 7 years ago
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Reply from Holt House Dental Practice

Thank you for taking time to leave feedback, could you please contact the practice so that we may discuss your feedback further.
Thank you

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Could not ask for better service

Very pleasant and helpful. Could not ask for better service and treatment.

— Robert M

Verified review (1385410) Review left 7 years ago
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On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Emergency appointment

Wanted an emergency appointment and got one within half an hour of phoning.

— Anonymous

Verified review (1385393) Review left 7 years ago
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On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Dental appointment

Treatment seems honest and fair.

— David C

Verified review (1382126) Review left 7 years ago
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On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Dental appointment

Always have to wait for appointment, no matter time of day, timekeeping seems an issue, no point in having an appointment if time means nothing!
Dentist barely speaks to patient, very impersonal. Given that I have anxiety issues with dentist which is recorded I always find visits extremely stressful and staff apart from receptionist unfriendly.

— Anonymous

Verified review (1382072) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Thank you for taking the time to leave feedback abou the practice, could you please contact a memeber of the team so that we are able to discuss your feedback further. Thank you

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Considerate, welcoming

I followed Dr Ahmad from Wirksworth because I trust him completely and feel reassured by him. He is considerate, welcoming and convincingly competent.

— Kevin C

Verified review (1382029) Review left 7 years ago
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On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Make you feel at ease

Reception ladies very friendly and the dentist and dental nurse make you feel at ease.

— Kay T

Verified review (1381969) Review left 7 years ago
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On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Pleasant experience

Pleasant experience to say I am scared of dentists.

— Michelle B

Verified review (1381809) Review left 7 years ago
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On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?

Good treatment

Nice friendly staff, good treatment.

— Ian P

Verified review (1381511) Review left 7 years ago
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On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall?