Working Feedback

Holt House Dental Practice

Holt Lane, Matlock, Matlock, DE4 3LY

Excellent rating from 1965 reviews

5 out of 5 stars

+ 363 reviews from Google 2328 total reviews

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Latest Reviews by Working Feedback

Holt House

5 out of 5 stars
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Very helpful and professional.

— Tom W

Verified review (1370027) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? 5 out of 5 stars

Work done is of a good standard

4 out of 5 stars
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Always polite and informative at reception, the dentist and assistants are professional , excellent at explaining any problems, and any work done is of a good standard.
Premises are clean and well maintained.
I've had no problems at all.

— Mark V

Verified review (1369126) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? Please reply with a number between 1 and 5. 4 out of 5 stars

Made me feel at ease, very gentle

5 out of 5 stars
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Mr Mann my new dentist is really good, he made me feel at ease and he has a very gentle way.

— Jane B

Verified review (1367971) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

All are very professional

5 out of 5 stars
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Very good, they let you know two days before your appointment and all are very professional.

— Elizabeth H

Verified review (1367706) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

A relaxing atmosphere

4 out of 5 stars
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Polite and helpful staff. Always find a relaxing atmosphere.

— Noel S

Verified review (1367142) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? Please reply with a number between 1 and 5. 4 out of 5 stars

Dental appointment

3 out of 5 stars
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Dentist seemed to be rushing the examination and not have time to listen to what I was trying to tell him. All other staff very professional and friendly.

— Peter B

Verified review (1366978) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Thank you for taking the time to leave feedback about the practice, im sorry that you did not have a good experience on your visit. i will relay your comments to the team within our practice meeting.
Thank you.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? Please reply with a number between 1 and 5. 3 out of 5 stars

Very considerate and thoughtful

5 out of 5 stars
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I really liked the dentist I saw this time he gave me confidence and was very considerate.Reception has improved but I feel the receptionist can be quite anxious.I didn't have to wait this time.The loos are very scruffy

— Sally M

Verified review (1366912) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Holt House Dental Practice

Thank you for taking the time to leave feedback about the practice, im please that your recent vist was a good experience, we will forward your positive comments to the team.
Thank you
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Professional and efficient

5 out of 5 stars
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Despite the wait I found the dentist professional and efficient.

— David R

Verified review (1366893) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Very friendly dentists who listens

5 out of 5 stars
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Very friendly dentists who listens to concerns and offers options.

— Lindsey G

Verified review (1366844) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

The receptionist is amazing

5 out of 5 stars
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The receptionist is amazing. She is always very helpful and cheerful. The service from the dentist was exceptional and very reassuring. Very satisfied.

— Lucy G

Verified review (1366843) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Dental appointment

3 out of 5 stars
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Hygiene of the practice could be better . Dentist people could have better manners and respect to patients but reception staff and nurses are brilliant no problems

— Sarah G

Verified review (1366842) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? Please reply with a number between 1 and 5. 3 out of 5 stars

Appointment on time

5 out of 5 stars
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Appointment on time and polite staff.

— Richard C

Verified review (1366514) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Dental appointment

5 out of 5 stars
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Always helpful and didnt have to wait at all, called straight in.

— Corrina V

Verified review (1366323) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Matlock Holt House

5 out of 5 stars
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The dentists are always pleasant and informative about treatment.

— Anonymous

Verified review (1366297) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Matlock, Holt House

5 out of 5 stars
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Good service, friendly staff.

— Mark S

Verified review (1365953) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Recent dental appointment

2 out of 5 stars
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Had an emergency filling. First appointment at 8.25. So wouldn't be late for work. Want seen till half past. Filling isn't smooth (back of my tooth) I did mention this at the time. Last time I came was asked if I could wait an hour for my appointment, my husbands was cancelled on Friday. Not impressed with Holt house.

— Louise S

Verified review (1365657) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? Please reply with a number between 1 and 5. 2 out of 5 stars

Nice quick visit

4 out of 5 stars
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Nice quick visit, no waiting time.

— Paul M

Verified review (1365581) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? Please reply with a number between 1 and 5. 4 out of 5 stars

Holt House

4 out of 5 stars
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Staff at the practice have always been very helpful.

— Carole C

Verified review (1361280) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? Please reply with a number between 1 and 5. 4 out of 5 stars

Pleasant, professional and relaxing

5 out of 5 stars
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Pleasant, professional and relaxing experience.

— David J

Verified review (1361089) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Seen straight away

4 out of 5 stars
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Seen straight away, good service.

— Craig W

Verified review (1360870) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis Matlock - Holt House overall? Please reply with a number between 1 and 5. 4 out of 5 stars