Cefn Coed Dental Practice

Prompt appointment

Prompt appointment with little delay.
Staff as always polite and professional.

— Douglas H

Verified review (1714550) Review left 2 years ago
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Overall, how was your experience of our service? Very good

Great customer service

Great customer service, I got seen the same day as an emergency. Reception staff and dental staff very lovely and helpful!

— Anonymous

Verified review (1714508) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Polite staff

The politeness of staff from the front desk to the dentist’s chair.

— Anonymous

Verified review (1714422) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

Not happy as I was not offered antibiotics alongside my treatment today and I have been advised by an outside source, that I am now at risk for further infection.
When I questioned this today, as I have experienced this problem in the past I was advised that it is one or the other meaning - treatment or antibiotics?
I don't remember this being the case when I last had a flare up previously and was told it was an emergency appointment today that does not entitle me to a full clean and that they are just dealing with area infected.
Surly a full clean would help to resolve the issue and avoid further infection alongside antibiotics?

Hopefully I will not need to return anytime soon due to incorrect procedures being followed!

— Amanda B

Verified review (1713612) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Poor

Cefn Coed Dental Practice

On time. Professional. Clean. Competent.

— Emma-jane H

Verified review (1713578) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Cefn Coed Dental Practice

Pleasantness of staff, taking an interest.

— Pauline D

Verified review (1713031) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Everything went efficiently

Was introduced to my dentist and her assistant, and everything went efficiently after that. Was told what might be the problem and what further treatment I might need.

— Gwenda E

Verified review (1712755) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Made to feel at ease

The way I'm made to feel at ease by my dentist and all the staff. Many thanks to you all.

— Marsli H

Verified review (1712674) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very calming

Millie was very calming and explained everything to me.

— Vicki P

Verified review (1712662) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Helpful and pleasant

All the staff were polite, helpful and pleasant to talk to.

— Wilfred P

Verified review (1712650) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very gentle

Dental nurse was very friendly and explained what she was doing and why she was doing it. Very gentle.

— Anonymous

Verified review (1712632) Review left 2 years ago
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Overall, how was your experience of our service? Very good

Explained things in detail

Thorough when had areas of concern. Explained things in detail.

— Anonymous

Verified review (1712344) Review left 2 years ago
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Overall, how was your experience of our service? Very good

Always puts me at ease

Sian is very approachable and professional. Always puts me at ease when carrying out procedures.

— Anonymous

Verified review (1712238) Review left 2 years ago
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Overall, how was your experience of Cefn Coed Dental Practice? (tap on a rating)

My experience

Pleasant staff.

— Anonymous

Verified review (1712229) Review left 2 years ago
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Helped me overcome my fear

My dentist, David, has helped me overcome my fear of dentists by being kind and understanding. I hadn't been to a dentist in about 10years, and now I have regular routine check ups.

— Rhiannon P

Verified review (1711982) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Everything explained

Always great manners and polite, and everything explained.

— Anonymous

Verified review (1711814) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Efficient and caring

Very efficient and caring. Thank you.

— John L

Verified review (1711713) Review left 2 years ago
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Overall, how was your experience of our service? Very good

I wouldn’t go anywhere else

David was very good as always, I wouldn’t go anywhere else.

— Anonymous

Verified review (1711557) Review left 2 years ago
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Overall, how was your experience of our service? Very good

Very polite

Very polite staff.

— Yvonne B

Verified review (1711479) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

5 star

This was my first visit to this practice. I was seen by Dominic Morris, who was very welcoming and put me very much at ease, explaining the process. From reception to the dental nurse and dentist, I would definitely give this practice a five star rating.

— Ava R

Verified review (1711223) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good