Teeth in Line - Milton Keynes

Despite appointment confirmation when we reached they said there is no appointment. On reschedule all was said we will see you in a year's time.

The welcome and service were great, made me feel relaxed.

Friendly staff.

Professional and friendly staff.

The orthodontists are always so nice and lovely. They are very kind whenever I go.

Always fantastic service at each appointment. Really happy with my treatment. Thank you.

They were friendly.

I don’t know what to expect

I have been one worried Mum… but have taken the professionals advice up until now… as I rather want my son’s crossbite to be corrected now… rather in secondary school… he has a huge confidence issue and I tried to let the team at teethinline know before hand. However, after waiting 10months for this appointment they just wanted a yes or no answer as to whether we go ahead with treatment. I specifically DID NOT want to discuss the treatment in front of my son, who had confidence issues, but I felt I had too…
I had done my research and contacted many other practices who were willing to tell me (not in front of my son) what options there are.. before even taking a penny.
When I enquired about the various options I was told to come back for X-rays when they call me to come so I’m left wondering at what point do I follow up? I still don’t know where we stand. And via another private orthodontist I was told it’s good to correct this issue before 10 years old… we running out of time… initially I was told no intervention before 12 years old… so I am left confused… I would have gone private in the first instance if I knew this is better to fix before the age of 10. My son has bad confidence issues which the school is going to help with now.

Good customer service.

How everything was explained from the beginning, all questions answered.

Friendly staff and an all round pleasant experience.

Staff were extremely friendly and amazing with my nervous daughter!

The person in charge to change the wire was rude and aggressive changing the wires. Never happened before! Usually the team is amazing.
Apart of that she didn’t mention any relevant information so we don’t know how my daughter is progressing

I had to wait for 10 mins when my appointment was at 1400 I was told to wait another 10 mins other than that it was good.

Clear communication as to confirmation of current status and risks and requirements for the next 3 years and the facility to make contact if necessary.

Very friendly, experienced staff. Good attitude and demeanour with kids, really put my son at ease...thank you

Went well and had braces off quickly with teeth looking perfect.

Punctuality and organisation.

Great appointments so far, all of the options have been clearly explained to me. Everyone has been super helpful and friendly. I’m looking forward to starting my journey to a straighter smile!

This person left a star rating but no comment.

Amazing transformation 9m gap to virtually nothing and my daughter has lovely straight teeth now! All staff were very helpful along our 12 month journey!