Working Feedback

Teeth in Line - Milton Keynes

2 Duckworth Court, Oldbrook, Milton Keynes, Buckinghamshire, MK6 2RX

Excellent rating from 4643 reviews

5 out of 5 stars

+ 296 reviews from Google 4988 total reviews

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Latest Reviews by Working Feedback

1 out of 5 stars
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After several positive experiences at your practice I left this appointment in utter shock & disbelief at the way my son & I had been treated. Upon leaving I immediately called your reception and asked to reschedule the appointment with another of your specialists. The lack of customer care was unbelievable, it left me feeling completely inadequate as a parent, as I\'d let this individual treat us in such a way in front of my son. I strongly believe that t he lady we saw for our appointment will continue to bully & misinform parents unless other parents like me raise these issues within these questionnaires . Kindest A.Carnell ( parent of Devon Scott)

— Devon S

Verified review (1236717) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 1 out of 5 stars

Clinic service was honest, upfront

5 out of 5 stars
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Clinic service was honest, upfront; good.

— Alison C

Verified review (1236706) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

On time

5 out of 5 stars
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Very good and on time.

— Sheridan B

Verified review (1236698) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Always a good service, time keeping is brilliant

5 out of 5 stars
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Always a good service, time keeping is brilliant, just wish I could add my other child to the waiting list.

— Sophie M

Verified review (1236688) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Staff are professional and good

4 out of 5 stars
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Staff are professional and good. You don't have to wait for any long periods.

— Shakir R

Verified review (1236681) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 4 out of 5 stars

Organised, efficient

5 out of 5 stars
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Organised, efficient and make the experience as comfortable as possible for the patient.

— Abigail P

Verified review (1236678) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Pleasant experience

5 out of 5 stars
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The Dentist was professional and made my experience very pleasant.

— Anonymous

Verified review (1236672) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Welcoming, smiling and friendly

5 out of 5 stars
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Always welcoming, smiling and friendly, happy to help.

— Kayley W

Verified review (1236669) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Always quick

4 out of 5 stars
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Always quick, all done before my appointment was even supposed to start.

— Anonymous

Verified review (1236667) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 4 out of 5 stars

Very friendly and efficient

5 out of 5 stars
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Very friendly and efficient.

— Anonymous

Verified review (1236665) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Always caring and dedicated

5 out of 5 stars
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Very professional and polite. Always caring and dedicated.

— Violet R

Verified review (1236663) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Teeth in Line - Milton Keynes

5 out of 5 stars
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Professional and efficient service.

— Lily-mae C

Verified review (1236660) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

2 out of 5 stars
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Having been on the waiting list for 2 years my daughter was told treatment would be starting in the next month, had her moulds done and was then told the parameters had changed and she no longer qualified. This was very disappointing for her and us

— Zoe B

Verified review (1236653) Review left 8 years ago
This review was collected via SMS feedback service.

Reply from Teeth in Line - Milton Keynes

Thank you for your feedback.
Over the period of time since we last saw you, your mouth and jaw have changed which means orthodontic treatment is no longer deemed "clinically" necessary for you according to the NHS crtieria we have to work to. NHS England will only fund orthodontic treatment if you meet specific criteria known as IOTN - more information on this can be found at https://www.bos.org.uk/Public-Patients/Orthodontics-for-Children-Teens/Orthodontics-The-NHS
Whilst it doesn;t happen too often, IOTN can change over a period of time and we do make patients aware of this when the come to see us initially.
We are sorry you are disappointed but hope you understand this is beyond our control.
If you would like to consider self-funded options, please do get in touch - we'd be delighted to help.

How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 2 out of 5 stars

The dental work is excellent.

5 out of 5 stars
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Everyone is always friendly and the dental work is excellent.

— Alana C

Verified review (1236652) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Friendly and helpful

5 out of 5 stars
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The staff are friendly and helpful.

— Lily C

Verified review (1236651) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Teeth in Line - Milton Keynes

5 out of 5 stars
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Lady was nice and calm talking to my daughter, keeping her in a calm why, soft calm voice was very good to keep her feeling relaxed, explaining after care was really good.

— Stella Z

Verified review (1236436) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

I was treated well

4 out of 5 stars
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My experience was great. I was treated well, the staff were efficient.

— Daniela S

Verified review (1236063) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 4 out of 5 stars

Dr Neha explained everything to me

4 out of 5 stars
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Dr Neha explained everything to me, which helped a lot.

— Anonymous

Verified review (1236054) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 4 out of 5 stars

As always efficient and friendly service

5 out of 5 stars
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As always efficient and friendly service. My daughter is very happy with the way her teeth are progressing.

— Hannah D

Verified review (1236052) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Great helpful service

5 out of 5 stars
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Great helpful service as always.

— Ellie M

Verified review (1236050) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars