Working Feedback

Teeth in Line - Milton Keynes

2 Duckworth Court, Oldbrook, Milton Keynes, Buckinghamshire, MK6 2RX

Excellent rating from 4643 reviews

5 out of 5 stars

+ 295 reviews from Google 4987 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
google logo
We’ve had a really positive experience with the orthodontic team. They’ve been professional, friendly, and very reassuring throughout the process. Our son has always felt comfortable during his appointments, and the staff take the time to explain everything clearly. His teeth are looking really nice already, and we’re so pleased with the progress. Thank you for taking such great care of him!

— Steve Torley

T386252 Review left 3 months ago
This review complies with Google's policies.

Reply from Teeth in Line - Milton Keynes

Thank you for sharing your experience of our team and feedback about your son having treatment here at Teethinline. We are delighted you rated us 5* . It's been a pleasure treating your son and it makes us really happy that you are pleased with how things are going and you can see progress being made. Thank you for taking the time to review us.

Fantastic service

5 out of 5 stars
workingfeedback logo
My daughter had her braces fitted today. The orthodontic therapist was really kind and clear, making sure she felt comfortable throughout. The whole team have ensured we know what's happening and when. Would thoroughly recommend.

— Anonymous

Verified review (2383082) Review left 4 months ago
This review was collected via QR code.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
google logo
Always! A great experience

— Harpreet Sidhu

T381259 Review left 4 months ago
This review complies with Google's policies.

Reply from Teeth in Line - Milton Keynes

Thank you for reviewing your experience at Teethinline, we value and appreciate your 5* rating and kind words. Thank you

Excellent care

5 out of 5 stars
workingfeedback logo
Dentist, nurse and receptionists all polite, friendly, professional and helpful. Treatment is done with great care and each patient given consideration as an individual. It’s very refreshing especially compared with the way we’re dealt with by our local dentist. Its such a relief not to have to feel anxious about every visit. Thank you!

— Anonymous

Verified review (2379357) Review left 4 months ago
This review was collected via QR code.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
google logo
10/10 experience, they did my braces perfectly and were very polite to me during the whole process

— Oyinyomoye Ibraheem

T379089 Review left 4 months ago
This review complies with Google's policies.

Reply from Teeth in Line - Milton Keynes

Thank you for reviewing your experience at Teethinline Oyinyomoye, we value your feedback and appreciate the 5* rating and we're delighted you are really happy with how everything went. Thank you for sharing.

Review from Google

5 out of 5 stars
google logo
Very professional, excellent staff, friendly atmosphere 🤩

— Joanna Sobczak

T378455 Review left 4 months ago
This review complies with Google's policies.

Reply from Teeth in Line - Milton Keynes

Thank you for reviewing your recent Joanna

Review from Google

5 out of 5 stars
google logo
Excellent team! The perfect combination of professional and friendly. We would definitely recommend Teethinline

— Evangelos Viskadourakis

T377609 Review left 4 months ago
This review complies with Google's policies.

Reply from Teeth in Line - Milton Keynes

Thank you so much for your 5* rating and recommendation Evangelos

Great service

5 out of 5 stars
workingfeedback logo
Great service and very efficient. Very pleased.

— Ognyan

Verified review (2373449) Review left 4 months ago
This review was collected via QR code.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Teeth in Line - Milton Keynes - Rude reception and bizzare appointment times

2 out of 5 stars
workingfeedback logo
They give appointments out for exactly the time they open for the morning and after lunch. Most consciencious patients like to arrive 5-10 minutes before an appointment to register at reception and go to the toilet if needed (particularly as I've heard someone being told off for being late before). You end up waiting at the door until the time of your appointment and then an angry receptionist is rude presumably because you interupted their breakfast or lunch by trying to be in the building for the actual time of your appointment. There are stroppy notices on the door. If you don't want people to try to arrive on time for their appointment and interupt your break time then you need to start the appointments 10 minutes after you open or open 10 minutes earlier. Our treatment is NHS but our other child might not qualify for NHS so might choose to go privately. We wouldn't chose to pay to go somewhere where you are treated rudely.

— Anonymous

Verified review (2368015) Review left 4 months ago
This review was collected via QR code.

Reply from Teeth in Line - Milton Keynes

We are sorry to hear you are unhappy with your recent visit to Teethinline. Our opening times (8:30am - 1pm and 2pm - 5:30pm) are clearly communicated to all our patients. Whilst we appreciate that some patients do occasionally arrive earlier, and if we have staff available and it is safe and practical for us to do so, we will allow slightly earlier entry to the premises. However we can only accommodate patients a few minutes before our official opening times as we have very limited space with the practices which we utilise for our team during non-open times. Our team are also busy preparing reception & surgeries for patients as we want to be organised and ready for you as soon as the practice opens.
We do hope you understand and can appreciate that practice accessibility is limited to the communicated opening times. We are sorry if this does not meet your expectations but we feel it is important to look after our team as well as we look after our patients and ensure we protect time for the team to have lunch and re-gather for what are always very busy patient clinics.
We do appreciate your feedback and for giving us the opportunity to explain our reasons for not being accessible outside of our Normal Opening Times.
Overall, how was your experience of our service? Poor
Was this service paid for privately, or on the NHS? NHS

NHS Patient

5 out of 5 stars
workingfeedback logo
My 12-year-old had an initial orthodontic consultation here and overall it was a very positive experience. The staff were warm and welcoming, which really helped put my child at ease. The orthodontist was patient and took the time to explain everything clearly to both of us, including the treatment options and what to expect moving forward.

We were also pleased that the waiting time on the day was minimal — we were actually called in a few minutes before our appointment time.

The only downside is the length of time involved. We waited from October 2023 for this initial assessment, and were then told it could be a further 22–24 months before treatment begins. While we were advised that going private would mean being seen much sooner, unfortunately this isn’t something we can afford

— Anonymous

Verified review (2365463) Review left 5 months ago
This review was collected via QR code.

Reply from Teeth in Line - Milton Keynes

Thank you for your feedback following your experience at Teethinline. We are delighted to hear that you were generally very happy with everything on the day. Unfortunately there is a long wait for NHS Funded Orthodontic Treatment due to the fact that like many NHS services, we are allocated a limited amount of NHS funding in the Financial Year which restricts the number of NHS patients we can treat. We appreciate this can be frustrating for patients and parents but unfortunately it is something that is beyond our control. However we would reassure you that we are working as hard as we can to see patients as soon as funding allows and we appreciate your patience and understanding.
Thanks again for taking the time to review us.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Orthodontist Appointment

5 out of 5 stars
workingfeedback logo
Great service. Very friendly staff. Appointments always on time.

— Anonymous

Verified review (2358871) Review left 5 months ago
This review was collected via QR code.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
google logo
Very good appointment, got seen to very quickly! By all the dentist we had to see. Working and dealing with my son very good I’m happy with our experience with them. Thank you

— cherelle Lupton

T366891 Review left 5 months ago
This review complies with Google's policies.

Reply from Teeth in Line - Milton Keynes

Thank you for sharing your recent experience at Teethinline Cherelle. We are pleased to hear you are very happy with everything and appreciate you leaving a review and 5* rating. Thank you

Excellent experience

5 out of 5 stars
workingfeedback logo
I had several consultations for braces before deciding to go ahead with treatment at Teeth In line Oldbrook. The consultations with Dr Tobin were incredibly thorough and he made me feel that I was in very safe hands. He discussed the options ensuring I was fully aware of the process and that expectations were realistic for each option.
The treatment coordinators have been incredibly helpful, reassuring me when I have raised queries.
I am two months into my treatment journey and I am absolutely delighted that I chose Teeth Inline Oldbrook to help me get my teeth straighter!
Would completely recommend.

— Catherine

Verified review (2346591) Review left 5 months ago
This review was collected via QR code.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Professional and friendly

5 out of 5 stars
workingfeedback logo
I’m very satisfied with my visit. Professional approach, clear explanation of every step of the treatment and a friendly atmosphere in the office. I definitely recommend!

— Anonymous

Verified review (2344610) Review left 5 months ago
This review was collected via QR code.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Orthodontic Appointment

5 out of 5 stars
workingfeedback logo
Great service and people were really lovely and explained what would happen at all time. Also made sure that everything was alright.

— Anonymous

Verified review (2343204) Review left 6 months ago
This review was collected via QR code.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
google logo
All Excellent.

— MARIAM ARMAH

T355415 Review left 6 months ago
This review complies with Google's policies.

Reply from Teeth in Line - Milton Keynes

Thanks for your 5* rating and review Mariam we really appreciate your feedback.

Lovely, friendly, caring, staff & reassuring.

5 out of 5 stars
workingfeedback logo
After waiting over 2 years my daughter is finally having her teeth done. I cannot fault all the staff at this branch. They told my daughter what they were doing before & during the appointment. Friendly, caring staff.

— Anonymous

Verified review (2337324) Review left 6 months ago
This review was collected via QR code.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
google logo
My daughter went for her review today. They changed the braces and got a beautiful new colour. The process and treatment was exceptional. Everyone is helpful and pleasant.

— Sandra Taggs

T349354 Review left 6 months ago
This review complies with Google's policies.

Reply from Teeth in Line - Milton Keynes

Aw Sandra, thank you for your kind words about our team - we think they're amazing too! We value your feedback and appreciate the 5* rating, thank you

Review from Google

5 out of 5 stars
google logo
Great, efficient service with friendly staff!

— Julia Wallis

T347540 Review left 7 months ago
This review complies with Google's policies.

Reply from Teeth in Line - Milton Keynes

Thank you for reviewing your recent visit to Teethinline Julia - we appreciate you sharing your experience and for giving us a wonderful 5* rating. Thank you

Review from Google

5 out of 5 stars
google logo
If there was a six star, I will give it to Teethinline Orthodontics

— Osahon Aibangbee

T345312 Review left 7 months ago
This review complies with Google's policies.

Reply from Teeth in Line - Milton Keynes

Hey Osahon, we really appreciate your sentiments - a 6* reveiw is awesome. Thank you for taking the time to review us and rate your experience here at Teethinline