Teeth in Line - Milton Keynes

Thank you for your review and 5* rating Emily, We are delighted to help and we are confident she will be as delighted with her smile at the end of her orthodontic journey

Thank you for your 4* rating Abinasir

We are really sorry to hear you are unhappy with your recent experience at Teethinline Milton Keynes and that you felt the receptionist was rude to you and your daughter. We strive to offer a warm welcome and excellent customer service in every aspect of the services we delivery so it is disappointing that you felt this was not the case for you. We will of course share your feedback with our reception team to raise their awareness of how you felt. We take patient feedback very seriously and hope that next time you visit, you notice a marked improvement. If there is anything else you would like to tell us specifically, then please email [email protected]
Thanks again, reviews are important and help us to improve on the service we deliver

Thank you for taking the time to write a review following your recent visit to Teethinline Milton Keynes. We are disappointed to hear you felt rushed. Although an NHS orthodontic assessment is a quick process, we do try to make sure we explain everything clearly to you. We also appreciate some patients are quite nervous so we are saddened to hear you felt we didn't put your daughter at ease.
Whilst the waiting time for NHS funded orthodontic treatment is approximately a year due to NHS funding limitations, we would stress that that does not mean that you need to have private treatment. If your daughter still qualifies at the time she reaches the top of the NHS treatment waiting list she will remain eligible for NHS funded treatment.
We would be delighted to explain and clarify any concerns you have regarding your daughters treatment needs in more detail for you if you would like to get back in touch with us directly at [email protected]
You can also find further information about NHS Orthodontics if you click this link:
https://www.bos.org.uk/BOS-Homepage/Orthodontics-for-Children-Teens
We hope this information helps and that you will get back in touch to give us an opportunity to help further.