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Teeth in Line - Milton Keynes

2 Duckworth Court, Oldbrook, Milton Keynes, Buckinghamshire, MK6 2RX

Excellent rating from 4643 reviews

5 out of 5 stars

+ 295 reviews from Google 4987 total reviews

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Latest Reviews by Working Feedback

Very accommodating

5 out of 5 stars
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Very accommodating and prompt, friendly service on arrival. Clear advice and feedback

— Lucas K

Verified review (1578001) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Amazing team

5 out of 5 stars
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Amazing team. Very friendly. Mark is a star. A+! Cheers!

— Gurminder M

Verified review (1577993) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Highly recommend

5 out of 5 stars
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Very welcome, made me feel very comfortable and was not rushed at all. Took time to explain in detail and not rushing. Excellent service. Highly recommend.

— Anonymous

Verified review (1577985) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Great service, my daughter is thrilled to have started her journey with Braces! Thank you Teeth-in-line!

— Emily Pool

T61740 Review left 4 years ago
This review complies with Google's policies.

Reply from Teeth in Line - Milton Keynes

Thank you for your review and 5* rating Emily, We are delighted to help and we are confident she will be as delighted with her smile at the end of her orthodontic journey

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Abdinasir Osman

T61741 Review left 4 years ago
This review complies with Google's policies.

Reply from Teeth in Line - Milton Keynes

Thank you for your 4* rating Abinasir

Friendly staff

5 out of 5 stars
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Friendly staff. On time appointment.

— Anonymous

Verified review (1577963) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

2 out of 5 stars
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We had to wait for ages! Way past our appointment times! Then just told to come back in nine months!

— Anonymous

Verified review (1577962) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Poor

Staff were welcoming

5 out of 5 stars
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Staff were welcoming and everything was on time.

— Zoe B

Verified review (1576954) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Teeth in Line - Milton Keynes

5 out of 5 stars
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Pleasant dentist.

— Anonymous

Verified review (1576750) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

5 out of 5 stars
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The staffs are always nice.

— Anonymous

Verified review (1576742) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Would recommend to anyone

5 out of 5 stars
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Very professional, friendly service as ever, would recommend to anyone looking at braces or any teeth straightening work.

— Mark B

Verified review (1576723) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

1 out of 5 stars
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The receptionist that my daughter had first contact with was very rude to her.
I then had to come in and sort out her appointment and she was also rude to me every time I spoke to her she rolled her eyes
There was nothing welcoming about her.

— Anonymous

Verified review (1576709) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Teeth in Line - Milton Keynes

We are really sorry to hear you are unhappy with your recent experience at Teethinline Milton Keynes and that you felt the receptionist was rude to you and your daughter. We strive to offer a warm welcome and excellent customer service in every aspect of the services we delivery so it is disappointing that you felt this was not the case for you. We will of course share your feedback with our reception team to raise their awareness of how you felt. We take patient feedback very seriously and hope that next time you visit, you notice a marked improvement. If there is anything else you would like to tell us specifically, then please email [email protected]
Thanks again, reviews are important and help us to improve on the service we deliver
Overall, how was your experience of our service? Very poor

Cannot praise these people enough

5 out of 5 stars
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Everything from the care of staff to gentle and care shown whilst there and leaving the building, when treatment is complete will miss everyone there in Oldbrook practice, everyone is so lovely and friendly cannot praise these people enough.

— Samantha S

Verified review (1576697) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Blown away by the results

5 out of 5 stars
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My son has just completed his treatment & we are blown away by the results, thank you so much!

— Etienne T

Verified review (1576696) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Lovely staff

5 out of 5 stars
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Lovely staff.

— Anonymous

Verified review (1576695) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Fast service

4 out of 5 stars
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Good courtesy, fast service.

— Anonymous

Verified review (1576149) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Great service

5 out of 5 stars
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Great service.

— Anonymous

Verified review (1576098) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Teeth in Line - Milton Keynes

2 out of 5 stars
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The appointment felt rushed and the dental nurses seemed quite abrupt to my daughter who was incredibly nervous! We felt ushered out and just told that there’s a long waiting list for orthodontics and that my daughter was borderline so by the time we get an appointment her teeth may have moved so we’ll probably have to pay to go private if she still wants them by then!

— Anonymous

Verified review (1575621) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Teeth in Line - Milton Keynes

Thank you for taking the time to write a review following your recent visit to Teethinline Milton Keynes. We are disappointed to hear you felt rushed. Although an NHS orthodontic assessment is a quick process, we do try to make sure we explain everything clearly to you. We also appreciate some patients are quite nervous so we are saddened to hear you felt we didn't put your daughter at ease.
Whilst the waiting time for NHS funded orthodontic treatment is approximately a year due to NHS funding limitations, we would stress that that does not mean that you need to have private treatment. If your daughter still qualifies at the time she reaches the top of the NHS treatment waiting list she will remain eligible for NHS funded treatment.
We would be delighted to explain and clarify any concerns you have regarding your daughters treatment needs in more detail for you if you would like to get back in touch with us directly at [email protected]
You can also find further information about NHS Orthodontics if you click this link:
https://www.bos.org.uk/BOS-Homepage/Orthodontics-for-Children-Teens
We hope this information helps and that you will get back in touch to give us an opportunity to help further.
Overall, how was your experience of our service? Poor

Friendly and welcoming

5 out of 5 stars
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How friendly and welcoming all the staff are. The orthodontist always explains everything to my daughter before they do anything.

— Millie R

Verified review (1575534) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent service

5 out of 5 stars
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Excellent service, especially reception desk teams.

— Anonymous

Verified review (1575492) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good