Teeth in Line - Milton Keynes

Fast and efficient service

Good covid guidelines in place. Fast and efficient service all round.

— Hannah D

Verified review (1572795) Review left 4 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Great service

Always great service.

— Safaa M

Verified review (1572789) Review left 4 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

Friendly and professional staff.

— Anonymous

Verified review (1572785) Review left 4 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Efficient service

Clean, efficient service.

— Anonymous

Verified review (1572773) Review left 4 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Would highly recommend

Employees always smiling and happy. Lovely to deal with and always explains everything so carefully. Would highly recommend.

— Erin F

Verified review (1572772) Review left 4 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Teeth in Line - Milton Keynes

It’s very pleasant to visit Teeth in Line, very friendly staff who makes you feel very welcome.

— Anonymous

Verified review (1572771) Review left 4 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

Have had a really positive experience with my daughter and Teeth-in-Line, the team and their communications through out has been amazing. Would always recommend their service to anyone looking for treatment for their children. Thank you

— isabel burch

T59518 Review left 4 years ago
This review complies with Google's policies.

Reply from Teeth in Line - Milton Keynes

You're very welcome Isabel - we are delighted you have had a great experience and appreciate you recommendation of Teethinline

Professional friendly staff

Professional friendly staff made me feel relaxed with plenty of good covid safety protocols.

— Anonymous

Verified review (1571820) Review left 4 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Teeth in Line - Milton Keynes

Good.

— Anonymous

Verified review (1571608) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Teeth in Line - Milton Keynes

Thanks for reviewing your recent visit to Teethinline

Overall, how was your experience of our service? Good

My experience

It seems when your dentist refers you for a brace it’s a lottery whether you’ll get one via the NHS. Was told not getting one from here.

— Anonymous

Verified review (1571486) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Teeth in Line - Milton Keynes

Thank you for your feedback. We are sorry to hear you feel it is a bit of a lottery for NHS funded Orthodontic Treatment. We think it is important to clarify that Dentist refer their patients to us for an orthodontic assessment. We can assess your orthodontic treatment needs and if you meet the specific criteria defined by NHS England, we can deliver NHS funded orthodontic treatment. If you do not meet NHS criteria, we can offer a range of self-funded options for you to consider and you can of course seek further advice back with your Dentist. We would hope that your Dentist explained this to you too as we appreciate it can be disappointing if you do not meet the criteria for NHS funded orthodontic treatment.
Further information about what the NHS criteria looks like is available here:
https://www.bos.org.uk/BOS-Homepage/Orthodontics-for-Children-Teens/Orthodontics-The-NHS

Overall, how was your experience of our service? Neither good nor poor

My experience

An issue with the appointment date/time being changed, without communication. Luckily there was a free slot, although having to wait for 35 minutes for it, or it would have meant pulling my daughter out of school or nothing.

Having said that the staff were welcoming and the appointment was quick and completed in less than 10 minutes.

— Anonymous

Verified review (1571484) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Teeth in Line - Milton Keynes

Thank you for reviewing your recent experience at Teethinline Milton Keynes. We are sorry to hear there was some confusion over your daughters appointment and appreciate your patience and understanding whilst it was sorted out and an alternative offered. We appreciate your feedback which enables us to take action to improve on this and hopefully prevent similar circumstances arising for other patients.

Overall, how was your experience of our service? Neither good nor poor

Review from Google

This person left a star rating but no comment.

— dana silina

T59170 Review left 4 years ago
This review complies with Google's policies.

Reply from Teeth in Line - Milton Keynes

Thank you for your 5* rating

Teeth in Line - Milton Keynes

Friendly receptionist and easy to follow covid safe guidelines.

— Leighton G

Verified review (1571387) Review left 4 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendly staff

Friendly staff, well organised.

— Anonymous

Verified review (1571384) Review left 4 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

The dentists who had me did not know what they were doing, and called in for help. Another lady then came in who yanked my mouth and hurt me, and when I was in the middle of answering her question she pulled my mouth so I couldn't talk.

— Anonymous

Verified review (1571378) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Teeth in Line - Milton Keynes

We are very sorry to hear you were unhappy with your experience at Teethinline. We would really like to talk to you about this so we can investigate fully. As your review is anonymous, we would very much appreciate it if you would contact our practice principal Dr Pauline Desmond so she can look into this for you. Please call us or email [email protected]
We really hope you will get back in touch

Overall, how was your experience of our service? Poor

My experience

My daughter got bad throat. Equipment wasn't sterlize properly.

— Hania D

Verified review (1570135) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Teeth in Line - Milton Keynes

We are very sorry to hear that your child has a throat infection and hope she feels better soon. However, we would like to stress that it is very unlikely her throat infection is related to her recent visit to Teethinline. We take our infection control responsibilities very seriously and adhere to strict cleaning procedures between each and every patient we see. This is never compromised, even if it means the surgery runs late.
We are confident that with our adherence to these routines, which are followed by every staff member, we can ensure that the surgery and all the equipment we use is very safe and the environment is kept clean and infection free. We do feel very passionately about keeping our patients and our staff safe and protected, so It is very disappointing to read your comments about sterilizing equipment. Should you like to have more information about our infection control procedures, please do not hesitate to get back in touch.

Overall, how was your experience of our service? Poor

Lovely friendly staff

Lovely clean practice, lovely lovely friendly staff, loved it.

— Azra M

Verified review (1570105) Review left 4 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendly, helpful

Really friendly, helpful staff.

— Anonymous

Verified review (1570088) Review left 4 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

Great service.

— Julia C

Verified review (1570052) Review left 4 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

Great service well trained staff

— Nasir Mohamed (Nasir Ahmed)

T58806 Review left 4 years ago
This review complies with Google's policies.

Reply from Teeth in Line - Milton Keynes

Thank you for your review and 5* rating following your recent visit to Teethinline