Verified review (2345579)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Great to hear, thank you.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Moody Terrace Dental Practice
A bit cool in the waiting room, otherwise fine, thank you.
— Vanessa J
Verified review (2345019)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your feedback, we are happy to hear that everything was fine with your treatment and overall experience.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent
Excellent experience
— Robert S
Verified review (2344360)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your lovely feedback and constructive comments - we will absolutely take this on board.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
The dentist was very informative
The outcome was better than expected and the dentist was very informative.
— Anne L
Verified review (2343981)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Great to hear, thank you for sharing.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Made to feel welcome
Made to feel welcome and at ease, I’m a nervous patient, but didn’t need to be with the treatment I was given
— Anonymous
Verified review (2343962)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
We are delighted to hear that you felt you no longer needed to be nervous! Thank you for sharing your lovely feedback.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Lots of understanding and patience
Just had a six monthly check, first with Paul the dentist who is brilliant. Then Roxanne the hygienist. Both very kind and lots of understanding and patience
— Anonymous
Verified review (2343960)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Great to hear about your recent routine visit, thank you for sharing.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Thoroughly professional
The treatment started at the scheduled time after Adam and his receptionist warmly welcomed me and Adam briefly told me what the treatment entailed and the signal I should give if I required a break. More information given as the pain free treatment progressed. Thoroughly professional.
— John L
Verified review (2343767)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your wonderful feedback, John. We are delighted to hear that you were informed and in control during your treatment.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very kind and caring
Always a good experience, very kind and caring
— Susan L
Verified review (2343562)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your lovely feedback, is much appreciated.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Hygienist takes extra care with me
Very professional. Receptionist helpful and friendly. Hygienist takes extra care with me, as my jaw sometimes feels like it is going to lock. She puts me at ease and is gentle. At the same time does a fantastic job.
— Tina P
Verified review (2343331)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Wonderful to hear that you are put at ease and our hygienist creates a personal experience to suit you. Thank you for sharing your lovely feedback.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Arranged an appointment to check for suspect broken tooth. Examination and subsequent x-ray confirmed tooth structure and root were not compromised.
Excellent treatment by Adam. Always thorough, very gentle and explains results carefully.
— Andrew Makin
T356159
Review left 5 months ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you for your lovely feedback, very pleased to hear.
My experience
Very patient seeing as I had trouble with my transport getting to the surgery.
— Anonymous
Verified review (2343061)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Always happy to help, thanks for sharing your feedback.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Good
Everything was as good as always.
— Christine L
Verified review (2341462)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Great to hear, thank you for sharing.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
On time, friendly and efficient.
— Simon
T354560
Review left 5 months ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you for sharing - happy to hear!
Very thorough
Very thorough & pleasant
— Anonymous
Verified review (2339998)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Great to hear - thank you very much.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Highly skilled and professional
Had a root canal treatment today with Rob. He knew I was anxious and put me at ease right from the start. Highly skilled and professional from start to finish, would highly recommend!
— Kerri T
Verified review (2339961)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Great to hear that you felt at ease and we truly appreciate your recommendation, thank you very much Kerri.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Excellent as usual.
— Janet Johnson
T353493
Review left 5 months ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you Janet!
Excellent dental care
Always a pleasure to visit the Dental Practice in Moody Street. Friendly, efficient staff and excellent dental care.
— Ann B
Verified review (2337747)
Review left 6 months ago
This review was collected via SMS feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your lovely feedback Ann, great to see you again.
Overall, how was your experience of Moody Terrace Dental Practice?
Review from Google
Great staff and great advice.
— Warren Tatton
T351930
Review left 6 months ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you for your lovely feedback.
My dentist is excellent
Have been with Moody Terrace for over 10 years and the standard of both care and flexibility over appointments is excellent. My dentist Robin is excellent and has consistently provided a very high level of care backed by good advice and a willingness to work in line with my limited needs for dental care. Over the years I have had a number of hygienists but the latest is the best. Overall very satisfied with the practice.
— Allan S
Verified review (2337316)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your loyalty for over 10 years with us, it is our pleasure. Great to hear that you are happy with Dr Robin and your hygienist too.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent practice
Excellent dental practice. No problem with bookings and if an emergency, they will fit you in ASAP.
— Mark S
Verified review (2335352)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your lovely feedback.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?