Moody Terrace Dental Practice

Calm experience

Good, calm experience

— Anonymous

Verified review (2326937) Review left 6 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

We are delighted with your positive feedback, thank you.

Overall, how was your experience of Moody Terrace Dental Practice?

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Appointment on time

As always appointment on time

— Alan B

Verified review (2325715) Review left 6 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Great to hear - thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? Private

Treatment needed, explained options

Emergency appointment with the dentist of my choice. Treatment needed, explained options given before agreeing plan.
Treatment was able to be carried out on the same appointment which was excellent .

— Paula R

Verified review (2325585) Review left 6 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Great to hear of your positive emergency appointment - we are happy to have been able to sort this out on the same day for you too.

Overall, how was your experience of Moody Terrace Dental Practice?

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Recommended

Moody Terrace has friendly staff and a professional service. Recommended!

— Anonymous

Verified review (2325087) Review left 6 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Great to hear - thank you for sharing.

Overall, how was your experience of Moody Terrace Dental Practice?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

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Which best describes you? Patient

My experience

Very professional and reassuring.

— Anonymous

Verified review (2324984) Review left 6 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your lovely feedback, we are delighted to hear.

Overall, how was your experience of Moody Terrace Dental Practice?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

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Which best describes you? Patient

I always recommend your surgery

Excellent and friendly service as always from the reception team and all the clinical staff. Thank you. I always recommend your surgery to friends and Family

— Hazel B

Verified review (2324742) Review left 6 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

We are delighted to hear about your positive experience and your recommendation- thank you Hazel.

Overall, how was your experience of Moody Terrace Dental Practice?

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

My experience

Not your average dentist surgery

— Tim H

Verified review (2324602) Review left 6 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Delighted to hear, Tim - thank you!

Overall, how was your experience of Moody Terrace Dental Practice?

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Moody Terrace Dental Practice

Routine dental hygienist appt

— Anonymous

Verified review (2324460) Review left 6 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your positive feedback.

Overall, how was your experience of Moody Terrace Dental Practice?

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

All staff were great

I was made to feel welcome and relaxed bearing in mind my fear of visiting a dentist. All staff were great and my time there was person centred. My dentist explained everything to me before surgery so I knew what to expect. Overall a good experience.

— Pauline H

Verified review (2324274) Review left 6 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for sharing your recent experience with us. We are delighted to hear that even with your usual fear of dentists, that you had a good experience.

Overall, how was your experience of Moody Terrace Dental Practice?

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Review from Google

I had an evening appointment with hygienist, Jocelyn, and her assistant, Erin. Both were warm, welcoming and friendly. Jocelyn explained everything that she was doing as the appointment progressed and gave excellent, clear advice. My teeth look and feel wonderfully clean. Thank you

— Emma Davidson

T341659 Review left 6 months ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

We are thrilled to hear about your experience with Jocelyn and Erin - thank you so much for sharing.

I was seen on time

Very pleasant staff, I was seen on time and happy with treatment.

— Anonymous

Verified review (2321100) Review left 6 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Great to hear, thank you.

Overall, how was your experience of Moody Terrace Dental Practice?

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

A great experience

A great dental practice as always friendly and professional.

— Jacqueline P

Verified review (2320650) Review left 6 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for sharing your lovely feedback.

Overall, how was your experience of Moody Terrace Dental Practice?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

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Which best describes you? Patient

Brilliant hygienist experience

Roxanne is the best hygienist I have ever used. She was Brilliant!

— Barry H

Verified review (2319820) Review left 6 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Great to hear, thank you for sharing!

Overall, how was your experience of Moody Terrace Dental Practice?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

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Which best describes you? Patient

Such kindness and consideration

Thank you so much for the care and compassion that I received this morning. An X-ray with the machine going around my head triggered post traumatic memories of my radiotherapy following breast cancer and subsequent sepsis.

Thank you so much for getting me through this step with such gentle kindness.

— Angela S

Verified review (2319363) Review left 7 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

It is our pleasure, we are always here to support our patients. We are sorry that this triggered a traumatic time for you.

Overall, how was your experience of Moody Terrace Dental Practice?

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Moody Terrace Dental Practice

Always the best in all departments

— Michael B

Verified review (2317844) Review left 7 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

We are delighted to hear your lovely feedback, thank you!

Overall, how was your experience of Moody Terrace Dental Practice?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Happy with my visit

Happy with my visit to Moody Terrace

— Anonymous

Verified review (2317466) Review left 7 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Great to hear - thank you!

Overall, how was your experience of Moody Terrace Dental Practice?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

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Which best describes you? Patient

I am now out of pain

Very pleased with my treatment from Robin, who diagnosed my problem & dealt with the issue promptly. I am now out of pain & feel confident that the problem has been solved

— Debra S

Verified review (2317417) Review left 7 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

We are delighted to hear that your dental problem has now been solved! Thank you very much for sharing your experience with Dr Robin.

Overall, how was your experience of Moody Terrace Dental Practice?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

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Which best describes you? Patient

Very polite

Very polite and careful

— Anonymous

Verified review (2317228) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Moody Terrace Dental Practice

Great to hear, thank you for sharing.

Overall, how was your experience of Moody Terrace Dental Practice?

Superb service

Superb service as usual having been a patient since the 1960s.

— David B

Verified review (2316995) Review left 7 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Your loyalty is truly appreciated - thank you very much for your feedback.

Overall, how was your experience of Moody Terrace Dental Practice?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My experience

Very good

— Anonymous

Verified review (2316315) Review left 7 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you!

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? Private