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Moody Terrace Dental Practice

Moody Terrace Dental Practice, 17 Moody Street, Congleton Cheshire, Cheshire, CW12 4AN

Excellent rating from 466 reviews

5 out of 5 stars

+ 724 reviews from Google 1190 total reviews

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Latest Reviews by Working Feedback

Very reassuring throughout

5 out of 5 stars
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I had a referral by my dentist for extraction, I was given appointment with Robin Carson, he went through the procedure step by step and the experience I had was outstanding. Robin was very reassuring throughout the procedure let me know exactly what was happening.

โ€” Anonymous

Verified review (2315897) Review left 7 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

We are delighted to hear of your positive treatment experience following referral to us recently. Thank you so much for sharing.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Calm, reassuring

5 out of 5 stars
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Dr. Carson works meticulously and with great precision to achieve optimum results for root canal treatments. His manner is calm, reassuring and very explanatory. He is always prepared to fully answer any questions or concerns raised by a patient.

โ€” Anonymous

Verified review (2315233) Review left 7 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for sharing your positive experience from your root canal treatment with Dr Carson. We are delighted to hear it was a calm and reassuring one.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Broke my tooth. I rang for an appointment, managed to get in the following morning. Had a Temporarily filling & booked in for my tooth to be sorted. All without a hitch, can't fault the practice enough, Thankyou ๐Ÿ˜Š

โ€” Georgina Langton

T338287 Review left 7 months ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Great to hear of your prompt booking for your broken tooth! Thank you for sharing your kind words.

Perfect visit

5 out of 5 stars
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Perfect visit, on time and diligent, friendly care all round.

โ€” Anonymous

Verified review (2314897) Review left 7 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Wonderful to hear! Thank you very much for sharing.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I visited the dentist Robin who was extremely helpful and attentive, aswell as explaining all of my treatment options clearly with a great 'chairside' manner.

โ€” Sony Xperia

T338062 Review left 7 months ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Great to hear of your positive experience with Vicky recently. Thank you.

Very kind and caring

5 out of 5 stars
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As always, very kind and caring team!

โ€” Anonymous

Verified review (2312694) Review left 7 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Great to hear thank you very much for sharing.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I visited Paul at Moody Terrace yesterday because I'd broken a tooth. It couldn't have come at a worse time as i'm recovering from surgery. The team were brilliant and even arranged for my appointment to take place on the ground floor. I have had a phobia of dentists since childhood, but have built a lot of trust in Paul. He is kind and calm and gentle. It was the best outcome possible is he can crown it. He's going above and beyond to do it as quickly as possible too.

โ€” cheshire PMRGCAuk

T336661 Review left 7 months ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

We are delighted to hear of your experience with our team, and having trust in Dr Paul following a past phobia is very warming to hear. Thank you for sharing your lovely feedback.

Review from Google

5 out of 5 stars
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exceptional team! great client care.

โ€” Andrew Rosamond

T336502 Review left 7 months ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Thank you very much!

Always a perfect job

5 out of 5 stars
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Always professional, always a friendly smile and always a perfect job

โ€” Barbara I

Verified review (2311468) Review left 7 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for sharing your recent experience with us, Barbara. We are delighted to hear.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent practice. Very friendly and efficient staff..

โ€” Val Maag

T336134 Review left 7 months ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Great to hear. Thank you so much for sharing, Val.

Punctual, polite, friendly

5 out of 5 stars
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I have been using Moody Terrace Dental Practice for over fifteen years and expect to continue doing so for over fifteen more. Punctual, polite, friendly and professional, without exception.

โ€” John B

Verified review (2310974) Review left 7 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for being with us for the past fifteen years, John! We are delighted to hear your lovely feedback.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent service.

โ€” Danny Owen

T335983 Review left 7 months ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Thank you for sharing, Danny!

Efficient, professional

5 out of 5 stars
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Very efficient, professional service.
Inspired confidence from the word go.

โ€” Anonymous

Verified review (2310459) Review left 7 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

We are delighted to hear of your confidence! Thank you for sharing.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Everything is really first class

5 out of 5 stars
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Having reached 75 years my body is outliving my teeth! So some extensive work that will also include extractions and a new palate. So far (half way into treatment) everything is really first class, other than and I assume because they are so busy, there is a bit of a wait between appointments.

โ€” Anonymous

Verified review (2309779) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Moody Terrace Dental Practice

Thank you for sharing your experience with us so far, we look forward to completing your treatment - any questions in the meantime please feel free to contact our team, we are always happy to help.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars

My experience

2 out of 5 stars
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Was surprised about the building work and cramped reception area

โ€” Anonymous

Verified review (2309440) Review left 7 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your feedback. Unfortunately we do not have much control over the building schedule and were hoping for it to be complete by now. However, we are doing the best we can to provide our usual service and care in the meantime.
Overall, how was your experience of Moody Terrace Dental Practice? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 2 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars
Which best describes you? Patient

Lovely staff

5 out of 5 stars
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Prompt, painless and thorough treatment. Lovely staff too

โ€” Kathryn W

Verified review (2309291) Review left 7 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for sharing your lovely feedback, Kathryn.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Happy with the treatment

5 out of 5 stars
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Always been happy with the treatment over the many years I've been a patient at the surgery

โ€” Anonymous

Verified review (2308653) Review left 7 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your loyalty to us over the many years, we are delighted to have you as part of our practice. And thank you for sharing your feedback.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great Practice

5 out of 5 stars
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Always very friendly and very thorough, really great Practice.

โ€” Helena S

Verified review (2308532) Review left 7 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for sharing your lovely feedback, Helena.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

โ€” Cynthia Moore

T333585 Review left 7 months ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Thank you for your 5 star rating.

Everyone is personable

5 out of 5 stars
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Another excellent visit to Moody Terrace. Everyone is personable and professional. Special mention of Robin and Jill who have the necessary humour when you're having your open mouth examined!!!

โ€” Anonymous

Verified review (2307441) Review left 7 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for sharing your positive - humorous - visit with us. Great to hear!
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient