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Moody Terrace Dental Practice

Moody Terrace Dental Practice, 17 Moody Street, Congleton Cheshire, Cheshire, CW12 4AN

Excellent rating from 466 reviews

5 out of 5 stars

+ 724 reviews from Google 1190 total reviews

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Latest Reviews by Working Feedback

Outstanding

5 out of 5 stars
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I had my teeth straightened and the service couldn’t have been better from start to finish.
Catie was so passionate about her work making sure every aspect of the treatment was perfect. She dealt with my request about one of my teeth which hadn’t quite turned as much as I wanted. This extended my course of treatment but didn’t impact the target date which was my son’s wedding and I was able to smile confidently for the photos.
Outstanding & can’t thank you all enough for everything.

— Jayne E

Verified review (2306832) Review left 7 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Jayne, we are delighted to hear that you were smiling confidently for photos on your son's wedding day, and thrilled to have been able to reach this goal for you! Thank you so much for sharing your experience with us and your treatment with Dr Catie.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Five star service,as per usual. Attention to detail explained and carried out to professional standards. Expensive but worth it in my opinion.

— Steve Mulligan

T332096 Review left 7 months ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Thank you very much for your positive feedback Steven, and we appreciate that you see the value in your care.

Urgent appointment

5 out of 5 stars
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Thank you for facilitating so quickly an urgent appointment. As always Catie Sherlock explained the treatment I required and put in place a temporary solution. She is reassuring, friendly and makes sure the experience of being in ‘the dentist chair’ is a good one.

— Anonymous

Verified review (2304832) Review left 7 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

We are delighted to hear about your positive experience with Dr Catie - thank you very much for sharing.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very welcoming, excellent treatment

5 out of 5 stars
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Always a great experience (well if going to the the dentist is great)
Very welcoming, excellent treatment, made to feel very relaxed with both the hygienist and the dentist.
Would highly recommend Moody Terrace Dental Practice.

— Lisbeth D

Verified review (2304333) Review left 7 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

We value your recommendation Lisbeth, thank you very much for sharing and it is lovely to hear about your positive experience.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency appointment

5 out of 5 stars
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This was an emergency appointment which I requested at 08:00 and was seen promptly at 12:30. It was agreed by both of us what treatment was necessary and this was completed within 20 minutes. I was included in all discussions and decisions and the end result is good.

— Barry C

Verified review (2304203) Review left 7 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for sharing your recent experience of an emergency appointment with us - we are delighted to hear that it was a positive one with a good end result!
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I recently visited for my hygienist apt. I am a nervous patient and both Sally and Molly put me at ease throughout my treatment.

Sally took the time to explain things to me and addressed the things that made me anxious, resulting in a positive experience.

They are a credit to the team and I would recommend Sally if you do have anxieties around your dental visits, she is amazing!
Joanne

— Joanne Hodgins

T331534 Review left 7 months ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

We are delighted to hear about your recent experience with Sally and Molly - we are very proud of our team and glad that you had such a positive experience. Thank you for sharing.

Review from Google

5 out of 5 stars
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As always an excellent rapport from all the staff at Moody Terrace. The professionalism and ‘ put you at your ease’ approach is outstanding. I cannot recommend this practice highly enough.

— Susan Shaw

T331357 Review left 7 months ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Thank you for sharing your lovely feedback, Susan. We are delighted to hear.

Review from Google

5 out of 5 stars
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My husband had his hygiene appointment today with Jill and he said she was exceptionally professional and did a fantastic job very pleased

— Dawn Robinson

T331358 Review left 7 months ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Great to hear about your husband's visit with Jill - thank you for sharing.

Great

5 out of 5 stars
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Great dental practice, lovely people

— Jane S

Verified review (2301683) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for sharing, Jane. Great to hear.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent service as usual.

— Anonymous

Verified review (2301528) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your lovely feedback and constructive comments - believe us... we are desperate for it to be complete too.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The best

5 out of 5 stars
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Having had a lot of dental treatment in various parts of the country I do believe Adam to be the best.

— Christine L

Verified review (2300453) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Great to hear! Thank you very much for sharing.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good experience

5 out of 5 stars
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I would like to express my overall experience with Paul was very good, and that he was very thorough with explaining everything to me and reassuring me about the procedure I will be having in November.

— Anonymous

Verified review (2300297) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for sharing your recent experience with Dr Paul, if you have any questions about your upcoming treatment please don't hesitate to contact our team - we are always happy to help.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The best dental practice I have ever experienced

— Keith Oldham

T329532 Review left 8 months ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Ver pleased to hear! Thank you for sharing.

An excellent experience

5 out of 5 stars
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I am from the generation ( a long time ago) where dentists were feared and it really hurt. We talk about the good old days, well, there was nothing good about the dental procedures where I lived.
Today has been good, in fact, actually pleasant. People who are trained well, have good conversation and their knowledge, expertise and empathy show an understanding of how patients feel and think. I would come close to say an excellent experience overall. Perhaps I had no work done but you get my drift.

— Anonymous

Verified review (2299951) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

What a wonderful review to read - we are so happy to hear about your experience and kind words for our team.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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Very good, a little cold in reception, obviously changes are underway. Thank you.

— Vanessa J

Verified review (2299797) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for sharing your feedback Vanessa - hopefully the next time that you visit our renovation will be complete and it will be nice and warm in the practice again. Thank you very much for your kind words and understanding.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The best dentist

5 out of 5 stars
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Adam Noble has to be the best dentist especially if you are of a nervous disposition as I am! He is understanding, empathetic and has a great sense of humour.

— Susan P

Verified review (2298801) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Susan, thank you for your lovely feedback following your visit with Dr Adam - it is lovely to hear. We have the pleasure of his humour every day!
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency treatment

5 out of 5 stars
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Catie and her dental assistant were both truly professional at their jobs. They make a great team. I was really pleased with the brilliant repair of my broken filling and how quickly I was booked in for emergency treatment, one very pleased client

— David J

Verified review (2298733) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Great to hear about your recent visit with Catie and team - and that your broken tooth was repaired quickly! Thank you for sharing.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and professional

5 out of 5 stars
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The treatment I received from Vicky, the hygienist, was friendly and professional with good advice being given which I shall follow. The inspection by Paul was equally friendly and diligently undertaken with little, if any, discomfort

— Denys R

Verified review (2298569) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for sharing your feedback from your recent visit with us, Denys. We are delighted to hear that you shall be following the advice given by Vicky!
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Phil Cooper

T328514 Review left 8 months ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Thank you for your 5* review.

Excellent teamwork

5 out of 5 stars
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Every visit to this practice is a positive experience. Every effort is made to ensure the treatment is as comfortable as possible. All the staff are helpful and friendly and my dentist, Robin, is very professional in all he does. He explains his actions for doing any treatment and during the treatment. The teamwork between Robin and the dental nurse is excellent. I have every confidence in their abilities.

— Jean W

Verified review (2297224) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Lovely feedback to read following your visit with Dr Robin, thank you for sharing Jean.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient