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Moody Terrace Dental Practice

Moody Terrace Dental Practice, 17 Moody Street, Congleton Cheshire, Cheshire, CW12 4AN

Excellent rating from 466 reviews

5 out of 5 stars

+ 724 reviews from Google 1190 total reviews

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Latest Reviews by Working Feedback

Fantastic expertise

5 out of 5 stars
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John is a top notch expert in orthodontics. Fantastic expertise and a totally lovely guy as well. Thank you for looking after me so well.

— Anonymous

Verified review (2296894) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Great to hear about your experience with Dr John for your orthodontic treatment - thank you so much for sharing!
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Paul was great as always. Managed to get booked in quickly and seen without issue.

— Daniel Worrall

T327660 Review left 8 months ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Thank you for sharing your feedback from your recent visit with Dr Paul, we're happy to hear that you were seen quickly.

Great staff

5 out of 5 stars
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Appointments on time, staff are great

— Anonymous

Verified review (2296679) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your feedback following your recent visit with us - great to hear!
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars

Efficient and professional

5 out of 5 stars
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On time, efficient and professional

— Anonymous

Verified review (2296268) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Great to hear - thank you for sharing!
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Root canal and crown treatment

5 out of 5 stars
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The professionalism and friendliness of the reception staff and dental team is outstanding. The dentists had an excellent rapport with me during my recent root canal and crown treatment. Everything was carefully explained and I was treated as a person, not a resource. Other practices should take note!

— Anonymous

Verified review (2296200) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Wonderful feedback to read - thank you very much for sharing! We are delighted to hear.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very good experience and I thought Roxanne explained all of the procedures and thank her for putting up with me and my coughing and giggling.

— Ken Johnson

T326857 Review left 8 months ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Thank you for sharing Ken - always a pleasure to have a giggle with our patients!

Review from Google

5 out of 5 stars
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Very helpful and friendly staff from the reception to the dentist Tom bartley and his assistant.

— Mark

T326517 Review left 8 months ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Great to hear about your recent visit with Dr Tom - thank you for sharing!

I always feel very comfortable

5 out of 5 stars
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It is a very friendly and caring dental practice in all aspects of their treatment and I always feel very comfortable attending an appointment.

— Anonymous

Verified review (2293840) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

We are delighted to hear that you find your appointments comfortable - thank you for sharing.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very pleased

5 out of 5 stars
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I was very pleased with the way my problem was handled, the explanation of the procedure and the time taken to tell me, during and afterwards.- and the result.

— Bridget S

Verified review (2293249) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for sharing your feedback Bridget, we are delighted to hear.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant hygienist

5 out of 5 stars
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I have today seen Roxette for a teeth clean and it was the best and most pain free teeth clean I have ever had. What’s more is she was so friendly and lovely that it helped to relax me even more. Brilliant hygienist and brilliant all round customer service and experience. Thank you Roxette, I will never feel as nervous again as long as it’s you I’m visiting!
I then went on to see Paul Davies for my twice yearly check-up and once again I received a plus one friendly, customer care experience.
ALL of the staff at Moody Terrace including the dental assistants and receptionists are just the most friendly and helpful people. They really are a credit to the profession and worth every penny of my monthly plan subscriptions.

— Clair R

Verified review (2292842) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Clair this is wonderful and a pleasure to read! Thank you so much for sharing your experience with Rox, Paul and our team. We are delighted to hear and glad you value the benefits on your membership with us.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great dental practice, lovely staff. Impressed with the standard throughout even while going through the renovations.

— Emily Beech

T326083 Review left 8 months ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Lovely to hear Emily, thank you for sharing!

Highly qualified dentists

5 out of 5 stars
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The Practice is always clean, staffed by professional people from the lovely, helpful receptionists to the highly qualified dentists and hygienists.
Excellent equipment which is modern and state of the art.

— Janet T

Verified review (2291920) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for sharing your lovely feedback, Janet. This is great to hear!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

All the staff made me at ease

5 out of 5 stars
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From the helpful girl on reception, to the nurse and Paul the dentist, who between them made the whole experience pain free. I had not made an appointment but was experiencing pain in one of my molars. In under 3 minutes I had an appointment with Paul the dentist and was seen within 3 hours! All the staff made me at ease and although I received no treatment I wasn’t made to feel as though I’d wasted their time. Thank you for your care.

— Alyson P

Verified review (2291547) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Wonderful feedback Alyson, we are delighted to hear and appreciate you sharing your experience.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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All good!

— Anonymous

Verified review (2291385) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Great to hear - thank you!
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent experience

5 out of 5 stars
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Had appointments with hygienist and dental check up and whole experience was excellent from reception through to check up. This is a well run practice

— Stephen P

Verified review (2290777) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

We are delighted to hear about your experience with our team, thank you for sharing.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Efficient and caring

5 out of 5 stars
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All staff are very pleasant, efficient and caring

— Anonymous

Verified review (2289522) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Great to hear - thank you for sharing.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

All good

4 out of 5 stars
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All good. Other than it took time to check in as the receptionist was having trouble with the computer system. And she was working alone.

— Anonymous

Verified review (2288933) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you fort sharing your feedback.
Overall, how was your experience of Moody Terrace Dental Practice? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Professional and friendly

5 out of 5 stars
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Professional and friendly as usual

— Roslyn W

Verified review (2287717) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for sharing your lovely feedback Roslyn.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Effective treatment

5 out of 5 stars
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Thank you for your friendly, proficient and effective treatment. My appointment was on time and I was welcomed by smiley and friendly receptionists.

— Anonymous

Verified review (2287625) Review left 8 months ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Great to hear about your experience with our team and treatment. Thank you for sharing.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Eleanor

T322006 Review left 8 months ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Thank you for your 5* review