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Moody Terrace Dental Practice

Moody Terrace Dental Practice, 17 Moody Street, Congleton Cheshire, Cheshire, CW12 4AN

Excellent rating from 466 reviews

5 out of 5 stars

+ 724 reviews from Google 1190 total reviews

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Latest Reviews by Working Feedback

Very friendly atmosphere

5 out of 5 stars
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I first attended Moody Terrace Dental Practice (which then existed under another name) when I was pregnant with my first baby and have been a satisfied patient ever since. Both my children became patients as well and in addition to routine checkups over the years my elder daughter had a damaged top incisor tooth expertly repaired and my younger one’s crooked and gappy front teeth were straightened after referral. Both are now in their forties and I think the older one is still one of your patients.

The practice has a very friendly atmosphere and I have always been very satisfied with my own treatment.

Thank you all!

— Anonymous

Verified review (2438403) Review left 1 week ago
This review was collected via email feedback service.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I was seen on time

5 out of 5 stars
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Streamlined service. Both Hygienist and Dentist appointments I was seen on time.

— Anonymous

Verified review (2438188) Review left 1 week ago
This review was collected via email feedback service.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Make me feel so relaxed

5 out of 5 stars
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Amazing warm welcome and friendly staff who always accommodate my appointments and make me feel so relaxed about my visit. Paul and Jill are both fantastic

— Robert S

Verified review (2437849) Review left 1 week ago
This review was collected via email feedback service.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Relaxed and friendly

5 out of 5 stars
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I would highly recommend Moody Terrace Dental Practice. From the moment you walk through the door all the way to reception treatment with Robin the dentist and Sam the dental nurse the experience is relaxed and friendly. I wouldn't think of going anywhere else.

— Jocelyn L

Verified review (2437193) Review left 1 week ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your kind feedback. We’re pleased to hear you would highly recommend Moody Terrace Dental Practice and that your experience from reception through to treatment with Robin and Sam was relaxed and friendly. We really appreciate your support and trust in the team.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great experience, hygienist, check up, composite bonding and whitening. Every process explained and time to decide, no pressure, excellent care.

— Laura

T420848 Review left 1 week ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Thank you for your feedback. We’re pleased to hear you had a great experience across your hygienist appointment, check-up, composite bonding, and whitening at Moody Terrace Dental Practice. It’s especially good to know everything was clearly explained, you felt no pressure, and you were given time to make informed decisions throughout your care.

Very prompt

5 out of 5 stars
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Very prompt and efficient

— Anonymous

Verified review (2437035) Review left 1 week ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your 5-star feedback. We’re pleased to hear you found the service at Moody Terrace Dental Practice prompt and efficient, and we appreciate your support.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The Dental Procedure for my Inplant undertaken today by Doctor Adam Noble was carried out seemlessly and in well under the time allotted and time was spent at the beginning to explain the process and with advice on Post Operative Care after the surgery.
I am extremely impressed with this Dental Practice and have no hesitation in reccommending it to family and friends and I would also like to mention the canal root surgery undertaken by Doctor Robin Carson which I had in March and I was equally pleased and impressed with Robins expertise and how pain free the procedure was both during and after the operation.
I am pleased that I went with this practice and all the staff who give a sterling service.

— John Wilson

T419596 Review left 2 weeks ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Thank you for taking the time to share such detailed feedback. We’re delighted to hear that your implant procedure with Dr Adam Noble was carried out smoothly, with clear explanations beforehand and helpful post-operative advice. It’s also wonderful to know that your previous root canal treatment with Dr Robin Carson was equally positive and comfortable.
We really appreciate your kind words about the team at Moody Terrace Dental Practice and your recommendation to family and friends.

Great dental hygiene treatment

5 out of 5 stars
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Thank you for your consistently great dental hygiene treatment. Really appreciate this.

— Anonymous

Verified review (2435249) Review left 2 weeks ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your feedback. We’re pleased to hear you consistently receive great dental hygiene treatment at Moody Terrace Dental Practice and really appreciate your continued support.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fantastic team

5 out of 5 stars
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Adam and his team are fantastic, explaining everything that they are doing and yet at the same time keeping you relaxed.
The staff from start to finish are very welcoming and couldn’t be more helpful.

— Geoffrey B

Verified review (2435191) Review left 2 weeks ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your feedback. We’re really pleased to hear that Adam and the team at Moody Terrace Dental Practice made you feel relaxed and well informed throughout your visit, and that you found the staff welcoming and helpful from start to finish.
We also appreciate your comments regarding the online consent forms and are sorry for the frustration this caused. It’s helpful to know where the process can be improved, and we’ll continue to review this to make things as smooth as possible for all patients. In the meantime, we’re glad our reception team has been able to assist you quickly when needed.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Excellent as always!

— Catherine B

Verified review (2434062) Review left 2 weeks ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your 5-star feedback. We’re pleased to hear you continue to have an excellent experience at Moody Terrace Dental Practice and appreciate your ongoing support.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very nice staff and the receptionist a good fun dentists

— Tri Geminal

T418794 Review left 2 weeks ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Very nice staff and the receptionist a good fun dentists

A positive experience

5 out of 5 stars
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Fast and efficient service providing a positive experience and outcome.

— Wendy M

Verified review (2432259) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your 5-star feedback. We’re pleased to hear you had a positive experience at Moody Terrace Dental Practice and that you found the service fast and efficient, with a good outcome.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent service emergency appointment sorted same day

— Spike McLeod

T417377 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Thank you for your feedback. We’re pleased to hear your emergency appointment was arranged on the same day at Moody Terrace Dental Practice, and that you received excellent service.

My experience

4 out of 5 stars
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Painful rear lower molar split from front to back as she probed. I hit the roof, and nearly slid through the window

— John E

Verified review (2431811) Review left 1 week ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your feedback and for taking the time to leave your ratings. We’re sorry to hear you experienced discomfort during your appointment. At Moody Terrace Dental Practice, we always aim to carry out examinations as gently as possible, and your comments are appreciated. We’re glad the rest of your visit met expectations and thank you for your feedback.
Overall, how was your experience of Moody Terrace Dental Practice? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent care and service , as always . Roxanne and Paul explained their findings really well. Very clean and clear surroundings . Friendly and professional staff . Would highly recommend this excellent dental practice

— claire allen

T417014 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Thank you for your kind feedback. We’re pleased to hear you received excellent care and service at Moody Terrace Dental Practice, and that Roxanne and Paul took the time to clearly explain their findings. It’s also great to know you found the team friendly and professional and the practice clean and welcoming. We really appreciate your recommendation.

First rate

5 out of 5 stars
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Always first rate in all departments

— Michael B

Verified review (2431503) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your 5-star feedback. We’re pleased to hear you consistently experience first-rate care across all areas at Moody Terrace Dental Practice and appreciate your continued support
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent and courteous treatment

5 out of 5 stars
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Happy with visit today, excellent and courteous treatment given.

— Anonymous

Verified review (2431470) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your feedback. We’re pleased to hear you were happy with your visit to Moody Terrace Dental Practice and received excellent, courteous treatment.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Moody Terrace Dental Practice

4 out of 5 stars
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My comments are reflected in the star ratings. I have yet to have the treatment completed so the final star rating is effectively left blank

— Anonymous

Verified review (2431389) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your feedback and for taking the time to explain your ratings. We’re pleased to hear your experience so far at Moody Terrace Dental Practice has been positive and appreciate your trust in the team while your treatment is ongoing. We look forward to supporting you through the next stages of your treatment.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

The service was excellent

5 out of 5 stars
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I visited the hygienist yesterday. The service was excellent. The hygienist and her colleague made me feel welcome and safe.

— Claire J

Verified review (2431274) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your feedback. We’re pleased to hear you had an excellent experience with our hygienist team at Moody Terrace Dental Practice and that you felt welcomed and safe during your visit.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First class treatment

5 out of 5 stars
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First class treatment as always from Robin and hygienist

— Jacqueline P

Verified review (2431255) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your 5-star feedback. We’re pleased to hear you continue to receive first-class treatment from Robin and the hygienist team at Moody Terrace Dental Practice. We really appreciate your ongoing trust and support.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient