T265830
Review left 1 year ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you for sharing!
Review from Google
Thank you Paul for fixing my fractured tooth. Another amazing job and I am so lucky to have you as my dentist! A big shout out to Vicky, my hygienist, too! Well worth the 200 mile round trip!
— Karen Washington
T265705
Review left 1 year ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you so much for your wonderful feedback! We are very grateful that you still travel all this way to see us!
Moody Terrace Dental Practice
Very helpful and polite staff. All areas of treatment and potential treatment were comprehensively covered, an informtion booklet was also provided.
— Anonymous
Verified review (2190585)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for sharing your experience with us, we are delighted to hear.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Cedric Stonex
T264276
Review left 1 year ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you for your 5* review
Review from Google
An Absolutely fantastic dentist I would highly recommend Moody Terrace Dental Practice to anyone. All staff are polite, understanding, helpful and friendly.
— Kath Jones
T264120
Review left 1 year ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you so much for sharing, we value your recommendation!
My experience
Dentistry work was extremely good but the biliing not so good.
— Anonymous
Verified review (2174531)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your feedback, we truly appreciate all feedback positive and negative, it's what helps us to better our service. In regards to the treatment plan quotation, as your review is anonymous unfortunately I am unable to look into this fully but generally in some circumstances the treatment plan is subject to change, but we appreciate that this should have been discussed prior to continuing treatment, and if it wasn't, we do apologise and assure you that this is not the usual experience you would receive with us. If you would like to discuss this further, please feel free to contact our complaints manager, Alison, with details and she will be able to look into this further for you.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Next of kin
Review from Google
It was a long procedure and was very nervious prior to my appointment. I need not have worried. It was a relaxed atmosphere and was put at my ease immediately. Everything was explained in great detail and I left feeling that should I need further treatment I would be happy to go there again.
— Pauline B
T256878
Review left 1 year ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
We are so pleased to hear, Pauline, thank you for sharing. We really do pride ourselves on changing the opinion of nervous patients and more so hearing positive feedback which may help other nervous patients - so thanks again for sharing!
Review from Google
I’ve been a patient at Moody Terrace since it started as a private practice. Yesterday with the hygienist was one of my best experiences yet. Not only pain free but professional, knowledgeable, friendly and put me at ease. The reception staff aren’t bad either 😉
— Diane Rittoo
T256879
Review left 1 year ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Great to hear Diane, thank you very much for sharing! We are delighted to hear about your experience with our hygienist.
Review from Google
Very friendly and professional staff throughout.
— juanita sibbet
T256880
Review left 1 year ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Great to hear, thank you for sharing.
Would recommend without hesitation
I’m quite a nervous dental patient; Catie put me at ease and carried out the necessary procedure with a gentle friendly demeanour whilst being professional and efficient.
Cannot rate her highly enough; and would recommend her without hesitation.
The whole procedure was a much better experience than I’d imagined it would be!
— Christine M
Verified review (2173534)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for sharing your recent experience with Catie, we are so pleased to hear that it was better than you imagined and that you would recommend her.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Friendly and professional
Very friendly ambiance and professional service.
— Anonymous
Verified review (2158878)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for sharing your lovely feedback!
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
I was recommended to Adam when we lived in Holmes Chapel, some 15 years ago, when I was in need of implants, for which he did a great job. Since then, along with the team of hygienists, the practice has provided me and my wife with impeccable treatment and service, so much so, that even though we now live in Higher Wincham, a fair distance away, we have continued to stay with Moody Terrace, it’s reassuringly well worth the journey.
— Les Burgess
T249017
Review left 1 year ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
What fabulous feedback, thank you so much for sharing Les. We are very lucky to have such loyal patients who travel to see us.
Review from Google
Everyone in the practice are polite and professional but most of all they are exceptionally caring. They listen to you meaning if you are not a fan of the dentist make it known to them and they will support you.
— SLiK Nails
T248899
Review left 1 year ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you so much for sharing, we are passionate about trying to reduce any worries around dentistry for our patients so are pleased to hear your feedback!
Review from Google
I have always hated going to the dentist with it being one of my biggest fears but I can honestly say that Moody Terrace is the best dentist and I could not recommend it more! I’ve been coming for over 15 years and while I, for the most part, consistently see Adam, all the staff massive help to ease my nerves with their massively friendly manner and always here to help attitude. I now live in Wales and still travel back to Congleton to come to the dentist when I need to. Thank you to all of the team for all that you do.
— Phoebe Lawrence
T248375
Review left 1 year ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
What fantastic feedback to read, Phoebe, thank you so much for sharing! We are very lucky to have such loyal patients and appreciate you making the journey to see us for your dental visits.
Review from Google
Excellent service from all staff.Thank you.
— Alan Vardy
T247986
Review left 1 year ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you for sharing! We are pleased to hear.
Excellent experience
Excellent experience once again
— Anonymous
Verified review (2156478)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Very happy to hear, thank you!
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
As kind and professional as ever
My experience was as good as dental surgery could be. Adam and his team were as kind and professional as ever. Thanks to all once again.
— Andrew H
Verified review (2156061)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for sharing your experience with us, we are pleased to hear.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Moody Terrace Dental Practice
I have been attending Moody Dental Practice for many years, even before they moved from Canal Street, and I would not change.
— Elaine W
Verified review (2154654)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your feedback, we really appreciate your loyalty.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Excellent care.
Regular checkups for over 30 years.
Fast response for urgent appointments
Thanks Jocelyn for your care.
— Gerry Foskett
T247229
Review left 1 year ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Great to hear, thank you for your loyalty for the past 30 years.
Review from Google
This person left a star rating but no comment.
— Jenny Hall
T247230
Review left 1 year ago
This review complies with Google's policies.
