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Moody Terrace Dental Practice

Moody Terrace Dental Practice, 17 Moody Street, Congleton Cheshire, Cheshire, CW12 4AN

Excellent rating from 466 reviews

5 out of 5 stars

+ 724 reviews from Google 1190 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Excellent service. All the staff is supportive and reassuring :)

— Romina Vivaldi

T237170 Review left 1 year ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Thank you for your lovely feedback!

Excellent

5 out of 5 stars
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Professional, friendly and pain free.
I was informed throughout the whole appointment ( 1 hour long) what would happen and what to expect which is important to me.
Tom & Tilly were excellent.

— Anonymous

Verified review (2132977) Review left 1 year ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

We are delighted to hear about your experience with Tom and Tilly - thank you for sharing.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and polite

5 out of 5 stars
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The staff are very friendly and polite.

— Anonymous

Verified review (2132358) Review left 1 year ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Moody Terrace Dental Practice

5 out of 5 stars
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Listened to all my concerns and addressed the problem.

— Anonymous

Verified review (2132289) Review left 1 year ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Happy to hear, thank you for sharing.
Overall, how was your experience of Moody Terrace Dental Practice? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A thorough check up

5 out of 5 stars
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Had my dental check and hygiene appointment today, always a friendly welcome and chat and leave having had a thorough check up with clear actionable advice on any areas for improvement with dental hygiene. Also not forgetting the travel advice when needed. Thanks to everyone!

— Jayne S

Verified review (2132126) Review left 1 year ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

We are so happy to hear that you find our advice clear. Thanks very much for sharing your positive experience.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very helpful

5 out of 5 stars
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Very helpful, thank you!

— Anonymous

Verified review (2131711) Review left 1 year ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Our pleasure, thank you for sharing!
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Had a consultation with Katie. She’s very kind, efficient and explained everything extremely well! Definitively recommend her and in general moody terrace.

— Alessandro Pozzoli

T236486 Review left 1 year ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Thank you so much, we are very pleased to hear that you would recommend us too.

Review from Google

5 out of 5 stars
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I've been at Moody terrace for 4 years now and always felt in the best care for myself and my family. All staff have a fantastic and friendly attitude which helps to keep patients at ease. I've also had Tom Bartlett as my dentist the whole time and couldn't recommend him highly enough. If I ever move away from Congleton I will be travelling back to Moody Terrace Dental!

— Thomas Hulme

T236487 Review left 1 year ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Thank you for sharing your lovely feedback, we are delighted to hear that you would still travel to us!

Review from Google

5 out of 5 stars
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Welcoming reception staff , todays Times to read , excellent service from all concerned. Dr Robin Carson makes the procedure sound so easy…… and it was. Thank you

— Mark H

T236214 Review left 1 year ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

We are delighted to hear that you found your treatment easy! Thank you for sharing.

Review from Google

5 out of 5 stars
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Absolutely excellent. I’m a slightly nervous patient. Was a cracking appointment. Recommend.

— Phillip Andrew

T236215 Review left 1 year ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

I think that's the first time we have ever heard of a dental visit being described as cracking - we love it! Very happy to hear - thank you.

Great experience

5 out of 5 stars
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The experience was great! On time appointment, polite service, detailed explanation of the work. Confidence in what work is going to be undertaken.

— Adrian S

Verified review (2129954) Review left 1 year ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

We are delighted to hear that you feel confident in your upcoming treatment. Thank you so much for sharing your positive experience.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent, professional service.

— Anonymous

Verified review (2129902) Review left 1 year ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Happy to hear, thank you!
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Appointments were on time . Paul did xrays and checkup ,the good news is, I didnt need any treatment ! Paul is informative, friendly and professional.
I then saw Louise my hygienist. Who banished any plaque that was building up .
10 out of 10 for a pain-free visit to the Dentist

— Oonagh Partridge

T235931 Review left 1 year ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

We are delighted to hear! Thank you very much for sharing your experience at your visit with Paul and Louise.

Friendly and efficient

5 out of 5 stars
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Happy with my experience, friendly, efficient and quick.

— Treena L

Verified review (2129636) Review left 1 year ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Very pleased to hear, thank you for sharing!
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wonderful

5 out of 5 stars
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I moved to the area 2 years ago and was recommended by family to Moody Terrace. As an older person I grew up dreading going to the dentist. I can't imagine now having that fear! From the receptionists, dental hygienists and nurses to the amazing dentist my visits and treatment has been wonderful. Everything is carefully explained and time allowed for me to process cost etc. When I moved here I put my name down to join the NHS dental service but now I wouldn't change nor leave Moody Terrace. The dentistry is up to date and very professional using the latest equipment. Years ago I had a Crown fitted which was very painful and I had to keep going back for further adjustments. Recently I needed another Crown but was given the option of treatments available/price. I was able to have the treatment done within one day pain free and to view the area on the digital screen while my dentist talked me through how the new process worked. I went home that day not believing that I hadn't experienced any pain and my "tooth" was finished!! All the staff are so friendly and kind that a visit to the dentist now holds no fear for me and it's lovely to see the people that I have got to know and trust. Thank you so much to my dentist and his staff

— Anonymous

Verified review (2125278) Review left 1 year ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you so much for sharing your lovely experience with us! It was a pleasure to read and we are delighted to hear that we have enabled you to have no fear of future dental visits. We are also very proud to offer this same day crown service and happy to hear that you have benefitted from this!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

My dentist was terrific

5 out of 5 stars
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Excellent customer service. The reception team were friendly and approachable. My dentist was terrific. She was very thorough with my treatment plans and made me feel at ease. I would definitely recommend this practice to others.

— Amy O

Verified review (2124805) Review left 1 year ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you very much Amy, we received your Google review too - thank you! We are delighted to hear about your positive experience with our team. Thank you for recommending us!
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent customer service. The reception team were friendly and approachable. My dentist was very thorough with my treatment plan and made me feel at ease. Absolutely would recommend.

— amy oakes

T233355 Review left 1 year ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Thank you very much for sharing and recommending us. We are delighted to hear about you positive experience.

Review from Google

5 out of 5 stars
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Tom has a very calming manner and kept me informed of what he was doing at all times. Look forward to my next visit

— Jim Beck

T230575 Review left 1 year ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Thank you for sharing, we look forwards to seeing you again too!

Impressed and most appreciative

5 out of 5 stars
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Since becoming a patient at Moody Terrace Dental Practice I have been impressed and most appreciative of the high standards and professionalism of everyone I have met. The reception team are welcoming, well informed and friendly as are the dental nurses. The waiting room is comfortably pleasing, clean and always tidy with a good selection of newly published magazines. I feel very fortunate that my dentist is Katie Sherlock. Not only is she highly qualified but additionally her personal skills reassure and support throughout consultations and treatments. I have complete confidence when my appointments are due that I will be well looked after and I will leave feeling happy with the results. Thank you.

— Anonymous

Verified review (2124246) Review left 1 year ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for sharing your experience with us, it was a pleasure to read! We are so proud of our fantastic team and standard of care, it is wonderful to know our patients are appreciative too.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful and friendly

5 out of 5 stars
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Nice environment, staff very friendly, hygienist very helpful and friendly.

— Anonymous

Verified review (2123896) Review left 1 year ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for sharing your positive experience with us.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient