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Moody Terrace Dental Practice

Moody Terrace Dental Practice, 17 Moody Street, Congleton Cheshire, Cheshire, CW12 4AN

Excellent rating from 466 reviews

5 out of 5 stars

+ 724 reviews from Google 1190 total reviews

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Latest Reviews by Working Feedback

My experience

5 out of 5 stars
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5 star experience

— David B

Verified review (2430713) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your 5-star feedback. We’re pleased to hear you had a great experience at Moody Terrace Dental Practice.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Moody Terrace Dental Practice

5 out of 5 stars
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I felt total confidence in my treatment plan and subsequent treatment, and know I am in good hands and have found a dental practice that very much cares about its patients.

— Lindsey F

Verified review (2430497) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your kind feedback. We’re pleased to hear you felt confident in your treatment plan and reassured throughout your care at Moody Terrace Dental Practice. It’s especially rewarding to know you feel well looked after and confident that you’re in good hands with a team that cares about its patients.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent high standard

5 out of 5 stars
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The visit was the usual excellent high standard. On time, friendly and caring. Followed by a quick, easy and friendly 'next appointment'

— Nick B

Verified review (2429535) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your 5-star feedback. We’re pleased to hear you continue to experience the high standard of care at Moody Terrace Dental Practice, and that your visits remain friendly, caring, and on time. We’re also pleased the appointment process, including booking your next visit, was smooth and easy for you.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Checkup and hygienist

5 out of 5 stars
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The practice met my request to merge the checkup and the hygienist appointments so they could take place on the same day and consecutively.

— John L

Verified review (2429397) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your 5-star feedback. We’re pleased to hear we were able to accommodate your request to combine your check-up and hygienist appointments on the same day, making your visit more convenient at Moody Terrace Dental Practice. We appreciate you sharing your experience.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great Dentistry. Very professional and really good advice.

— Shaun Taylor

T413975 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Thank you for your feedback. We’re pleased to hear you received great dental care at Moody Terrace Dental Practice and found the team professional with helpful advice. We appreciate you taking the time to share your experience.

My experience

5 out of 5 stars
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As usual I had very good service from my visit. Everyone is friendly and professional and makes you feel at ease.

— Anonymous

Verified review (2427921) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your feedback. We’re pleased to hear you continue to receive very good service at Moody Terrace Dental Practice and that our team helps you feel at ease. We really appreciate your kind words about the friendly and professional care you receive.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Moody Terrace Dental Practice - My experience

4 out of 5 stars
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The staff are courteous and professional.

— Anonymous

Verified review (2427720) Review left 2 weeks ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your feedback. We’re pleased to hear you found the team at Moody Terrace Dental Practice courteous and professional. We appreciate you taking the time to share your experience.
Overall, how was your experience of Moody Terrace Dental Practice? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Excellent treatment.

— Neil A

Verified review (2427712) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your feedback. We’re pleased to hear you received excellent treatment at Moody Terrace Dental Practice and appreciate you taking the time to share your experience.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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It was lovely service, they make me feel welcome.

— Anonymous

Verified review (2427651) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your 5-star feedback. We’re pleased to hear you felt welcomed and enjoyed the service at Moody Terrace Dental Practice. Creating a friendly and comfortable experience for our patients is very important to us.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very friendly

5 out of 5 stars
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Dealt with quickly, efficiently and politely. Very friendly.

— Anonymous

Verified review (2427373) Review left 4 weeks ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your 5-star feedback. We’re pleased to hear you found the team at Moody Terrace Dental Practice friendly, polite, and efficient, and that your visit was dealt with quickly. We appreciate you taking the time to share your experience.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent

5 out of 5 stars
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All aspects of the treatments was excellent and I was very satisfied

— Anonymous

Verified review (2427293) Review left 4 weeks ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your 5-star feedback. We’re pleased to hear you were very satisfied with all aspects of your treatment at Moody Terrace Dental Practice and that your experience was an excellent one. We appreciate your support.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The team at Moody Terrace from the front house staff to the medical team are elite. The receptionists are super helpful and listen to queries with great knowledge, the dental team are really good also. Not having a dentist for 16 years due to past trauma, the team were amazing at listening to me, allaying fears and the actual procedures were pleasant instead of scary. I've had a tooth removal, hygienists and fillings so far and each appointment has resolved my fear of dentists, and made me look forward to caring for my dental hygiene. The pricing is really competitive too for the top service you get across wider cheshire and west staffs, so defo a 5/5

— Ryan Thorley

T412526 Review left 1 month ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Thank you for taking the time to share such thoughtful feedback. We’re especially pleased to hear that, after such a long break from visiting the dentist, the team at Moody Terrace Dental Practice helped you feel listened to, supported, and more at ease with dental treatment. Knowing that your experiences with extractions, hygiene visits, and fillings have helped rebuild your confidence means a great deal to us.
Your kind comments about both our reception and clinical teams are truly appreciated, and we’re delighted to hear you now feel more positive about looking after your dental health. Thank you again for your recommendation and support.

My experience

5 out of 5 stars
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Very good

— Anonymous

Verified review (2426068) Review left 1 month ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your feedback. We’re pleased to hear you had a very good experience at Moody Terrace Dental Practice and appreciate your support.
Overall, how was your experience of Moody Terrace Dental Practice? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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The work going on is a distraction!

— Anonymous

Verified review (2425151) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your feedback. We’re pleased to hear you were happy with the treatment you received and felt well looked after by the team. We also appreciate your comments regarding the refurbishment work and understand this may have been a distraction during your visit. We’re working hard to improve the practice environment while continuing to provide the high standard of dental care our patients expect.
If you would like to discuss your experience further, please don’t hesitate to contact us - we always welcome patient feedback.
Overall, how was your experience of Moody Terrace Dental Practice? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very happy with my appointments

4 out of 5 stars
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I was very happy with my appointments and the professionalism by which they were carried out.

— Anonymous

Verified review (2424978) Review left 1 month ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your feedback. We’re pleased to hear you were happy with your appointments and the professionalism of the care you received at Moody Terrace Dental Practice. We appreciate you taking the time to share your experience.
Overall, how was your experience of Moody Terrace Dental Practice? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

I was very impressed

5 out of 5 stars
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The implant operation went well and there was no discomfort during the whole process
I was very impressed with the whole procedure and Adam and his staff who made me feel relaxed during this operation
I would recommend Adam as he is a very thorough, caring professional

— Anonymous

Verified review (2424727) Review left 1 month ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for taking the time to share your experience. We’re pleased to hear your implant treatment went smoothly and that you felt relaxed and comfortable throughout the procedure. It’s wonderful to know Adam and the team helped put you at ease, and we truly appreciate your kind comments about the care and professionalism you received at Moody Terrace Dental Practice.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Second to none! Excellent Practice.

— Joanne N

Verified review (2423075) Review left 1 month ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your 5-star feedback. We’re delighted to hear you consider Moody Terrace Dental Practice second to none. Your kind words and continued support are greatly appreciated.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always make you feel comfortable

5 out of 5 stars
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Friendly, knowledgeable staff who always make you feel comfortable, even though they are still undergoing the refurbishment.

— Jennifer D

Verified review (2422936) Review left 1 month ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your 5-star feedback. We’re pleased to hear you found the team friendly, knowledgeable, and welcoming throughout your visit. We also appreciate your patience while refurbishment work continues at Moody Terrace Dental Practice, and we’re glad this didn’t affect the care and comfort you experienced.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First class treatment

5 out of 5 stars
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Always first class treatment from Vicky and Robin.

— Anonymous

Verified review (2422175) Review left 1 month ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your 5-star feedback. We’re pleased to hear you continue to receive first-class care from Vicky and Robin, and we appreciate your continued trust in Moody Terrace Dental Practice.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very reassuring, helpful and understanding staff made me feel at ease as I was very nervous

— Martyn heap

T409493 Review left 1 month ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Thank you for your feedback. We’re pleased to hear our team helped you feel at ease and supported during your visit. We understand dental appointments can feel daunting, especially when you’re nervous, so it’s reassuring to know you felt comfortable and well cared for at Moody Terrace Dental Practice.