Verified review (2104545)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Glad to hear, thank you for sharing.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Excellent customer service
The staff were friendly and approachable. Lovely, clean dental practice. Excellent customer service.
— Amy O
Verified review (2104415)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Moody Terrace Dental Practice
Lovely to hear, thank you very much for sharing!
Overall, how was your experience of our service?
Very good
Really pleased with the outcome
Seen on time for hygiene and dental checks, both professional and thorough examinations. I had pain in my tooth which was investigated quickly and treatment has meant it’s no longer painful. Really pleased with the outcome, thank you!
— Debi L
Verified review (2104330)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
We are delighted to hear that you no longer have a painful tooth! Thank you for sharing.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Patient
Review from Google
This person left a star rating but no comment.
— Lisa Allon-Dale
T223156
Review left 1 year ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you for your five star review.
Review from Google
Had a crown split in half, called the dentist. I was in a chair at 10:00, tooth stump checked, cleaned, and mouth digitally measured and info for the replacement crown taken. I was out by 10:20, the crown was made in house, and I was back by 2pm the same day to have it fitted.
Absolutely brilliant service
— Ian S
T223157
Review left 1 year ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Our new state of the art technology really is brilliant! We are delighted to hear of your smooth experience with this service. Thank you so much for sharing this with us!
Review from Google
I recently had a consultation with Adam Noble as I am contemplating having a dental implant. The information and advice I was given were very informative and clear and I must add were given in a very pleasant and relaxed manner. A CT scan made at the surgery gave a realistic picture of what could and needed to be done if I decided go along with treatment. The set-up of the practice is professional and modern . Awaiting the estimate Email and letter now. So far impressed.
— E Bruggeman
T223159
Review left 1 year ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
We are delighted to hear, thank you very much for taking the time to share your experience with us. If you have any questions following your report, please do not hesitate to contact our Referral Co-ordinator, Lauren.
Friendly, professional staff
Always a pleasure to visit the Moody Street Dental Practice- Friendly, professional staff in a welcoming environment.
— Ann B
Verified review (2102505)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Moody Terrace Dental Practice
We are delighted to hear, thank you so much for sharing! It was lovely to see you, as always.
Overall, how was your experience of Moody Terrace Dental Practice?
Testimonial
Thank you, A, L and everyone at moody terrace. I am very grateful for your skill, patience and teamwork in carrying out my implant. The whole practice is a pleasant place to visit, and the experience has been very positive.
— S B
Verified review (2100488)
Review left 1 year ago
This review was collected via testimonial.
Reply from Moody Terrace Dental Practice
What lovely feedback, thank you very much for sharing with us. We are delighted to hear.
Testimonial
Dear A
A note of thanks for the care and consideration you and H took with my treatment on thursday. I was uncertain what to expect and I appreciated your comment that my decision was a good one. Thank you to all staff.
— W R
Verified review (2100482)
Review left 1 year ago
This review was collected via testimonial.
Reply from Moody Terrace Dental Practice
That's great to hear thank you very much for sharing!
Caring and professional
I have great confidence having any treatment that I need as they always do the very best for me and are caring and professional.
— Lyn J
Verified review (2098374)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Moody Terrace Dental Practice
That's lovely to hear Lyn, thank you so much for sharing!
Overall, how was your experience of Moody Terrace Dental Practice?
Very good
Very good, thank you.
— Anonymous
Verified review (2096127)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Happy to hear! Thank you for sharing.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Reliable and effective treatment
I always come to Moody Street knowing it will be a reliable and effective treatment service and also a friendly welcome from Reception, Vicky and the hygienist team, as well as Robin Carson and his dental nurses.
— Anonymous
Verified review (2096050)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
We are delighted to hear, thank you very much for sharing!
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Patient
I was very satisfied
Both appointments were on time and I was very satisfied.
— Anonymous
Verified review (2096011)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Very pleased to hear, thank you for sharing!
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very impressed
Very impressed the way I was looked after on my first visit. Your practice appears to be very well managed.
— Derek T
Verified review (2095834)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
We are very pleased to hear, Derek thank you. And thank you for noticing the work of our fantastic management team.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
My experience
Everything was fine today, I don’t think that the hygienist was as good has the other ones l have seen.
— Anonymous
Verified review (2095424)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your feedback. We have five hygienists in our team, so we are sure that there will be one to suit your needs at your next visit with us.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent service, hygienist
I saw the hygienist today. Very friendly and explained everything. Very thorough. Excellent service.
— Anonymous
Verified review (2095396)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
We are delighted to hear, thank you for sharing your experience with us.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Patient
Treated promptly
I was treated promptly.
— Arnold J
Verified review (2095262)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for sharing, much appreciated.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
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How satisfied are you with the information from the surgery on the cost of your treatment?
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Patient
Moody Terrace Dental Practice
I felt I was well listened to when describing my situation. I had a thorough examination and given a full explanation all in the short amount of time available. I left with no questions and felt I could trust this dentist fully. The reception staff and dental nursing assistant were also very polite and friendly.
— Francisco D
Verified review (2095100)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
We are delighted to hear of your positive experience and trust in us. Thank you so much for sharing.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very impressed
Since attending the practice, have been very impressed with the respect and professionalism shown by all staff.
— Martin T
Verified review (2094830)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
We are very pleased to hear of your positive experience with us, Martin. Thank you very much, I shall share with the team.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
All staff polite and friendly.
Everything worked very smoothly from check-in to treatment. All staff polite and friendly.
— Anonymous
Verified review (2094252)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
We are very pleased to hear, thank you for sharing your experience with us.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
