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Moody Terrace Dental Practice

Moody Terrace Dental Practice, 17 Moody Street, Congleton Cheshire, Cheshire, CW12 4AN

Excellent rating from 466 reviews

5 out of 5 stars

+ 724 reviews from Google 1190 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Staff friendly and explained in detail what was happening and going to happen

— Jane prior

T223163 Review left 1 year ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Thank you for sharing! We are pleased to hear of your positive experience with us.

Gentle treatment

5 out of 5 stars
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Always pleasant on reception and gentle treatment, which is all very clearly explained.

— Anonymous

Verified review (2093675) Review left 1 year ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

We are very pleased to hear of your positive experience with us, thank you for sharing.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A great first appointment

5 out of 5 stars
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Thanks for a great first appointment. It was lovely to speak to a dentist with constructive thoughts on how to help, and offer sound advice that I have faith in.

— Alexandra P

Verified review (2093623) Review left 1 year ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you very much for sharing your lovely feedback, we are very pleased to hear of your positive experience.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Amelia Crompton

T223164 Review left 1 year ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

Thank you for your five star review.

The staff were very lovely

5 out of 5 stars
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First visit as a nervous patient - the staff were very lovely. Made me feel calm and safe in the environment.

— Katharine M

Verified review (2093310) Review left 1 year ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you so much for sharing your experience. We are so pleased to hear that, as a nervous patient, you felt calm and safe. Hopefully you won't feel as nervous about your next visit now :-)
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Amazing Dentist

5 out of 5 stars
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Amazing Dentist.
Always have happy members of staff, on time, and very much appreciate you.

— Anonymous

Verified review (2093151) Review left 1 year ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

It's our pleasure! Thank you so much for sharing your experience with us.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Explained clearly

5 out of 5 stars
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Dentist very good, made sure I was pain free, kept asking if I was ok and explained clearly step by step.

— Marie W

Verified review (2092790) Review left 1 year ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

We are very pleased to hear, Marie, thank you so much for sharing.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A brilliant team

5 out of 5 stars
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Rob and Sam were a brilliant team and I felt completely at ease and well looked after during my root canal treatment. Very little post operative pain and I’m delighted my tooth has been saved. Thank you!

— Anonymous

Verified review (2092751) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Moody Terrace Dental Practice

Thank you for sharing your experience with us, we're happy to hear that you felt completely at ease and pleased to hear that you didn't have much discomfort after treatment!
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars

Very good

4 out of 5 stars
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From arriving at the practice to leaving it was a warm and friendly environment with instructions on what was required.
Very professional and very good from start to finish.

— Alexander D

Verified review (2092745) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your lovely feedback, we are very pleased to hear.
Overall, how was your experience of Moody Terrace Dental Practice? 4 out of 5 stars

Review from Google

5 out of 5 stars
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I have recently had a crown fitted by Adam and the whole experience was excellent. Adam explained the whole process to me step by step which was reassuring and also very interesting.
Adam has been my dentist for several years and is always friendly, yet professional at my appointments and I always feel relaxed and confident that I will get the best treatment.
The whole practice is excellent and all the staff are warm and friendly.

— Karen Meredith

T223165 Review left 1 year ago
This review complies with Google's policies.

Reply from Moody Terrace Dental Practice

We are delighted to hear of your positive experience with us, I shall share with Adam and the team. Thank you very much.

First class

5 out of 5 stars
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Nobody likes going to the dentist, hadn’t been for ages. Sorted me out, fitst class treatment.

— Anonymous

Verified review (2092701) Review left 1 year ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you very much for sharing!
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing service

5 out of 5 stars
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I visited Moody Street last night as a walk in patient. I have been a patient of the practice for over 20 years. I was experiencing severe pain in my upper jaw which had been diagnosed as sinusitis. How wrong! The team and Paul took one look at my swollen face and immediately recognised I had an abscess. Paul then lanced the gum, drained the abscess and provided me with antibiotics. And I will be having the offending tooth removed once the swelling has subsided. I was very lucky. If I had left it any longer, I would probably have ended up in A&E. So thank you Moody Street for your amazing service. I am very grateful.

— John T

Verified review (2092685) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Moody Terrace Dental Practice

We are very pleased to hear that we could help you in this situation and hope that you are feeling much improved! We shall look forward to seeing you again.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars

Very professional

5 out of 5 stars
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Broken tooth/crown. One phone call. Appointment arranged for following day.
Seen early. Programme of treatment established. Second appointment arranged in surgery by Catie. Very professional & efficient. Many thanks.

— Anonymous

Verified review (2092683) Review left 1 year ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

We are very pleased to hear of your positive experience with us, thank you so much for sharing! Very pleased to hear that your dental problem was sorted swiftly.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I was put at ease

5 out of 5 stars
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I had a really good experience at Moody Terrace Dental Practice. Everything was very professionally done. As an anxious patient I was put at ease and fully informed about every part of my treatment. I had a visible tooth implant and it matches perfectly, no one would suspect it is an implant. I am very happy with the end result.

— Will D

Verified review (2092394) Review left 1 year ago
This review was collected via email feedback service.

Reply from Moody Terrace Dental Practice

Thank you for your lovely feedback Will. We hope that you are enjoying your new smile! It is always so important for anxious patients to share their positive experience so that they may help a future anxious patient reading this - so it is much appreciated!
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Having a wisdom tooth out isn’t pleasant I have complete confidence in Adam and his team. I am fine as I knew I would be. Excellent service as always.

— Norma K

Verified review (2092141) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Moody Terrace Dental Practice

Thank you so much for sharing, always a pleasure to see you! Hopefully your lovely feedback will give confidence to someone else in need of a wisdom tooth removal.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars

Never cease to be impressed

5 out of 5 stars
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Top class advice and treatment from Robin Carson and team at MT. Never cease to be impressed by the professionalism and the sense of care and friendly service.
I travel 60 miles to MT now since moving to Shropshire. Would travel a good deal further!

— Will S

Verified review (2092041) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Moody Terrace Dental Practice

Will, we are honoured to have you visit us with such a journey and really appreciate your loyalty. Thank you so much for sharing your lovely feedback too.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars

My check up was very good

5 out of 5 stars
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All the staff are very friendly and they explained everything to me, what was going on, my check up was very good. I’m happy with there work.

— Clifford B

Verified review (2091969) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Moody Terrace Dental Practice

We are very pleased to hear, Clifford, thank you for sharing! We look forward to seeing you again.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars

Well cared for

5 out of 5 stars
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Just taken my son to see Paul. The reception staff were all really friendly as they always are. Didn’t have to wait long to be seen & it’s nice how the dental nurse comes to escort you from the waiting room. Paul, thorough as always & interested in the patient. Everyone at ease & well cared for. Thank you!

— Anonymous

Verified review (2091879) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Moody Terrace Dental Practice

What a lovely review, thank you so much. I shall share this with the team who will be delighted to hear.
Overall, how was your experience of our service? Very good

I felt very comfortable

5 out of 5 stars
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I was quite nervous about my appointment. But Robin put me at ease straight away. I felt very comfortable through the procedure, which Robin talked me through every step. Can't remember his assistant, but was friendly too.

— Liz B

Verified review (2091826) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Moody Terrace Dental Practice

Liz, we are really pleased to hear that Robin was able to put you at ease about your visit and changed your nerves into feeling comfortable! Robin's assistant with you was Connie, I shall share your feedback with them. Thank you very much.
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars

Excellent

5 out of 5 stars
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Excellent service.

— Mark O

Verified review (2091746) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Moody Terrace Dental Practice

Pleased to hear, thanks very much!
Overall, how was your experience of Moody Terrace Dental Practice? 5 out of 5 stars