Verified review (2421532)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your 5-star feedback. We’re delighted to hear your experience at Moody Terrace Dental Practice was excellent as ever, and we truly appreciate your continued support.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Excellent service
Excellent service as usual
— Valerie M
Verified review (2421330)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your 5-star feedback. We’re pleased to hear you continue to receive excellent service at Moody Terrace Dental Practice and appreciate your continued support.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Great dentist, feel well looked after, very professional. My daughter loves going too!
— Eleanor Hockley
T409300
Review left 1 month ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you for your kind feedback. We’re pleased to hear you feel well looked after and have had a professional experience at Moody Terrace Dental Practice. It’s especially lovely to know your daughter enjoys visiting too - helping patients of all ages feel comfortable is something we value greatly.
Implant appointment
I have been a patient at Moody Terrace for just over a year. I have had Invisalign treatment with Catie. Catie is super informative and very reassuring. Gave me all the Information I needed each step of the way!
More recently I had implant surgery with Paul. Going to the dentist causes me lots of anxiety but Paul was so good. We spoke through the process, talked about options and decided on a plan that was right for me. On the day he was very patient and reassured me throughout. I even had a follow up call the next day which I thought was a great touch! All the staff are lovely and chatty and it feels a very personal experience
— Emma M
Verified review (2420507)
Review left 1 month ago
This review was collected via QR code.
Reply from Moody Terrace Dental Practice
Thank you for taking the time to share your experience. We’re delighted to hear that both your clear aligner treatment with Catie and dental implant treatment with Paul have been such positive experiences. It’s especially reassuring to know that the time taken to explain each stage, discuss treatment options, and provide support helped ease your dental anxiety.
We’re pleased the follow-up call after your implant surgery made a difference, and your kind comments about the wider team and the personal experience you received at Moody Terrace Dental Practice mean a great deal to us. Thank you for placing your trust in us for your dental care.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
I am a Very nervous patient & needed to have a complicated lower back tooth extraction. Paul did this under sedation & everything went to plan. I am extremely impressed with everyone at this practice. I definitely would not go anywhere else. Paul and his team were very professional throughout. They are very caring, friendly, thoughtful & superb at helping you relax. Everything was thoroughly explained & I really can’t rate them highly enough. If I could give them all 10 stars I would do. Thank you so much for all your help, it really is very much appreciated.
— Linda Dent
T408623
Review left 1 month ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you for taking the time to share such thoughtful feedback. We’re especially pleased to hear that Paul and the team were able to help you feel comfortable and supported during what we understand can feel like a daunting procedure. It’s reassuring to know your treatment under sedation went smoothly and that you felt well cared for throughout.
Your comments about the professionalism, kindness, and support from the team mean a great deal to us, and we truly appreciate the trust you place in Moody Terrace Dental Practice. Thank you again for your recommendation and kind words.
Review from Google
Excellent service as ever.
Knowledgeable, friendly and caring staff, with ' attention to detail ' as standard.
— Gary Imber
T408147
Review left 1 month ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you for your kind feedback. We’re pleased to hear you continue to receive excellent service at Moody Terrace Dental Practice and appreciate your comments about our knowledgeable, friendly, and caring team. It’s especially rewarding to know our attention to detail has made a positive impression.
Review from Google
My experience has been excellent
The Hygienist was very good with a soft hand and not rough excellent manner
The Dentist has been excellent with friendly courteous service
This is a very good practice to be a patient of
Chandra Brown
— Chan Brown
T408148
Review left 1 month ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you for your kind feedback. We’re delighted to hear you’ve had an excellent experience at Moody Terrace Dental Practice and that both your hygienist and dentist provided gentle, friendly, and professional care. It means a great deal to know you feel well looked after and enjoy being a patient with us.
Review from Google
This person left a star rating but no comment.
— Anne Graham
T408149
Review left 1 month ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you for your 5-star rating. We’re grateful for your support and pleased you had a positive experience with Moody Terrace Dental Practice. We look forward to welcoming you again in the future.
Review from Google
Great experience. Had dental sedation and all went well recommend for sure
— C Bail
T407150
Review left 1 month ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you for your feedback. We’re pleased to hear your dental sedation experience went well and that you would recommend Moody Terrace Dental Practice.
Review from Google
Even though everyone fears the dentist at Moody Terrace you are welcomed with a beautiful smile and pleasant manner which puts you are ease. My dentist Catie is a breath of fresh air with her kind and confident demeanour, I get an honest appraisal of my teeth and she is always willing to listen to any concerns. The same attitude and vibe is also translated through the hygienists too. A good company portrays it ethos through all its members of staff and Moody Terrace does that thank you to all the team? Kind regards, Barbara.
— Barbara Ianson
T407151
Review left 1 month ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you for your thoughtful feedback. We’re really pleased to hear that you feel welcomed and at ease when visiting Moody Terrace Dental Practice, and that Catie and the wider team provide kind, confident, and attentive care. It’s also lovely to know you feel this same approach is reflected throughout the practice, including our hygienists and support team. We truly appreciate you taking the time to share your experience.
Excellent
Excellent as usual
— Anonymous
Verified review (2418216)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your 5-star feedback. We’re pleased to hear your experience at Moody Terrace Dental Practice was excellent as usual and appreciate your positive responses to all questions.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Patient
Fantastic
Fantastic service and care
— Sonia B
Verified review (2418097)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your 5-star feedback. We’re pleased to hear you received fantastic service and care at Moody Terrace Dental Practice, and appreciate your positive responses to all questions.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Amazing professionalism. Every step was explained to me before the process and as it was happening.
— Seamus Sloan
T406909
Review left 1 month ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you for your feedback. We’re pleased to hear you found the care at Moody Terrace Dental Practice highly professional and that everything was clearly explained throughout your treatment.
Review from Google
This person left a star rating but no comment.
— Susan Park
T406641
Review left 1 month ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you for your 5-star rating. We’re pleased you had a positive experience at Moody Terrace Dental Practice.
A fantastic procedure
I broke a tooth and needed a crown, Robin referred me to Tom. Tom specialises in crown dentistry and carried out what can best be described as a fantastic procedure. And all done in one day. To add Tom carried out the procedure with the utmost care as it's not the most pleasant treatment to have done. I cannot fault the treatment from start to finish…well done MTDP for a first class service.
— Anonymous
Verified review (2417523)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your detailed feedback and 5-star ratings. We’re pleased to hear that Robin’s referral and Tom’s expertise in crown treatment provided such a positive experience, especially with the convenience of same-day care. It’s great to know you felt well looked after throughout your time at Moody Terrace Dental Practice, and we appreciate you sharing your experience.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Next of kin
Review from Google
Excellent service and great customer service. Highly recommend
— Shaun Frost
T406430
Review left 1 month ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you for your feedback. We’re pleased to hear you received excellent service and customer care at Moody Terrace Dental Practice, and we appreciate your recommendation.
Very reassuring
Both the receptionists and the dental practitioners and their assistants were very friendly and helpful - very reassuring for patients like me who are always ‘edgy’ when visiting the dentist - for whatever reason!
— Roger L
Verified review (2416870)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your feedback. We’re pleased to hear that you found both our reception team and dental staff friendly and helpful, and that your visit to Moody Terrace Dental Practice felt reassuring. We understand that dental visits can feel daunting and appreciate you sharing your experience.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
The procedure went perfectly. I was put at ease everything explaned. Top marks to Moody Terrace Dental Practice
— george smallwood
T405942
Review left 1 month ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you for your feedback. We’re pleased to hear your procedure went well and that you felt at ease throughout, with everything clearly explained. We appreciate your kind words about Moody Terrace Dental Practice.
My experience
Excellent service, well looked after.
— Paul B
Verified review (2415455)
Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Excellent experience
Excellent treatment today. Always thorough and everything explained to me by the hygienist Sally.
— Janet T
Verified review (2415402)
Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
